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Compare Salesforce Spiff and Xactly Incent 
At a Glance
Market Segments
Mid-Market (73.3% of reviews)
Enterprise (62.8% of reviews)
Entry-Level Pricing
$75.00 1 User Per Year
No pricing available
Salesforce Spiff
Star Rating
(2,930)4.7 out of 5
Market Segments
Mid-Market (73.3% of reviews)
Entry-Level Pricing
$75.00 1 User Per Year
Learn more about Salesforce SpiffXactly Incent
Star Rating
(845)4.3 out of 5
Market Segments
Enterprise (62.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Xactly IncentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Spiff excels in Commission Estimator functionality, scoring 9.2 compared to Xactly Incent's 7.1. Reviewers mention that Spiff's estimator is intuitive and provides accurate projections, making it easier for sales teams to understand their earnings.
- Reviewers mention that Salesforce Spiff offers superior Dispute Management features, with a score of 8.6 versus Xactly Incent's 6.9. Users appreciate Spiff's streamlined process for handling disputes, which reduces friction and enhances user satisfaction.
- Users on G2 highlight the effectiveness of Salesforce Spiff's Compensation Statements, scoring 9.3 compared to Xactly Incent's 8.4. Reviewers say that Spiff's statements are clear and customizable, providing better visibility into compensation details for sales reps.
- Reviewers mention that Salesforce Spiff shines in Ease of Use, scoring 9.4 against Xactly Incent's 8.1. Users report that Spiff's user interface is more intuitive, making it easier for new users to navigate and utilize the software effectively.
- G2 users report that Salesforce Spiff's Quality of Support is exceptional, with a score of 9.3 compared to Xactly Incent's 8.2. Reviewers mention that Spiff's support team is responsive and knowledgeable, providing timely assistance when needed.
- Users say that Salesforce Spiff outperforms Xactly Incent in Integration capabilities, scoring 9.0 versus 7.7. Reviewers highlight Spiff's seamless integration with various CRM systems, which enhances overall workflow and data management.
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Pricing
Entry-Level Pricing
Salesforce Spiff
Salesforce Spiff
$75.00
1 User Per Year
Empower sellers with real-time visibility into incentive pay to motivate peak performance.
- Build and manage plans with ease
- Automate complex workflows
- Ensure audit readiness
Xactly Incent
No pricing availableFree Trial
Salesforce Spiff
No trial information availableXactly Incent
Free Trial is available
Ratings
Meets Requirements
9.3
2,119
8.3
430
Ease of Use
9.4
2,179
8.1
743
Ease of Setup
7.9
237
7.9
556
Ease of Admin
8.5
183
7.7
319
Quality of Support
9.3
1,507
8.2
381
Has the product been a good partner in doing business?
9.2
178
8.6
319
Product Direction (% positive)
8.8
1,972
8.2
423
Features by Category
Sales Rep Portal
9.2
1402
7.1
218
8.6
846
6.9
201
9.3
1529
8.4
309
8.8
887
8.2
269
8.8
1020
7.9
282
8.5
740
6.8
189
Management Portal
8.7
712
7.4
216
8.9
851
7.8
224
8.5
554
Feature Not Available
9.0
867
7.8
223
9.0
980
7.6
224
8.8
658
7.7
211
8.4
473
6.7
148
Administration
8.7
739
7.4
205
8.7
702
7.1
199
8.8
703
7.2
197
9.0
946
8.0
245
9.0
1130
7.4
260
8.6
680
7.9
244
Platform
8.9
557
7.9
182
8.5
401
7.0
132
8.2
349
6.7
121
8.4
436
7.3
207
8.5
395
7.3
148
8.6
400
7.7
159
9.1
715
8.1
227
Agentic AI - Sales Compensation
Not enough data
Not enough data
Platform
Not enough data
7.4
58
Not enough data
6.9
49
Not enough data
7.5
56
Not enough data
7.8
66
Not enough data
7.5
54
Not enough data
7.4
51
Not enough data
6.6
59
Not enough data
6.8
65
Not enough data
7.7
64
Not enough data
7.5
52
Benchmarking and Equity - Compensation Management
Not enough data
6.8
43
Not enough data
7.0
43
Not enough data
6.9
42
Platform
Not enough data
7.6
74
Not enough data
7.6
70
Not enough data
7.7
67
Not enough data
8.3
71
Not enough data
7.9
78
Not enough data
7.4
69
Not enough data
6.8
74
Not enough data
7.3
75
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
8.3
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
7.4
11
Not enough data
8.0
11
Additional Features - Compensation Planning
Not enough data
7.7
11
Not enough data
7.4
11
Not enough data
7.6
11
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.6
162
7.4
45
8.5
162
|
Verified
7.6
63
9.4
316
|
Verified
8.2
71
|
Verified
8.9
178
7.7
49
Personalization
8.9
229
8.2
69
8.6
200
|
Verified
7.4
67
|
Verified
9.1
272
|
Verified
7.9
76
|
Verified
8.9
202
|
Verified
7.5
51
Administrative
9.0
221
|
Verified
7.7
68
|
Verified
8.9
198
|
Verified
8.0
76
|
Verified
8.6
168
7.2
61
Categories
Categories
Shared Categories
Salesforce Spiff and Xactly Incent are categorized as Sales Compensation and Sales Performance Management
Unique Categories
Salesforce Spiff has no unique categories
Xactly Incent is categorized as Compensation Management and Compensation Planning
Reviews
Reviewers' Company Size
Salesforce Spiff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xactly Incent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.5%
Information Technology and Services
15.9%
Financial Services
4.9%
Marketing and Advertising
3.7%
Telecommunications
2.3%
Other
31.7%
Computer Software
24.3%
Information Technology and Services
20.4%
Telecommunications
6.4%
Financial Services
4.8%
Computer & Network Security
3.6%
Other
40.5%
Most Helpful Reviews
Salesforce Spiff
Most Helpful Favorable Review
Kayden K.
Verified User in Accounting
in my use salesforce spiff is intuitive once you get used to it, though the extensive features can be overwhelming initially. implementation requires careful planning and execution.it's complex but manageable with proper resources. in salesforce provides...
Most Helpful Critical Review
Verified User in Computer Software
I'm not sure if this is a function of how my org has made our SPIFF account but I find a lot of the different numbers that show for one person to be confusing. There explanations aren't very clear of which numbers are what and there are so many numbers when...
Xactly Incent
Most Helpful Favorable Review
Verified User in Information Technology and Services
That I know where to find my commission.
Most Helpful Critical Review
Chris W.
Verified User in Retail
Support is just aweful. Any ticket you put in gets a response "Please provide steps to reproduce" even when you provide the steps. We generate payroll file twice a month. It hasn't been correct since go live. It's been over a year of manually...
Kayden K.
Verified User in Accounting
in my use salesforce spiff is intuitive once you get used to it, though the extensive features can be overwhelming initially. implementation requires careful planning and execution.it's complex but manageable with proper resources. in salesforce provides...
Verified User in Information Technology and Services
That I know where to find my commission.
Verified User in Computer Software
I'm not sure if this is a function of how my org has made our SPIFF account but I find a lot of the different numbers that show for one person to be confusing. There explanations aren't very clear of which numbers are what and there are so many numbers when...
Chris W.
Verified User in Retail
Support is just aweful. Any ticket you put in gets a response "Please provide steps to reproduce" even when you provide the steps. We generate payroll file twice a month. It hasn't been correct since go live. It's been over a year of manually...
Discussions
Can commission rates be adjusted based on the overachievement of quotas and accelerators?
2 comments
JM
Thanks Kevin for your question! There are many ways you can do it in Spiff depending on each use case but most of our customers either use tables with lower...Read more
How to adjust for more accurate pricing
1 comment
JM
Thanks Max for your question! Commission numbers in Spiff are usually before tax. We are planning on adding more functionalities around this soon so stay tuned!Read more
Is there anything in the pipeline for having it refresh/update in shorter time periods?
1 comment
JP
Spiff has the ability to be updated as frequently as every 15 minutes. If you reach out to your admin they can adjust the update timing.Read more
I don't see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?
1 comment
MG
Hello,
We offer help documentation online and in PDF format to existing customers. Please contact me at 408-477-3130 and I'll assist you.
Thanks,
MikeRead more
What is Xactly Incent used for?
1 comment
AS
Xactly incent is a sales performance management software. It is used for sales compensation - where the sales team can have live access to their commissions...Read more
Xactly Incent has no more discussions with answers
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