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Compare Smartsheet and Workfront 
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Enterprise (51.1% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Contact Us
Smartsheet
Star Rating
(20,117)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWorkfront
Star Rating
(1,042)4.1 out of 5
Market Segments
Enterprise (51.1% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in ease of use with a score of 8.4, while Workfront trails behind at 7.8. Reviewers mention that Smartsheet's intuitive interface makes it easier for teams to adopt and utilize effectively.
- Reviewers mention that Workfront shines in task prioritization with a score of 9.0 compared to Smartsheet's 8.7. Users say that Workfront's robust features for managing task dependencies and priorities help streamline project workflows.
- Users on G2 highlight that Smartsheet offers superior ease of setup (8.3) compared to Workfront (7.1). Reviewers say that Smartsheet's straightforward onboarding process allows teams to get started quickly without extensive training.
- Reviewers mention that Workfront provides better project budgeting capabilities, scoring 8.8 against Smartsheet's 7.8. Users report that Workfront's budgeting tools are more comprehensive, allowing for detailed financial tracking and forecasting.
- G2 users report that Smartsheet has a higher overall star rating (4.4) compared to Workfront (4.1), indicating a more favorable reception among users. Reviewers say that this reflects Smartsheet's strong performance in meeting user needs and expectations.
- Users say that both platforms offer solid support, but Smartsheet edges out with a quality of support score of 8.4 versus Workfront's 8.2. Reviewers mention that Smartsheet's customer service is responsive and helpful, enhancing the overall user experience.
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Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Workfront
Select
Contact Us
Essential work management capabilities to collaborate, execute, and accelerate work.
- Work management
- Demand management
- Resource management
Free Trial
Smartsheet
Free Trial is available
Workfront
No trial information availableRatings
Meets Requirements
8.5
16,958
8.4
876
Ease of Use
8.4
17,189
7.8
915
Ease of Setup
8.3
9,138
7.1
374
Ease of Admin
8.5
7,083
8.0
330
Quality of Support
8.3
13,150
8.2
738
Has the product been a good partner in doing business?
8.6
6,569
8.4
310
Product Direction (% positive)
8.6
16,469
8.1
870
Features by Category
Tasks
8.7
9046
|
Verified
8.9
180
|
Verified
8.8
9057
|
Verified
8.9
182
|
Verified
8.5
8793
|
Verified
8.8
181
|
Verified
8.5
8463
|
Verified
8.6
174
|
Verified
8.1
8277
|
Verified
8.5
171
|
Verified
Feature Not Available
8.4
164
|
Verified
8.2
8347
|
Verified
8.6
165
|
Verified
8.1
7823
|
Verified
8.7
162
|
Verified
Projects
8.6
8296
|
Verified
8.9
169
|
Verified
8.4
7648
|
Verified
8.6
164
|
Verified
8.2
7772
|
Verified
8.3
148
|
Verified
8.1
7687
|
Verified
8.5
167
|
Verified
8.2
7866
|
Verified
8.5
164
|
Verified
7.6
6641
|
Verified
8.5
148
|
Verified
8.1
7341
|
Verified
8.6
161
|
Verified
8.1
7902
|
Verified
8.7
162
|
Verified
7.8
6891
|
Verified
8.5
148
|
Verified
7.7
6496
|
Verified
8.7
158
|
Verified
7.7
6323
|
Verified
8.6
146
|
Verified
Resource Management
7.7
6811
|
Verified
8.5
150
|
Verified
7.7
6884
|
Verified
8.6
157
|
Verified
8.2
7520
|
Verified
8.5
163
|
Verified
Project Monitoring
7.9
6521
|
Verified
8.6
146
|
Verified
7.8
6635
|
Verified
8.8
153
|
Verified
8.2
7677
|
Verified
8.8
161
|
Verified
Generative AI
6.2
2224
6.4
36
6.2
2211
6.6
36
Agentic AI - Project Management
5.2
87
Not enough data
5.5
88
Not enough data
5.4
88
Not enough data
5.0
85
Not enough data
5.2
87
Not enough data
5.2
87
Not enough data
5.3
87
Not enough data
Portfolio Management
7.9
4589
Not enough data
8.5
5305
Not enough data
8.1
4787
Not enough data
7.7
4393
Not enough data
Project Management
8.2
5209
Not enough data
8.3
5287
Not enough data
7.8
4415
Not enough data
Resource Management
7.8
4549
Not enough data
7.9
4622
Not enough data
7.9
4573
Not enough data
Data & Analytics
8.1
4778
Not enough data
8.0
4953
Not enough data
8.2
4872
Not enough data
7.5
4242
Not enough data
Strategy - Project and Portfolio Management
6.8
1851
Not enough data
7.6
1880
Not enough data
7.9
1859
Not enough data
7.6
1858
Not enough data
7.8
1852
Not enough data
7.6
1851
Not enough data
7.3
1834
Not enough data
7.6
1848
Not enough data
7.5
1839
Not enough data
7.9
1842
Not enough data
Setup
8.4
4710
9.0
14
Feature Not Available
8.3
14
8.2
4572
8.3
13
8.5
4943
8.3
14
Management
Feature Not Available
7.7
14
8.1
4204
8.5
14
7.5
3931
7.9
13
Generative AI
6.5
1412
7.1
13
Agentic AI - Workflow Management
5.0
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.8
6
Not enough data
5.8
6
Not enough data
5.8
6
Not enough data
Planning
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
7.4
7
Optimization
Not enough data
8.1
7
Not enough data
7.1
7
Not enough data
6.9
7
Bug Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Prepare
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
7.0
10
Not enough data
7.5
10
Plan
Not enough data
8.3
10
Not enough data
8.0
11
Not enough data
9.1
11
Not enough data
8.2
10
Optimize
Not enough data
8.8
11
Not enough data
8.3
10
Not enough data
7.5
10
Execute
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
8.3
10
Tasks
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
9.0
7
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Planning
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.3
7
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.4
991
Not enough data
8.8
1180
Not enough data
8.5
1121
Not enough data
8.1
958
Not enough data
8.7
1120
Not enough data
8.7
1147
Not enough data
Content Planning
8.6
1138
Not enough data
8.9
1190
Not enough data
8.6
1071
Not enough data
Marketing Campaign Performance
8.0
840
Not enough data
8.5
991
Not enough data
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
8.0
941
Not enough data
8.4
969
Not enough data
Task Creation
8.7
6740
9.0
15
8.8
6822
9.2
15
8.4
6364
8.1
15
7.9
5559
7.8
15
Task Management
8.5
6509
8.8
15
8.6
6420
8.3
14
8.2
6084
7.9
14
8.2
5907
8.0
14
Generative AI
6.4
1909
5.5
14
6.4
1908
6.2
14
Automation
8.5
3840
8.9
127
8.3
3798
8.7
128
8.2
3531
8.5
123
Administration
8.2
3699
8.5
125
8.2
3479
8.8
120
8.9
3694
9.1
125
Project management
8.7
3762
9.0
131
8.3
3492
8.8
125
8.6
3781
9.1
124
8.3
3625
8.7
123
8.4
3549
8.8
126
8.0
3226
8.6
115
8.3
3671
8.8
124
Workload
8.0
3302
8.9
119
8.4
3549
8.8
121
8.1
3352
8.7
118
7.9
3166
8.7
118
Communication & Collaboration
8.1
3334
Feature Not Available
8.3
3530
8.7
128
8.8
3726
8.9
131
Cost Management
7.8
3050
8.8
110
7.8
3043
8.8
119
7.6
2855
Feature Not Available
Integration
7.5
2895
8.8
107
7.5
2950
8.7
105
7.5
2979
8.8
106
Generative AI
6.7
1294
7.1
13
6.7
1298
7.1
18
Agentic AI - Work Management
6.2
7
Not enough data
5.8
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
Communication
7.3
5216
7.6
18
7.6
5597
8.2
18
7.5
5360
7.5
18
7.8
5385
6.9
18
Feature Not Available
6.9
18
Content & Documents
8.5
6733
8.8
18
8.4
6679
8.8
18
8.0
6424
7.8
18
7.9
5654
8.7
18
Controls
8.1
6026
8.7
18
7.6
5045
8.7
18
8.2
6362
8.5
18
Feature Not Available
8.1
18
8.0
5642
7.3
17
Project Management
8.8
6981
9.2
17
8.7
6855
9.0
18
8.7
6719
8.6
18
7.9
5714
8.0
18
Remote Collaboration
8.4
6119
8.1
18
8.5
6298
8.2
18
8.4
6195
8.2
18
Feature Not Available
6.8
18
Generative AI
6.4
1845
5.8
18
6.4
1850
6.0
17
Agentic AI - Project Collaboration
5.0
18
Not enough data
5.2
18
Not enough data
Annotation Tools - Markup Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Collaboration - Markup Software
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Markup Software
Not enough data
Feature Not Available
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smartsheet and Workfront are categorized as Project Collaboration, Work Management, Workflow Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), and Project and Portfolio Management
Workfront is categorized as Markup Software, Bug Tracking, Kanban Project Management, Resource Management, and Strategic Planning and Execution
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workfront
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Construction
7.1%
Hospital & Health Care
5.2%
Marketing and Advertising
4.7%
Computer Software
4.7%
Other
70.6%
Marketing and Advertising
14.5%
Information Technology and Services
8.1%
Financial Services
6.4%
Computer Software
6.2%
Hospital & Health Care
4.2%
Other
60.7%
Most Helpful Reviews
Smartsheet
Most Helpful Favorable Review
Jai K.
Verified User in Information Technology and Services
We can jump directly into our projects with Smartsheet thanks to its user-friendly interface, which eliminates the need for lengthy training. Even for beginners, navigating around the platform is made simple by its clear and well-organized style. The...
Most Helpful Critical Review
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Workfront
Most Helpful Favorable Review
Jon J.
Verified User in Computer Software
I love the ability to re-prioritize my tasks in the order of how I'm going to work on them and then have that visible to everyone on my team. Also as a manager, this is the perfect way to essentially micromanage your teams' tasks without actually...
Most Helpful Critical Review
Verified User in Marketing and Advertising
Projects drop off my work page all the time. Finding them to add hours is a task in and of itself. I still have to keep track of my overall hours myself and then add at the end of the day. It's less for me and more for the company, which is fine. It would...
Jai K.
Verified User in Information Technology and Services
We can jump directly into our projects with Smartsheet thanks to its user-friendly interface, which eliminates the need for lengthy training. Even for beginners, navigating around the platform is made simple by its clear and well-organized style. The...
Jon J.
Verified User in Computer Software
I love the ability to re-prioritize my tasks in the order of how I'm going to work on them and then have that visible to everyone on my team. Also as a manager, this is the perfect way to essentially micromanage your teams' tasks without actually...
Jeff N.
Verified User in Health, Wellness and Fitness
Slowest app to load, sometimes takes several reloads for app to become available. Slower than any other app I use. Downtime for maintenance. Have to log back in after maintenance. Adertisement banners appearing across top of page more and more. Can't merge...
Verified User in Marketing and Advertising
Projects drop off my work page all the time. Finding them to add hours is a task in and of itself. I still have to keep track of my overall hours myself and then add at the end of the day. It's less for me and more for the company, which is fine. It would...
Discussions
What can smartsheet be used for?
57 comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Are there any built-in training articles/videos or anything?
8 comments
SJ
Yes there is built in help with in the Workfront app. There are also online user group for specific regions and numerous communities that address different...Read more
How Important Is Diversity To You, And What Value Does It Bring?
2 comments
AE
To me diversity is a mixture of different people with different backgrounds, ethnicities and customs working together to achieve a common goal.Read more
What is the best way to view the draft of the project without clicking a lot of links to get to it?
1 comment
SP
Workfront should store all of the versions and you can determine by the name or number of the version which is the draft.Read more
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