What’s the best call center software for remote teams?

Hey G2! I want to start a discussion with this community to identify the best call center software for remote teams. See my full list below and let me know your thoughts.

I’m especially interested in platforms that offer reliable connectivity, flexible device access, and features that support distributed customer service teams.

Here are some of the top-rated tools from G2’s Contact Center Software category:

• Salesforce Service Cloud: Enterprise-grade support platform with omnichannel tools and remote agent support. Works best for teams already using Salesforce products.
• Nextiva: Unified communication platform with call center capabilities built for flexibility. Known for stable performance across locations and devices.
• Talkdesk: Cloud-based platform with AI, analytics, and agent management tools. Designed to support large-scale remote support operations.
• Aircall: VoIP-first solution with strong browser and desktop integrations. Easy to set up for remote teams with CRM and help desk tools.
• CloudTalk: Reliable voice solution for distributed teams. Offers features like call routing, international numbers, and easy onboarding.

If your support team works remotely, what call center software has worked best for you? Any platform that’s made remote communication easier or more effective?