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  6. How do we make sure the customer deposit shows at the same time that the sales order comes over from Bigcommerce?
Ryan B.
RB
G

How do we make sure the customer deposit shows at the same time that the sales order comes over from Bigcommerce?

Can Celigo recognize payment method to separate un deposited fund accounts? Can it be sorted? Come across as same payment method and go into un deposited account Is there a way to record incoming payments as "payments" instead of "cash sales"? Jed Ternora and Stein Chu have been working on this and can give a good update. This is a critical issue we are still working on, though it is an issue in Netsuite as well.
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Carlos V.
CV
NetSuite Business Systems Analyst, PMP
0
Send the deposit first in real-time and set up the Sales Order sync with a timed offset. OR, you can set up the Sales Order to run in batches every 15 min.
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Rico A.
RA
Introducing iPaaS to the world.
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Specific to this use case... NetSuite won't permit you to add a customer deposit (linked to a sales order) if the sales order has a payment method defined. However, a common approach could involve leaving the 'Payment Method' field blank for those certain sales orders and create a customer deposit against it. The customer deposit can be created through a NetSuite script or using an integration template flow within the Celigo marketplace which creates a NetSuite customer deposit against the NetSuite sales order. The customer deposit will automatically apply to the invoice will be created at a later stage.
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