When I try to download the app it says that Microsoft defender cannot verify the file is safe because it isn't commonly downloaded and I can't install the app.
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people download it, unless they also see this issue.
We looked into Microsoft Defender, and, if you have an IT team I would run this by them first, you can either get around that or even fully disable Defender.
To just get around it for our app, here are instructions from this article https://feedback.smartscreen.microsoft.com/smartscreenfaq.aspx
Downloads reported as unsafe by Microsoft Defender SmartScreen can be downloaded by using the following steps:
Copy the web address (URL) of the download or the page that hosts the download link.
Open Internet Explorer 10 or Microsoft Edge on the desktop.
Paste the URL into the address bar and hit enter. If the URL was to the page hosting the download, click on the desired download link on that web page.
When the Microsoft Defender SmartScreen block is shown, click View Downloads.
In the IE10 or Microsoft Edge Download Manager, right-click on the download and choose Download unsafe file.
When the file download is complete, it can be launched by right-clicking on the item again and choosing Run anyway.
to fully disable Defender, here are the instructions from this article https://answers.microsoft.com/en-us/windows/forum/all/windows-defender-smartscreen-wont-let-me-download/92482468-a081-4cb6-9b6e-90d794772fd8
Press Windows + S on your keyboard.
Click on Internet Options.
When the Internet Properties window opens, go to the Security tab and click Custom level.
Locate the Miscellaneous section. Now, locate Use SmartScreen Filter option and set it to disable. Click OK to save changes.
You can disable SmartScreen by going to the advanced tab and unchecking the Enable SmartScreen Filter option. After doing that, click Apply and OK to save changes.
Restart your computer to effect the settings.
Again, I would definitely check with IT or someone similar before doing this, but for now it's the best I can offer. We hope you can download and use our app!
Thanks!
Waitwhile is a user-friendly queue management and appointment scheduling solution designed to help businesses optimize their operations and enhance customer experiences. By offering virtual waitlists
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