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Compare Sovos and Vertex 
At a Glance
Market Segments
Mid-Market (47.0% of reviews)
Enterprise (55.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Sovos
Star Rating
(84)4.1 out of 5
Market Segments
Mid-Market (47.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SovosVertex
Star Rating
(308)4.3 out of 5
Market Segments
Enterprise (55.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about VertexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vertex excels in tax planning strategies with a score of 9.0, indicating a robust feature set that allows for comprehensive tax strategy development, while Sovos does not have a comparable score in this area.
- Reviewers mention that Vertex's sales tax tracking is highly rated at 8.7, with users appreciating its accuracy and reliability, whereas Sovos, while still strong at 8.5, does not match the same level of user satisfaction.
- G2 users highlight that Vertex's reporting capabilities shine with a score of 9.1, providing detailed insights that help businesses make informed decisions, while Sovos, despite being competent, scores lower in this critical area.
- Users on G2 report that Vertex's ease of setup is rated at 8.0, making it more user-friendly for new clients compared to Sovos, which has a lower score of 7.4, indicating potential challenges during initial implementation.
- Reviewers mention that the quality of support for Sovos is rated higher at 8.4, suggesting that users find their customer service more responsive and helpful compared to Vertex's score of 7.7.
- Users say that Vertex's integration capabilities are rated at 7.8, which is significantly better than Sovos's 6.8, indicating that Vertex may offer a more seamless experience when connecting with other software systems.
Featured Products
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Corporate Tax
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Corporate Tax
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Pricing
Entry-Level Pricing
Sovos
No pricing availableVertex
No pricing availableFree Trial
Sovos
No trial information availableVertex
No trial information availableRatings
Meets Requirements
8.6
73
8.3
130
Ease of Use
8.0
74
8.2
211
Ease of Setup
7.4
39
8.0
153
Ease of Admin
7.6
36
8.4
75
Quality of Support
8.4
73
7.7
127
Has the product been a good partner in doing business?
8.0
37
8.1
100
Product Direction (% positive)
7.8
64
7.9
128
Features by Category
Tracking
8.5
22
8.7
27
8.0
9
8.0
19
8.1
12
7.7
18
7.4
19
8.4
24
7.3
15
7.4
20
7.0
16
7.4
18
Integrations
6.7
19
7.8
24
Remittance
8.3
15
9.0
23
7.5
14
8.2
24
7.9
8
7.1
17
7.8
9
7.1
17
Agentic AI - Sales Tax and VAT Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Tax Planning
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
9
Not enough data
8.0
9
Not enough data
Tax Filing
8.7
9
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
Workflows
7.8
9
Not enough data
8.3
9
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sovos and Vertex are categorized as Sales Tax and VAT Compliance, Corporate Tax, and SAP Store
Unique Categories
Sovos has no unique categories
Vertex has no unique categories
Reviews
Reviewers' Company Size
Sovos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vertex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
8.4%
Accounting
8.4%
Wholesale
6.0%
Retail
6.0%
Machinery
6.0%
Other
65.1%
Retail
15.3%
Accounting
9.0%
Manufacturing
7.0%
Financial Services
5.0%
Information Technology and Services
4.7%
Other
59.1%
Most Helpful Reviews
Sovos
Most Helpful Favorable Review
Jillian J.
Verified User in Sporting Goods
Sovos has been extremely helpful for us to ensure our taxes stay in compliance for all the various states that we sell product to
Most Helpful Critical Review
Sahib A.
Verified User in Health, Wellness and Fitness
It is a complex software to understand and may take time for a user to get used to it.
Vertex
Most Helpful Favorable Review
Crystal N.
Verified User in Sporting Goods
When I've needed to reach out for help, whether it's help from my rep or customer service, they are quick to respond and make sure I'm taken care of. They are great at explaining solutions for issues that I have.
Most Helpful Critical Review
Heather P.
Verified User in Food & Beverages
Dashboard views - no details from the visuals. Reporting needs to be better. No alerts when there are errors on the returns. Customer Service/premium service teams are not helpful in resolving issues with data on returns. Several times leaving me to...
Jillian J.
Verified User in Sporting Goods
Sovos has been extremely helpful for us to ensure our taxes stay in compliance for all the various states that we sell product to
Crystal N.
Verified User in Sporting Goods
When I've needed to reach out for help, whether it's help from my rep or customer service, they are quick to respond and make sure I'm taken care of. They are great at explaining solutions for issues that I have.
Sahib A.
Verified User in Health, Wellness and Fitness
It is a complex software to understand and may take time for a user to get used to it.
Heather P.
Verified User in Food & Beverages
Dashboard views - no details from the visuals. Reporting needs to be better. No alerts when there are errors on the returns. Customer Service/premium service teams are not helpful in resolving issues with data on returns. Several times leaving me to...
Alternatives
Discussions
Are there any third-party evaluations of Sovos solutions like from Gartner, IDC or Forrester?
1 comment
Official Response from Sovos
Yes, IDC conducted an extensive vendor assessment of the major market players in sales tax and VAT (including GST) automation and deemed Sovos a leader in...Read more
Sovos has no more discussions with answers
How many clients are on O Series?
1 comment
Official Response from Vertex
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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