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Compare Waitwhile and Wavetec 
At a Glance
Market Segments
Small-Business (47.1% of reviews)
Small-Business (55.2% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial 5 Users With One-Time Purchase
Waitwhile
Star Rating
(272)4.9 out of 5
Market Segments
Small-Business (47.1% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 4 pricing plansWavetec
Star Rating
(32)4.8 out of 5
Market Segments
Small-Business (55.2% of reviews)
Entry-Level Pricing
Free Trial 5 Users With One-Time Purchase
Learn more about WavetecSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waitwhile excels in Ease of Use with a score of 9.5, making it highly intuitive for small businesses. In contrast, Wavetec, while still user-friendly, has a slightly lower score of 9.4, indicating that some users find it marginally less straightforward.
- Reviewers mention that Waitwhile's Quality of Support is exceptional, scoring 9.6, with many users praising the responsiveness and helpfulness of the support team. Wavetec also has a strong support score of 9.7, but some users feel that the response times could be improved.
- G2 users highlight Waitwhile's Customer Information Management capabilities, scoring 9.1, which allows for effective tracking and management of customer data. Wavetec, on the other hand, has a lower score of 8.3 in this area, leading some users to express a desire for more robust features.
- Users on G2 report that Waitwhile's Scheduling Notifications feature, with a score of 9.5, is particularly effective in keeping customers informed. Wavetec's notifications, while functional, received a lower score of 8.3, with some users mentioning that they lack customization options.
- Reviewers mention that Waitwhile's Generative AI Text Generation feature scores 9.1, providing users with advanced capabilities for content creation. Wavetec, while offering similar features, scored lower at 8.3, with users noting that it lacks some of the advanced functionalities found in Waitwhile.
- Users say that Waitwhile's Multi-User Access is seamless and efficient, which is crucial for small businesses with multiple staff members. Wavetec, while offering multi-user capabilities, has received feedback indicating that the setup process can be more cumbersome compared to Waitwhile.
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Pricing
Entry-Level Pricing
Waitwhile
Enterprise
Contact Us
Per Year
For large organizations with custom needs
- Custom number of locations
- Custom number of visits
- Report builder
Wavetec
Free Demo
Free Trial
5 Users With One-Time Purchase
0$
- Queue Management System
- Self Service Kiosks
- WhatsApp Marketing Solutions
Free Trial
Waitwhile
Free Trial is available
Wavetec
Free Trial is available
Ratings
Meets Requirements
9.5
233
9.1
23
Ease of Use
9.6
239
9.3
23
Ease of Setup
9.2
140
9.0
21
Ease of Admin
9.2
91
9.5
19
Quality of Support
9.6
208
9.7
23
Has the product been a good partner in doing business?
9.7
88
9.6
20
Product Direction (% positive)
9.7
230
10.0
17
Features by Category
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Signage
Not enough data
Not enough data
Customer Support
9.2
143
8.6
11
8.3
118
8.5
12
8.2
119
8.5
12
Reporting and Analytics
9.2
149
8.5
13
8.8
121
8.2
13
8.8
118
8.6
13
8.9
120
8.6
13
Hardware
Feature Not Available
8.6
14
8.5
112
7.9
14
8.7
116
8.8
13
Generative AI
7.3
92
8.0
5
Feature Not Available
6.7
6
Feature Not Available
6.3
5
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.4
112
Not enough data
9.4
108
Not enough data
9.6
112
Not enough data
Settings
9.4
98
Not enough data
9.5
104
Not enough data
9.3
99
Not enough data
Personalization
9.4
97
Not enough data
9.2
96
Not enough data
Integrations
8.9
92
Not enough data
9.2
96
Not enough data
8.2
82
Not enough data
8.1
75
Not enough data
9.4
99
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Categories
Categories
Shared Categories
Waitwhile and Wavetec are categorized as Online Appointment Scheduling and Queue Management
Unique Categories
Waitwhile has no unique categories
Wavetec is categorized as Appointment Reminder, Digital Signage, Feedback Analytics, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Waitwhile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wavetec
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.4%
Consumer Services
6.5%
Veterinary
5.4%
Higher Education
5.4%
Non-Profit Organization Management
4.6%
Other
54.8%
Banking
24.1%
Hospital & Health Care
13.8%
Information Technology and Services
10.3%
Retail
6.9%
Computer & Network Security
6.9%
Other
37.9%
Most Helpful Reviews
Waitwhile
Most Helpful Favorable Review
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Most Helpful Critical Review
Verified User in Public Relations and Communications
Sometimes it doesn't work. For example, the waiting list closes without warning.
Wavetec
Most Helpful Favorable Review
Jordanna S.
Verified User in Airlines/Aviation
Customers and staff members are thrilled to have a product that offers online appointments and a virtual ticketing system. Additionally, the ease of the system, including the dashboard and reporting mechanisms, has been awesome! The SMS notification system...
Most Helpful Critical Review
Daniel N.
Verified User in Banking
the low storage capacity of banknotes in recycling compared to competitors such as GRG Banking
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Jordanna S.
Verified User in Airlines/Aviation
Customers and staff members are thrilled to have a product that offers online appointments and a virtual ticketing system. Additionally, the ease of the system, including the dashboard and reporting mechanisms, has been awesome! The SMS notification system...
Verified User in Public Relations and Communications
Sometimes it doesn't work. For example, the waiting list closes without warning.
Daniel N.
Verified User in Banking
the low storage capacity of banknotes in recycling compared to competitors such as GRG Banking
Discussions
Does Waitwhile have an app?
3 comments
SS
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
How do you use Waitwhile?
2 comments
MS
We are a walk in animal clinic with high volume so we use Waitwhile to manage our client visits. Read more
Cannot download app
1 comment
Official Response from Waitwhile
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people...Read more
Wavetec specializes in providing solutions for queue management, digital signage, and customer experience enhancement. They offer systems that help businesses manage customer flow, display information, and improve service efficiency.
1 comment
Official Response from Wavetec
Wavetec is a global technology company that provides solutions for customer experience management and digital transformation for various industries. Wavetec...Read more
How does a queuing system work?
1 comment
Official Response from Wavetec
A queuing system, also known as a queue management system, is a system that manages the flow of people or items in a queue or line. Although a queuing...Read more
Wavetec has no more discussions with answers
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