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Compare Rocket.Chat and Socket.Io 
At a Glance
Market Segments
Mid-Market (50.3% of reviews)
Small-Business (64.8% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
No pricing available
Rocket.Chat
Star Rating
(334)4.2 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSocket.Io
Star Rating
(57)4.6 out of 5
Market Segments
Small-Business (64.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Socket.IoFeatured Products
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Glia
(55)
Video Conferencing
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Social Intents
(10)
Video Conferencing
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Hive
(614)
Video Conferencing
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Rocket.Chat vs Socket.Io
When assessing the two solutions, reviewers found Socket.Io easier to use and set up. However, Rocket.Chat is easier to administer. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Socket.Io meets the needs of their business better than Rocket.Chat.
- When comparing quality of ongoing product support, reviewers felt that Socket.Io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Socket.Io over Rocket.Chat.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
Everything small teams need to collaborate securely
- Up to 25 users
- Up to 100 monthly active contacts (Omnichannel)
- ALL PREMIUM CAPABILITIES, INCLUDING:
Socket.Io
No pricing availableFree Trial
Rocket.Chat
Free Trial is available
Socket.Io
No trial information availableRatings
Meets Requirements
8.6
273
9.3
30
Ease of Use
8.7
280
8.8
32
Ease of Setup
8.2
124
8.5
14
Ease of Admin
8.3
118
7.4
11
Quality of Support
8.0
229
8.3
29
Has the product been a good partner in doing business?
8.2
106
8.2
10
Product Direction (% positive)
8.4
270
9.2
31
Features by Category
Business Instant Messaging
8.6
161
Not enough data
8.1
172
Not enough data
8.0
162
Not enough data
Business Instant Messaging
7.8
104
Not enough data
7.6
99
Not enough data
Business Instant Messaging
7.8
147
Not enough data
9.0
167
Not enough data
8.5
119
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
8
Not enough data
9.8
8
Not enough data
6.9
6
Not enough data
8.1
7
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
Collaboration Tools
8.5
23
|
Verified
Not enough data
8.3
15
Not enough data
8.5
11
Not enough data
9.1
16
|
Verified
Not enough data
8.9
11
|
Verified
Not enough data
Meeting Coordination
9.1
17
Not enough data
8.6
15
|
Verified
Not enough data
8.7
20
|
Verified
Not enough data
9.0
14
Not enough data
Software Type
8.0
21
|
Verified
Not enough data
9.3
15
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
58
Not enough data
8.7
52
Not enough data
9.2
62
Not enough data
Support
8.7
56
Not enough data
8.7
59
Not enough data
8.7
52
Not enough data
Generative AI
9.3
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
Communication
8.7
106
|
Verified
Not enough data
8.3
120
|
Verified
Not enough data
8.1
77
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
47
Not enough data
Internal Use
8.0
107
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
8.4
77
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
81
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Socket.Io share no categories
Unique Categories
Rocket.Chat is categorized as Business Instant Messaging, HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, Video Conferencing, and UCaaS Platforms
Socket.Io is categorized as Other Office
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Socket.Io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.8%
Computer Software
14.4%
Hospital & Health Care
4.4%
Marketing and Advertising
3.8%
Education Management
3.4%
Other
51.2%
Computer Software
33.3%
Information Technology and Services
27.8%
Computer & Network Security
7.4%
Education Management
5.6%
Internet
3.7%
Other
22.2%
Most Helpful Reviews
Rocket.Chat
Most Helpful Favorable Review
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Most Helpful Critical Review
Serhii N.
Verified User
UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version
Socket.Io
Most Helpful Favorable Review
Verified User in Computer Software
Setting up socket.io is a easy. The library is very efficient. The most interesting feature is the concept of rooms.
Most Helpful Critical Review
fery p.
Verified User in Computer Software
the implementation of the feature quite complicated
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Verified User in Computer Software
Setting up socket.io is a easy. The library is very efficient. The most interesting feature is the concept of rooms.
Serhii N.
Verified User
UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version
fery p.
Verified User in Computer Software
the implementation of the feature quite complicated
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
Socket.Io has no discussions with answers
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