Knowledge Management Software Reviews Summary
The 20 Knowledge Management software reviews on G2 are generated from qualitative and quantitative feedback from real users to help you compare and research the best software product for your business. Currently there are 356 Knowledge Management software products listed on G2. Based on ratings and quantity of reviews, these are the most popular:
- USU (formerly Aspera) (4.4-star rating with 12 reviews)
- Atlas Digital Workspace (4.6-star rating with 5 reviews)
- Memory Maps Inc. (4.5-star rating with 2 reviews)
- Stax.ai (5-star rating with 1 reviews)
G2 users review Knowledge Management software products based on criteria relating to user experience, setup, and support. On a scale of 1-10, users rate the Knowledge Management software tools on G2 as follows:
- Quality of Support: 8.8/10 average user rating
- Ease of Use: 8.7/10 average user rating
- Ease of Setup: 8.5/10 average user rating
Along with rating Knowledge Management software based on user criteria, G2 reviewers also provide ratings for Knowledge Management software features and capabilities. Currently the highest rated features of Knowledge Management software reviewed on G2 are:
- Community Improvement (100% average rating)
- Community Analytics (100% average rating)
- Nonconformance (99% average rating)
- Risk Management (98% average rating)
- Quality system (97% average rating)
Knowledge Management software users on G2 also compare the more specific features of these products. Below are the more specific features they find to be the most important when researching the best Knowledge Management software tools:
- Collaboration (100% average rating)
- Change Management (100% average rating)
- Customizability (100% average rating)
- Survey Customization (100% average rating)
- Multilingual Surveys (100% average rating)
Knowledge Management Software Review Snippets
| Questions | Responses |
|---|---|
| Here is what users liked best about these popular Knowledge Management software products. |
ClickUp: "For me, it's the design and overall ease of use"
- Ahmed B., Student at The Catholic University of America, Small-Business (50 or fewer emp.)
Notion: "Sinergy of Note taking, Kanban board, Wiki and spreadsheets."
- Bojan R., VP of Marketing at Productive, Small-Business (50 or fewer emp.)
Confluence: "It's flexibility to become whatever you want it to be."
- Layne A., Marketing Project Manager Lead at Hudl, Mid-Market (51-1000 emp.)
|
| Here is what users disliked about these popular Knowledge Management software products. |
Confluence: "The look of the website is not as user friendly"
- Kevin C., Buyer/Planner at Gigamon, Mid-Market (51-1000 emp.)
ClickUp: "Not useful unless your whole org is using it. I cant really share a project plan on ClickUp with a committee made up of people within and outwith the organisation as they are not all able to access the project without making an account."
- Ruth H., Philanthropy Officer at Myeloma UK, Small-Business (50 or fewer emp.)
|
| These are what users recommend to others considering these popular Knowledge Management software products. |
ClickUp: "Use this!"
- Alex S., Operations Analyst at Premier Inc., Enterprise (> 1000 emp.)
Confluence: "Good product to use at enterprise level"
- Nikhil K., Software Engineer at AppDynamics, Mid-Market (51-1000 emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
ClickUp: "When keeping up with newer reps, its all about accountability. ClickUp allows you to turn any work into action items!"
- Ahmed B., Student at The Catholic University of America, Small-Business (50 or fewer emp.)
Notion: "Company wiki"
- Bojan R., VP of Marketing at Productive, Small-Business (50 or fewer emp.)
Confluence: "It solves our company communication issues by bringing nearly all communication to one place."
- Layne A., Marketing Project Manager Lead at Hudl, Mid-Market (51-1000 emp.)
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