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What is CRM and its functions?

What is CRM and its functions?
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Naveen Kumar K.
NK
Area sales manager
0
Customer relationship management
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Naveen Kumar K.
NK
Area sales manager
0
Customer relationship management
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Priyanshu C.
PC
Customer Support
0
CRM stands for Customer Relationship Management and is a software system that helps business owners easily track all communications and nurture relationships with their customer. It takes the data of customer and creates a database so that it can be used for various purposes like segmentation, promotion etc.
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