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- Twilio-vs-Vonage Communications APIs
Compare Twilio and Vonage Communications APIs 
- Users report that Twilio excels in API Call Speed with a score of 8.3, while Vonage Communications APIs outshine in Communication Varieties, scoring 9.0. Reviewers mention that this variety allows for more flexible communication options, which is crucial for businesses needing diverse interaction methods.
- Reviewers say that Vonage's Live Chat feature is rated higher at 8.5 compared to Twilio's 8.0. Users on G2 highlight that the enhanced Live Chat capabilities of Vonage lead to better customer engagement and support experiences.
- Users report that Twilio has a slight edge in Ease of Integration with a score of 8.2, while Vonage scores 8.7. Reviewers mention that Vonage's integration process is more straightforward, making it easier for small businesses to implement quickly.
- G2 users indicate that Twilio's Product Direction is rated positively at 8.5, suggesting a strong roadmap for future enhancements, whereas Vonage's score of 7.2 raises concerns about its long-term development plans. Reviewers say this could impact future feature availability.
- Users on G2 highlight that Vonage's Community Support is rated significantly higher at 8.1 compared to Twilio's 6.8. Reviewers mention that a robust community can provide valuable resources and assistance, which is essential for troubleshooting and maximizing software use.
- Reviewers mention that Twilio's HIPAA Compliance score of 8.5 is impressive, but Vonage's score of 8.8 indicates a slightly stronger commitment to security and compliance, which is critical for businesses in healthcare and sensitive data sectors.
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
We've been a Twilio customer for 7 years, but recently, our messages have been filtered by carriers, and we're not sure why. Unfortunately, Twilio's customer support has gone radio silent, and we've been waiting for over 2 months for a resolution to the...
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition. -the customer support from what i have heard has been amazing and quick, -it being easily implemented and used among any age...
After using Nexmo for a number of years, they have now introduced a fee for each inbound message we receive. The information on their website doesn't match what they actually do. "Always free" should mean that inbound messages are always free, but this...
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition. -the customer support from what i have heard has been amazing and quick, -it being easily implemented and used among any age...
We've been a Twilio customer for 7 years, but recently, our messages have been filtered by carriers, and we're not sure why. Unfortunately, Twilio's customer support has gone radio silent, and we've been waiting for over 2 months for a resolution to the...
After using Nexmo for a number of years, they have now introduced a fee for each inbound message we receive. The information on their website doesn't match what they actually do. "Always free" should mean that inbound messages are always free, but this...
