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Compare Toast and Upserve

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At a Glance
Toast
Toast
Star Rating
(318)4.2 out of 5
Market Segments
Small-Business (66.4% of reviews)
Information
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plans
Upserve
Upserve
Star Rating
(89)4.1 out of 5
Market Segments
Small-Business (78.2% of reviews)
Information
Entry-Level Pricing
$99 per month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Upserve excels in "Accounting" with a score of 9.4, highlighting its robust features for managing financials, while Toast's accounting features received a lower score of 8.6, indicating potential limitations in financial management capabilities.
  • Reviewers mention that Upserve's "POS" system is highly rated at 9.6, providing seamless transaction processing, whereas Toast's POS, while still strong at 9.2, may not offer the same level of integration and user experience as Upserve.
  • G2 users note that Upserve's "Reporting & Analytics" feature stands out with a score of 9.6, allowing for in-depth insights into business performance, while Toast's reporting capabilities, rated at 8.6, may not provide the same depth of analysis.
  • Users on G2 highlight Upserve's superior "Employee Management" features, scoring 9.8, which include comprehensive tools for tracking employee performance and scheduling, compared to Toast's score of 8.0, suggesting a less robust employee management system.
  • Reviewers say that Upserve's "Time, Attendance, and PTO" feature is rated at 8.9, providing effective tracking and management of employee hours, while Toast's similar feature, also rated at 8.6, may not be as user-friendly or comprehensive.
  • Users report that Upserve's "Table Management" feature scores 8.8, offering intuitive layout and reservation management, while Toast's table management, rated at 8.9, is also strong but may lack some of the advanced functionalities that Upserve provides.
Featured Products
Pricing
Entry-Level Pricing
Toast
Starter Kit
Starting at $0.00
Per Month
Browse all 3 pricing plans
Upserve
One Terminal
$99
per month
Browse all 4 pricing plans
Free Trial
Toast
No trial information available
Upserve
No trial information available
Ratings
Meets Requirements
8.5
243
8.2
75
Ease of Use
8.9
243
8.9
75
Ease of Setup
8.2
158
8.4
53
Ease of Admin
8.5
154
8.5
54
Quality of Support
7.7
237
7.6
74
Has the product been a good partner in doing business?
8.3
155
8.1
54
Product Direction (% positive)
8.4
233
6.9
75
Features by Category
8.6
48
Not enough data
Core HR
8.5
13
Not enough data
9.0
13
Not enough data
8.9
6
Not enough data
8.3
10
Not enough data
9.0
12
Not enough data
8.3
10
Not enough data
Generative AI
Not enough data
Not enough data
Platform
7.7
32
Not enough data
7.5
25
Not enough data
8.3
22
Not enough data
8.6
36
Not enough data
7.9
34
Not enough data
8.4
30
Not enough data
8.2
36
Not enough data
8.3
33
Not enough data
8.1
44
Not enough data
Employee Self Service
8.6
35
Not enough data
7.4
20
Not enough data
7.9
29
Not enough data
Administration
8.5
38
Not enough data
8.2
29
Not enough data
8.7
36
Not enough data
7.8
20
Not enough data
8.0
29
Not enough data
7.6
28
Not enough data
7.7
27
Not enough data
8.2
34
Not enough data
8.3
33
Not enough data
Taxes
8.3
35
Not enough data
8.2
29
Not enough data
8.4
27
Not enough data
Integration
7.8
26
Not enough data
8.4
30
Not enough data
8.3
24
Not enough data
7.6
23
Not enough data
Platform
7.9
42
Not enough data
8.5
42
Not enough data
8.5
42
Not enough data
8.4
34
Not enough data
8.5
162
8.6
29
Administration
8.8
139
8.4
26
7.9
79
7.5
19
7.6
63
7.8
9
8.3
106
9.2
18
8.6
143
9.6
27
8.1
84
8.1
14
Meal Service
8.8
136
9.0
26
8.9
107
8.8
23
8.7
140
8.8
26
8.9
134
8.9
26
8.6
119
8.3
19
8.1
89
9.2
17
Platform Basics
8.5
70
8.8
11
8.4
56
9.0
7
Back Office
8.6
61
9.4
11
8.1
66
9.8
10
8.6
68
9.2
13
7.7
43
7.9
8
Front of Office
9.2
78
9.6
16
8.6
59
9.4
13
8.8
73
9.2
15
7.2
37
Not enough data
Platform Data
8.9
69
9.6
12
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.1
19
Not enough data
5.5
19
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.4
47
Not enough data
Platform
7.7
32
Not enough data
7.5
25
Not enough data
8.3
22
Not enough data
8.6
36
Not enough data
7.9
34
Not enough data
8.4
30
Not enough data
8.2
36
Not enough data
8.3
33
Not enough data
Workforce Management Platform Features
8.5
10
Not enough data
8.5
11
Not enough data
8.5
17
Not enough data
8.3
13
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
8.5
8
Not enough data
7.8
12
Not enough data
8.0
9
Not enough data
7.2
10
Not enough data
Categories
Categories
Shared Categories
Toast
Toast
Upserve
Upserve
Toast and Upserve are categorized as Restaurant POS and Restaurant Management
Unique Categories
Toast
Toast is categorized as Core HR, Workforce Management, Payroll, and HCM Software
Upserve
Upserve has no unique categories
Reviews
Reviewers' Company Size
Toast
Toast
Small-Business(50 or fewer emp.)
66.4%
Mid-Market(51-1000 emp.)
32.2%
Enterprise(> 1000 emp.)
1.3%
Upserve
Upserve
Small-Business(50 or fewer emp.)
78.2%
Mid-Market(51-1000 emp.)
16.1%
Enterprise(> 1000 emp.)
5.7%
Reviewers' Industry
Toast
Toast
Restaurants
53.5%
Food & Beverages
26.2%
Hospitality
7.0%
Accounting
1.7%
Real Estate
1.0%
Other
10.6%
Upserve
Upserve
Food & Beverages
37.9%
Restaurants
32.2%
Hospitality
12.6%
Retail
4.6%
Wine and Spirits
3.4%
Other
9.2%
Most Helpful Reviews
Toast
Toast
Most Helpful Favorable Review
NK
Nanette K.
Verified User in Information Technology and Services

I love the service from the service and project specialists. The turn-around time on requests are unbelievable and they really work to make their product fit your payroll needs. Our company is continuing to grow and they always work to add new features...

Most Helpful Critical Review
Jason M.
JM
Jason M.
Verified User in Restaurants

Sales has been slow to respond to issues. The most recent updates have broken major aspects of their system which is a terrible indication of a company focused on growth as opposed providing solid service.

Upserve
Upserve
Most Helpful Favorable Review
MM
Marion M.
Verified User in Food & Beverages

Upserve is a quick, instinctive, and hearty item simple to arrangement and design. The ordinary updates to the product have reliably made it progressively powerful and with better usefulness. Being cloud based makes working anyplace simple, offline...

Most Helpful Critical Review
Verified User in Food & Beverages
GF
Verified User in Food & Beverages

I dislike how minimal reporting is. I also dislike how not they charge me for the merchant fees as one big lump sum as opposed to taking it out of every transactions.

Alternatives
Toast
Toast Alternatives
Restroworks Restaurant POS
Restroworks Restaurant POS
Add Restroworks Restaurant POS
Square Point of Sale
Square Point of Sale
Add Square Point of Sale
Aloha Cloud
Aloha Cloud
Add Aloha Cloud
ADP Workforce Now
Workforce Now
Add ADP Workforce Now
Upserve
Upserve Alternatives
TouchBistro Restaurant POS
TouchBistro
Add TouchBistro Restaurant POS
Aloha Cloud
Aloha Cloud
Add Aloha Cloud
Square Point of Sale
Square Point of Sale
Add Square Point of Sale
Restroworks Restaurant POS
Restroworks Restaurant POS
Add Restroworks Restaurant POS
Discussions
Toast
Toast Discussions
Is there any way to make toast work in a retail non restaurant
2 comments
Edward M.
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 comment
Gorkem H.
GH
able to handle offline mode. This is very important that not many systems can do this. (toast is great offline)Read more
Is Toast just a point of sale system?
1 comment
Gorkem H.
GH
yes, and much more. they can do inventory, payroll, & martketing Read more
Upserve
Upserve Discussions
Monty the Mongoose crying
Upserve has no discussions with answers