What is the contact center software with the best reviews?

Hey G2! I want to start a discussion with this community to identify the contact center software with the best reviews from real users. See my shortlist below and let me know your thoughts.

I’m especially looking for platforms that deliver strong performance, user satisfaction, and helpful support features based on customer feedback.

Here are some of the top-rated solutions from G2’s Contact Center Software category:

• Salesforce Service Cloud: Highly rated for its comprehensive service capabilities, including automation, AI tools, and deep CRM integration.
• Nextiva: Known for strong customer satisfaction scores thanks to its easy setup, all-in-one communication tools, and responsive support.
• Talkdesk: Frequently praised for flexibility, intuitive design, and advanced routing features that help teams improve response times.
• Aircall: Gets great feedback for ease of use, mobile access, and smooth integration with CRMs and help desk platforms.
• CloudTalk: Reviewed highly for reliability, user-friendly setup, and call quality that supports both remote and in-office teams.

Which contact center platform has impressed you the most? Are the high ratings justified based on your experience?