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- Salesforce Sales Cloud-vs-Vtiger All-In-One CRM
Compare Salesforce Sales Cloud and Vtiger All-In-One CRM 
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (67.4% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$12.00 1 User Per Month
Salesforce Sales Cloud
Star Rating
(23,346)4.4 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansVtiger All-In-One CRM
Star Rating
(411)4.3 out of 5
Market Segments
Small-Business (67.4% of reviews)
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Opportunity & Pipeline Management with a score of 8.7, while Vtiger All-In-One CRM scores slightly lower at 8.1. Reviewers mention that Salesforce's robust features allow for better tracking and management of sales opportunities.
- Reviewers mention that Vtiger's Customer Support features, including its case management and support portal, are rated equally at 8.3 and 8.0 respectively, indicating a strong focus on customer service. In contrast, Salesforce's support quality is rated at 8.1, which some users feel could be improved.
- G2 users highlight that Salesforce Sales Cloud offers superior Sales Force Automation capabilities, particularly in Contact & Account Management with a score of 8.8, compared to Vtiger's 8.7. Users say that Salesforce's integration with other tools enhances its effectiveness in managing customer relationships.
- Users on G2 report that Vtiger's Marketing Automation features, such as Email Marketing and Campaign Management, are slightly less effective than Salesforce's, scoring 7.7 compared to Salesforce's 7.9 and 8.1 respectively. Reviewers mention that while Vtiger offers solid marketing tools, they lack the depth found in Salesforce.
- Reviewers mention that Salesforce's Integrations are more extensive, particularly with Salesforce Integration scoring 8.8, while Vtiger's integration capabilities are rated lower at 7.8. Users say that Salesforce's ability to connect with various applications enhances its overall functionality.
- Users report that Vtiger shines in Workflow Management with a score of 8.7, which is on par with Salesforce's 8.5. Reviewers mention that Vtiger's intuitive workflow capabilities allow for easier automation of tasks, making it a favorite among small businesses.
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Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Vtiger All-In-One CRM
ONE GROWTH
$12.00
1 User Per Month
A CRM for small and medium-sized businesses.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
Free Trial
Salesforce Sales Cloud
Free Trial is available
Vtiger All-In-One CRM
Free Trial is available
Ratings
Meets Requirements
8.8
13,198
8.6
356
Ease of Use
8.1
16,120
8.2
357
Ease of Setup
7.8
7,241
7.9
211
Ease of Admin
7.9
4,162
8.2
211
Quality of Support
8.1
11,471
8.6
341
Has the product been a good partner in doing business?
8.3
4,124
8.6
203
Product Direction (% positive)
8.2
12,873
8.8
344
Features by Category
Sales Force Automation
8.8
9138
|
Verified
8.7
179
|
Verified
8.2
6087
|
Verified
Feature Not Available
8.7
8865
|
Verified
8.1
165
|
Verified
8.3
9125
|
Verified
7.9
169
|
Verified
8.0
7014
|
Verified
7.2
33
8.2
7310
|
Verified
7.8
132
|
Verified
8.0
6452
|
Verified
7.8
143
|
Verified
8.1
6352
|
Verified
8.2
141
|
Verified
8.3
7107
|
Verified
8.2
130
|
Verified
Marketing Automation
7.9
6370
|
Verified
7.7
135
|
Verified
8.1
6694
|
Verified
7.7
130
|
Verified
8.5
7712
|
Verified
8.4
158
|
Verified
7.9
5138
7.7
95
|
Verified
Customer Support
8.3
6520
|
Verified
8.3
126
|
Verified
8.1
6097
|
Verified
8.0
111
|
Verified
8.2
6493
|
Verified
8.1
122
|
Verified
8.0
5214
|
Verified
8.1
82
8.2
5707
|
Verified
8.1
98
|
Verified
Reporting & Analytics
8.5
8654
|
Verified
8.1
172
|
Verified
8.5
8840
|
Verified
8.0
180
|
Verified
8.2
7152
|
Verified
7.8
126
|
Verified
Mobile & Social
7.9
5344
|
Verified
7.4
83
|
Verified
7.8
4975
|
Verified
7.1
78
|
Verified
7.7
5823
|
Verified
6.8
118
|
Verified
Platform
8.5
3330
|
Verified
8.4
117
|
Verified
8.5
3335
|
Verified
8.4
115
|
Verified
8.6
3360
|
Verified
8.7
120
|
Verified
8.4
2642
|
Verified
8.0
77
|
Verified
8.5
2915
|
Verified
7.3
23
|
Verified
8.1
2942
|
Verified
7.8
100
|
Verified
8.7
3341
|
Verified
8.5
116
|
Verified
8.1
2782
7.9
94
|
Verified
Integration
8.5
2380
|
Verified
8.0
110
|
Verified
8.5
2834
|
Verified
7.6
67
|
Verified
8.5
2681
|
Verified
6.8
71
|
Verified
Generative AI
7.5
639
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
8.4
44
|
Verified
Not enough data
8.0
41
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
8.2
28
|
Verified
Not enough data
8.2
33
Not enough data
8.5
36
|
Verified
Not enough data
8.5
41
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
7.9
36
|
Verified
Not enough data
8.3
42
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
|
Verified
Not enough data
8.3
23
|
Verified
Platform
Not enough data
7.2
31
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
7.8
31
|
Verified
Not enough data
8.3
52
|
Verified
Not enough data
8.1
56
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.5
246
Not enough data
8.7
266
Not enough data
8.7
288
Not enough data
8.6
265
Not enough data
Organization
8.9
324
Not enough data
8.8
316
Not enough data
8.8
309
Not enough data
Performance Analysis
8.4
259
Not enough data
8.8
281
Not enough data
Sales Analysis
8.4
260
Not enough data
8.7
274
Not enough data
Generative AI
8.3
97
Not enough data
8.2
97
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.6
429
Not enough data
8.4
420
Not enough data
8.0
376
Not enough data
8.0
371
Not enough data
8.8
429
Not enough data
8.3
377
Not enough data
8.5
392
Not enough data
Repeatability and Reportability
8.3
393
Not enough data
8.6
412
Not enough data
8.7
408
Not enough data
8.3
394
Not enough data
7.6
327
Not enough data
AI and Automation
8.5
373
Not enough data
8.3
383
Not enough data
8.2
342
Not enough data
7.9
345
Not enough data
7.7
328
Not enough data
Generative AI
7.1
181
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
120
Not enough data
8.5
124
Not enough data
8.6
119
Not enough data
8.9
119
Not enough data
Agent Performance Management
8.7
129
Not enough data
8.6
113
Not enough data
8.7
129
Not enough data
Generative AI
8.2
45
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.6
43
Not enough data
8.3
44
Not enough data
8.8
44
Not enough data
8.7
41
Not enough data
8.3
42
Not enough data
8.4
36
Not enough data
8.1
37
Not enough data
CRM Data Enrichment
8.0
42
Not enough data
8.3
41
Not enough data
8.0
39
Not enough data
7.9
42
Not enough data
8.7
36
Not enough data
Account Management
8.3
43
Not enough data
7.9
43
Not enough data
8.0
40
Not enough data
8.2
39
Not enough data
8.6
36
Not enough data
8.3
36
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
8.1
125
Not enough data
8.5
125
Not enough data
8.0
126
Not enough data
8.0
124
Not enough data
8.8
126
Not enough data
Branding & Customizatio
8.1
121
Not enough data
8.2
125
Not enough data
8.3
123
Not enough data
Automatic Rules & Configurations
8.3
124
Not enough data
8.2
124
Not enough data
7.9
127
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.3
117
Not enough data
8.4
108
Not enough data
8.3
113
Not enough data
8.6
113
Not enough data
8.5
112
Not enough data
8.7
111
Not enough data
8.0
109
Not enough data
Territory Management - Sales Planning
8.5
110
Not enough data
8.3
115
Not enough data
Quota & Capacity Management - Sales Planning
8.2
112
Not enough data
8.2
119
Not enough data
8.3
113
Not enough data
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.9
390
Not enough data
8.9
394
Not enough data
8.6
376
Not enough data
Discovery
8.9
397
Not enough data
8.6
392
Not enough data
8.6
374
Not enough data
Management
8.5
364
Not enough data
8.7
382
Not enough data
Platform
8.6
374
Not enough data
8.6
374
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.1
352
Not enough data
8.3
418
Not enough data
7.9
354
Not enough data
8.5
432
Not enough data
Personalization
8.6
395
Not enough data
8.8
475
Not enough data
8.9
506
Not enough data
8.6
453
Not enough data
Administrative
8.7
479
Not enough data
8.5
445
Not enough data
8.3
428
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.3
503
Not enough data
8.4
511
Not enough data
8.3
524
Not enough data
Customizations
8.7
554
Not enough data
8.5
522
Not enough data
8.5
559
Not enough data
8.3
504
Not enough data
8.4
531
Not enough data
Generative AI
7.4
230
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.5
875
Not enough data
8.7
907
Not enough data
8.3
810
Not enough data
8.7
935
Not enough data
8.6
872
Not enough data
Predictive Analytics
8.4
851
Not enough data
8.6
867
Not enough data
8.1
766
Not enough data
8.3
808
Not enough data
Sales Management
8.7
897
Not enough data
8.1
772
Not enough data
8.6
890
Not enough data
8.8
958
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.7
142
Not enough data
8.5
134
Not enough data
8.8
143
Not enough data
8.8
139
Not enough data
Contacts
8.8
136
Not enough data
8.7
138
Not enough data
8.8
140
Not enough data
Insights
9.1
144
Not enough data
8.8
142
Not enough data
8.3
137
Not enough data
8.5
148
Not enough data
8.4
143
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.8
234
Not enough data
8.8
227
Not enough data
8.5
188
Not enough data
8.4
224
Not enough data
Feedback
8.7
216
Not enough data
8.6
213
Not enough data
8.5
193
Not enough data
8.6
183
Not enough data
8.8
207
Not enough data
8.8
208
Not enough data
8.7
180
Not enough data
Generative AI
7.1
52
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
8.3
316
Not enough data
8.1
306
Not enough data
8.2
291
Not enough data
8.5
282
Not enough data
8.3
300
Not enough data
Analytics
8.7
307
Not enough data
8.4
306
Not enough data
8.4
189
Not enough data
8.3
314
Not enough data
Presentation
7.4
179
Not enough data
7.4
178
Not enough data
7.3
169
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and Vtiger All-In-One CRM are categorized as CRM
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue Operations & Intelligence (RO&I)
Vtiger All-In-One CRM is categorized as Help Desk
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vtiger All-In-One CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Information Technology and Services
20.8%
Computer Software
10.6%
Marketing and Advertising
5.5%
Telecommunications
3.9%
Retail
2.9%
Other
56.4%
Most Helpful Reviews
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Vtiger All-In-One CRM
Most Helpful Favorable Review
manuel d.
Verified User in Internet
Vtiger flexibility: Creating modules from scratches or editing existing ones, can fit any kind of company, wheter product based, service based or mixed. Paired with workflows and a good understanding of how it works, almost everything is possible: order...
Most Helpful Critical Review
Anna D.
Verified User in Consulting
We spent eight months trying to set up this system. Vtiger assured us they could migrate our data from the open-source version we had been using for many years. During those eight months, however, there were constant lapses in response and customer...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
manuel d.
Verified User in Internet
Vtiger flexibility: Creating modules from scratches or editing existing ones, can fit any kind of company, wheter product based, service based or mixed. Paired with workflows and a good understanding of how it works, almost everything is possible: order...
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Anna D.
Verified User in Consulting
We spent eight months trying to set up this system. Vtiger assured us they could migrate our data from the open-source version we had been using for many years. During those eight months, however, there were constant lapses in response and customer...
Discussions
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
Whats the best way to advertise this product to my boss so that our company can switch to vtiger
2 comments
AM
With a presentation based on the current company needs, and sharing use cases. There are several resources online to get familiar with this wonderful...Read more
Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?
2 comments
VD
It seems like you haven't provided any text in an unknown language for translation. Could you please provide the text you would like translated into English?Read more
How do companies typically use PRODUCT?
2 comments
TC
If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and...Read more
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