Introducing G2.ai, the future of software buying.Try now
Compare SurveyMonkey and Typeform 
At a Glance
Market Segments
Small-Business (36.3% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
Contact Us
Free Per Month
SurveyMonkey
Star Rating
(23,033)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansTypeform
Star Rating
(876)4.5 out of 5
Market Segments
Small-Business (64.3% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its Survey Builder, scoring a solid 9.0, which reviewers mention makes it easy to create complex surveys with various question types. In contrast, Typeform also scores 9.0 but is noted for its engaging and interactive design, which users say enhances respondent experience.
- Reviewers mention that Typeform shines in its Question Types, achieving a score of 9.1, with users appreciating the variety and flexibility it offers. SurveyMonkey, while still strong at 8.9, is seen as slightly less versatile in this area, according to user feedback.
- Users on G2 highlight that SurveyMonkey's Quality of Support is rated at 8.6, with many reviewers praising the responsiveness and helpfulness of the support team. Typeform, however, scores slightly lower at 8.4, with some users mentioning longer wait times for assistance.
- Reviewers say that both platforms offer robust templates, each scoring 8.5, but users report that Typeform's templates are more visually appealing and customizable, making it easier to create branded surveys that stand out.
- Users report that SurveyMonkey's Data Exporting capabilities are rated at 8.6, with many reviewers appreciating the ease of exporting data to various formats. Typeform, while slightly higher at 8.7, is noted for its seamless integration with other tools, which users find beneficial for data analysis.
- G2 users mention that both platforms have similar scores for Ease of Setup, each at 9.0, but reviewers say that Typeform's user-friendly interface makes the initial setup feel more intuitive, leading to a quicker start for new users.
Featured Products
Sponsored
Quizell
(6)
Survey
Visit Website
Sponsored
Survio
(344)
Survey
Visit Website
Sponsored
Tally
(41)
Survey
Visit Website
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
Free Trial
SurveyMonkey
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.0
20,249
8.9
723
Ease of Use
9.2
20,354
9.3
732
Ease of Setup
9.0
7,703
9.0
447
Ease of Admin
8.9
7,536
8.9
392
Quality of Support
8.6
14,341
8.4
524
Has the product been a good partner in doing business?
8.8
6,586
8.8
372
Product Direction (% positive)
7.7
19,809
8.6
691
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.3
102
Not enough data
8.5
101
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
8.6
101
Not enough data
8.9
98
Not enough data
8.3
91
Not enough data
8.7
96
Analytics
Not enough data
8.6
94
Not enough data
8.3
96
Customization
Not enough data
9.2
100
Not enough data
9.0
100
Not enough data
8.6
95
Not enough data
8.5
96
Feedback Management
7.5
94
Not enough data
7.8
94
Not enough data
8.1
93
Not enough data
Feedback Analysis
8.0
90
Not enough data
7.8
90
Not enough data
7.3
88
Not enough data
Feedback Sources
8.2
91
Not enough data
8.9
91
Not enough data
7.7
88
Not enough data
7.6
88
Not enough data
Generative AI
7.3
83
Not enough data
7.4
37
Not enough data
Survey Management
9.0
1177
9.0
235
8.9
1216
9.1
238
8.5
1139
8.5
230
8.8
1181
8.8
228
Survey Customization
8.5
976
8.8
232
8.2
1008
8.5
224
8.1
910
8.3
208
8.1
736
7.8
179
Survey Insights
8.6
1131
8.4
228
8.0
772
7.9
173
8.6
1080
8.8
217
8.4
973
8.6
200
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.6
168
8.5
147
8.3
152
8.9
152
8.8
173
8.9
152
8.7
181
9.0
155
Additional Functionality
8.3
136
8.7
138
7.7
114
Feature Not Available
8.3
159
8.3
134
7.9
115
7.7
116
8.6
164
8.6
135
Categories
Categories
Shared Categories
SurveyMonkey and Typeform are categorized as Online Form Builder and Survey
Unique Categories
SurveyMonkey is categorized as Feedback Analytics
Typeform is categorized as Lead Capture
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Marketing and Advertising
11.8%
Information Technology and Services
9.3%
Computer Software
8.8%
Health, Wellness and Fitness
4.0%
Internet
3.9%
Other
62.2%
Most Helpful Reviews
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Most Helpful Critical Review
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Typeform
Most Helpful Favorable Review
Matthew D.
Verified User in Marketing and Advertising
Just like Apple, typeform takes the simple approach of less is more. It’s extremely easy to use which makes it very user-friendly. Our conversion rates are killer since we switched over to typeform.
Most Helpful Critical Review
Matthias T.
Verified User in Media Production
Typeform is overpriced for me; 100 responses (that is, submissions by actual people) cost a whopping 30€ per month. That's 30c per simple survey response. On top of that, even when you're testing submissions yourself (i.e. making sure that automations...
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Matthew D.
Verified User in Marketing and Advertising
Just like Apple, typeform takes the simple approach of less is more. It’s extremely easy to use which makes it very user-friendly. Our conversion rates are killer since we switched over to typeform.
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Matthias T.
Verified User in Media Production
Typeform is overpriced for me; 100 responses (that is, submissions by actual people) cost a whopping 30€ per month. That's 30c per simple survey response. On top of that, even when you're testing submissions yourself (i.e. making sure that automations...
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
What is SurveyMonkey used for?
6 comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 comments
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
