Hi Lowin,
Thanks for your query
You can configure and customize the platform but you cannot customize the User Interface.
Kapture is a CRM Platform on the cloud offering both Sales CRM / Mobile workforce tracking & Service CRM / Ticketing Solutions, we do offer customizations based on our Client's workflow, custom Reports & Dashboards. Kapture being a Platform has limitations on UI customizations, however we can have a discussion on specific requirements.
Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers busines
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