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- Sinch MessageMedia-vs-Twilio
Compare Sinch MessageMedia and Twilio 
- Users report that Twilio excels in its Ease of Integration with an 8.2 rating, while Sinch MessageMedia shines even brighter with an 8.9 rating, making it easier for businesses to incorporate into their existing systems.
- Reviewers mention that Twilio's API Call Speed is rated at 8.3, which is competitive, but Sinch MessageMedia edges ahead with an 8.5 rating, indicating faster response times for API calls.
- G2 users highlight that Sinch MessageMedia offers superior Quality of Support with a score of 9.0 compared to Twilio's 8.0, suggesting that users may find more reliable assistance when issues arise.
- Users on G2 report that Twilio's Text Scheduler feature has a rating of 7.8, while Sinch MessageMedia does not have a specific rating for this feature, indicating a potential gap in scheduling capabilities.
- Reviewers say that Twilio's Automatic Replies feature is rated at 7.4, which some users find lacking, whereas Sinch MessageMedia's support for this feature is perceived as more robust, contributing to better customer engagement.
- Users report that both platforms have strong GDPR Compliance ratings, with Twilio at 8.7 and Sinch MessageMedia slightly higher at 8.5, indicating a commitment to data protection, though both are viewed positively in this area.
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When we were looking out for a Message Vendor in NZ area, we came across a few but Message Media was the one who communicated very professionally and handled everything very efficiently. There was pure ease of use and easy to implement and...
Their customer service is terrible, and they take away alloted number of texts for your account even if they failed to send. So you can end up spending hundreds of dollars and not have any texts go out then when you call to ask them to reinstate they tell...
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
We've been a Twilio customer for 7 years, but recently, our messages have been filtered by carriers, and we're not sure why. Unfortunately, Twilio's customer support has gone radio silent, and we've been waiting for over 2 months for a resolution to the...
When we were looking out for a Message Vendor in NZ area, we came across a few but Message Media was the one who communicated very professionally and handled everything very efficiently. There was pure ease of use and easy to implement and...
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
Their customer service is terrible, and they take away alloted number of texts for your account even if they failed to send. So you can end up spending hundreds of dollars and not have any texts go out then when you call to ask them to reinstate they tell...
We've been a Twilio customer for 7 years, but recently, our messages have been filtered by carriers, and we're not sure why. Unfortunately, Twilio's customer support has gone radio silent, and we've been waiting for over 2 months for a resolution to the...
