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Compare Tray.ai and Workato 
At a Glance
Market Segments
Mid-Market (55.0% of reviews)
Mid-Market (43.4% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Tray.ai
Star Rating
(156)4.5 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
Browse all 2 pricing plansWorkato
Star Rating
(560)4.7 out of 5
Market Segments
Mid-Market (43.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Workato excels in Workflow Management with a score of 9.7, highlighting its intuitive interface and robust automation capabilities. In contrast, Tray.ai received a lower score of 9.0, with reviewers mentioning that while it offers solid workflow features, it lacks some of the advanced functionalities found in Workato.
- Reviewers mention that Workato's Integration capabilities are top-notch, scoring 9.5, and users appreciate the extensive library of pre-built connectors. Tray.ai, while still strong at 8.6, is noted by users as having fewer pre-built options, which can lead to more manual setup time.
- G2 users highlight Workato's superior Quality of Support with a score of 9.3, often praising the responsiveness and helpfulness of the support team. Tray.ai, with a score of 8.8, has received mixed reviews, with some users mentioning slower response times during peak periods.
- Users on G2 report that Workato's Real-Time Processing capabilities, scoring 8.6, are reliable and efficient, making it a preferred choice for businesses needing immediate data updates. Tray.ai, while functional, scored lower in this area, with users mentioning occasional delays in processing.
- Reviewers mention that Workato shines in Data Mapping with a score of 9.7, allowing for seamless data transformations and integrations. Tray.ai, scoring 8.1, is noted for its basic mapping features, but users feel it lacks the depth and flexibility offered by Workato.
- Users say that Workato's Automation features, rated at 9.1, are highly praised for their ease of use and effectiveness in streamlining processes. Tray.ai, with a score of 9.5, is also recognized for its automation, but some users report that it can be less intuitive compared to Workato's offerings.
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Pricing
Entry-Level Pricing
Tray.ai
Tray.io Embedded
Contact Us
Per Month
Integrate at scale
- All of the benefits
- Multi-region support
- Advanced on-premise connectivity
Workato
No pricing availableFree Trial
Tray.ai
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.8
122
9.1
457
Ease of Use
8.2
121
9.1
463
Ease of Setup
8.4
73
9.0
345
Ease of Admin
8.9
70
9.0
301
Quality of Support
8.8
115
9.3
454
Has the product been a good partner in doing business?
9.0
68
9.4
298
Product Direction (% positive)
9.0
110
9.4
440
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.3
13
Not enough data
9.2
12
Not enough data
9.5
13
Not enough data
8.6
12
Not enough data
Analytics
8.6
7
Not enough data
Management
6.2
14
7.9
104
6.5
16
8.3
110
Functionality
8.6
21
8.8
119
8.6
22
8.6
120
8.4
20
8.9
120
9.5
22
9.1
125
8.6
22
9.0
118
Management
Not enough data
8.1
12
Not enough data
8.3
11
Not enough data
8.9
12
Not enough data
8.3
12
Solution Provision
Not enough data
7.9
12
Not enough data
6.8
12
Not enough data
7.8
12
Development
Not enough data
9.2
12
Not enough data
9.1
11
Not enough data
9.8
11
Not enough data
8.9
11
Collaboration
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
9.2
11
Functionality
Not enough data
9.1
16
Not enough data
9.2
16
Management
Not enough data
9.3
15
Not enough data
9.1
16
Not enough data
9.3
15
Integrations
Not enough data
9.1
16
Not enough data
8.4
15
Security
Not enough data
9.0
15
Not enough data
8.8
15
Support
Not enough data
8.9
16
Matching
9.4
9
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
Routing
9.2
10
Not enough data
8.7
10
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
Platform Operations
7.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
8.1
8
Not enough data
9.0
12
Not enough data
Development
9.2
57
9.1
234
8.3
14
|
Verified
8.4
145
|
Verified
8.7
19
|
Verified
9.0
155
|
Verified
8.5
24
|
Verified
8.8
164
|
Verified
8.1
23
|
Verified
8.5
160
|
Verified
9.2
21
9.0
154
7.8
13
8.4
131
Management
8.0
21
|
Verified
8.6
157
|
Verified
8.7
18
|
Verified
8.7
146
|
Verified
8.1
22
|
Verified
8.8
158
|
Verified
8.2
23
|
Verified
8.7
157
|
Verified
7.8
15
8.7
134
Security
7.1
14
|
Verified
8.8
138
|
Verified
7.7
20
|
Verified
8.9
144
|
Verified
6.7
14
|
Verified
8.9
141
|
Verified
Integration Options
8.9
14
|
Verified
8.6
131
|
Verified
8.0
14
|
Verified
8.5
134
|
Verified
7.1
12
|
Verified
8.0
127
|
Verified
7.2
10
|
Verified
7.8
116
|
Verified
Deployment
6.7
10
8.7
130
8.7
15
9.0
138
Management
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Functionality
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
9.3
7
Security
Not enough data
8.8
7
Not enough data
9.0
7
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
18
9.1
96
Development
8.8
18
9.1
100
8.7
17
8.8
97
Security
8.3
18
9.0
98
8.4
16
8.8
96
Management
8.1
18
8.9
93
9.0
14
8.5
85
9.0
16
9.2
92
8.1
8
9.0
81
7.7
8
8.7
83
7.9
7
8.8
82
Application Integration
8.0
5
8.9
76
8.0
10
9.1
80
8.9
9
9.5
79
8.5
9
9.2
79
Data Management
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
6.7
5
Functionality
Not enough data
8.7
5
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.7
5
Not enough data
7.7
5
Security
Not enough data
8.3
5
Not enough data
9.0
5
Generative AI
Not enough data
7.3
5
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Process Orchestration
Not enough data
8.1
28
Not enough data
8.8
28
Not enough data
9.1
29
Not enough data
9.3
29
Not enough data
8.8
27
Integration & Adaptability - Process Orchestration
Not enough data
9.2
26
Not enough data
9.1
27
Not enough data
8.8
28
Not enough data
8.7
28
Not enough data
8.6
27
Not enough data
8.3
28
Not enough data
8.6
26
Not enough data
8.8
27
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.5
34
8.8
164
8.1
25
8.9
162
8.8
30
8.8
157
8.6
34
9.0
169
API Management
7.4
22
8.6
148
7.1
29
8.4
163
7.7
28
8.6
165
7.6
17
Feature Not Available
8.2
21
8.4
148
Data Integration
8.8
34
9.2
173
8.6
30
8.7
169
8.7
26
8.4
150
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tray.ai and Workato are categorized as iPaaS, ETL Tools, API Management, and Embedded Integration Platforms
Unique Categories
Tray.ai is categorized as Lead-to-Account Matching and Routing, Event Stream Processing, and Unified APIs
Reviews
Reviewers' Company Size
Tray.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.5%
Information Technology and Services
15.9%
Marketing and Advertising
8.6%
Internet
4.6%
Education Management
3.3%
Other
37.1%
Computer Software
20.9%
Information Technology and Services
19.4%
Financial Services
5.8%
Retail
4.3%
Marketing and Advertising
2.8%
Other
46.7%
Most Helpful Reviews
Tray.ai
Most Helpful Favorable Review
Tyler A.
Verified User in Wholesale
The UI is great in my opinion! I love being able to clearly follow a diagram that shows how the pieces interact with eachother and being able to drag-drop is fantastic. Tray is one of the few/rare tools that allows for quick start-up and is overall...
Most Helpful Critical Review
Verified User in Information Technology and Services
In the last few months, Tray has managed to delete our users, attempt to recover them, and fail -> certain customers could not access the Tray embedded integrations that are available to them due to Tray errors. Tray's inability to change the timeout of...
Workato
Most Helpful Favorable Review
Monica W.
Verified User in Computer Software
I love the fact that in a few minutes I can get an integration built which is robust and fault tolerant. I like all the tools they provide to help you debug and develop additional functionality like the custom sdks. I like that they have a lot of the key...
Most Helpful Critical Review
Calvin W.
Verified User in Marketing and Advertising
it can be overwhelming in the begining if you are new to automation , intergates well with other apps we have in the company and the library of uses are good
Tyler A.
Verified User in Wholesale
The UI is great in my opinion! I love being able to clearly follow a diagram that shows how the pieces interact with eachother and being able to drag-drop is fantastic. Tray is one of the few/rare tools that allows for quick start-up and is overall...
Monica W.
Verified User in Computer Software
I love the fact that in a few minutes I can get an integration built which is robust and fault tolerant. I like all the tools they provide to help you debug and develop additional functionality like the custom sdks. I like that they have a lot of the key...
Verified User in Information Technology and Services
In the last few months, Tray has managed to delete our users, attempt to recover them, and fail -> certain customers could not access the Tray embedded integrations that are available to them due to Tray errors. Tray's inability to change the timeout of...
Calvin W.
Verified User in Marketing and Advertising
it can be overwhelming in the begining if you are new to automation , intergates well with other apps we have in the company and the library of uses are good
Alternatives
Discussions
Support?
2 comments
Official Response from Tray.ai
Absolutely. We like talking with you to help you get started, coach, or co-build your dream integration. We'll pick-up your call, web-chat, email or smoke...Read more
I'm sorry, I cannot provide pricing information for "Tray" as it is not clear what specific product or service you are referring to. Please provide more details or check with the relevant vendor or service provider for accurate pricing.
1 comment
SB
We offer several pricing packages for the Tray Platform. The lowest tier is Professional starting at $1,000 per month (billed annually) which includes 3...Read more
Trial?
1 comment
Official Response from Tray.ai
Absolutely. Just to tray.io to request a free trial.Read more
What is a Workato recipe?
3 comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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