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Compare Rocket.Chat and Slack 
At a Glance
Market Segments
Mid-Market (50.3% of reviews)
Small-Business (41.6% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
$0.00
Rocket.Chat
Star Rating
(334)4.2 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSlack
Star Rating
(35,105)4.5 out of 5
Market Segments
Small-Business (41.6% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in instant messaging with a score of 9.5, while Rocket.Chat trails behind at 8.7. Reviewers mention that Slack's user-friendly interface and seamless integration with other tools enhance communication efficiency.
- Reviewers say that Slack's file sharing feature is rated at 9.1, significantly higher than Rocket.Chat's 8.6. Users on G2 highlight that Slack's ability to easily share and collaborate on documents is a major advantage for teams.
- G2 users mention that Slack's mobile application is rated 9.1, providing a better on-the-go experience compared to Rocket.Chat's 7.8. Reviewers appreciate Slack's consistent performance across devices, making remote work more manageable.
- Users say that Slack's ease of setup is rated at 9.0, while Rocket.Chat's score of 8.2 indicates a more complex onboarding process. Reviewers mention that Slack's straightforward setup allows teams to get started quickly without extensive training.
- Reviewers mention that Slack's quality of support is rated at 8.8, compared to Rocket.Chat's 8.0. Users report that Slack's responsive customer service and extensive documentation make troubleshooting issues easier.
- Users on G2 report that Slack's communication features, such as notifications and discussions, are rated higher than Rocket.Chat's, with scores of 8.7 and 9.1 respectively. Reviewers say that these features help keep teams aligned and informed, enhancing overall productivity.
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Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
Everything small teams need to collaborate securely
- Up to 25 users
- Up to 100 monthly active contacts (Omnichannel)
- ALL PREMIUM CAPABILITIES, INCLUDING:
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Rocket.Chat
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.6
273
9.2
29,187
Ease of Use
8.7
280
9.1
29,831
Ease of Setup
8.2
124
9.1
6,400
Ease of Admin
8.3
118
8.8
4,681
Quality of Support
8.0
229
8.8
19,985
Has the product been a good partner in doing business?
8.2
106
9.0
4,166
Product Direction (% positive)
8.4
270
8.7
28,510
Features by Category
Tasks
Not enough data
8.8
438
Not enough data
8.7
432
Not enough data
8.7
430
Not enough data
8.8
430
Not enough data
8.2
428
Not enough data
8.6
424
Not enough data
8.6
421
Not enough data
8.6
419
Projects
Not enough data
8.7
419
Not enough data
8.4
413
Not enough data
7.8
406
Not enough data
8.3
413
Not enough data
8.4
406
Not enough data
8.1
401
Not enough data
8.4
402
Not enough data
8.3
399
Not enough data
8.1
393
Not enough data
8.2
392
Not enough data
8.2
388
Resource Management
Not enough data
8.4
385
Not enough data
8.4
385
Not enough data
8.6
389
Project Monitoring
Not enough data
8.5
378
Not enough data
8.3
380
Not enough data
8.5
380
Generative AI
Not enough data
7.6
332
Not enough data
7.7
332
Agentic AI - Project Management
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
7.8
22
Not enough data
7.9
23
Not enough data
8.2
22
Not enough data
8.3
22
Business Instant Messaging
8.6
161
9.1
12693
8.1
172
9.0
13185
8.0
162
8.6
12576
Business Instant Messaging
7.8
104
8.4
9075
7.6
99
8.1
8451
Business Instant Messaging
7.8
147
9.1
12507
9.0
167
9.2
12175
8.5
119
9.0
10631
Generative AI - Business Instant Messaging
Not enough data
7.3
621
AI - Business Instant Messaging
Not enough data
7.4
623
Not enough data
8.0
619
Not enough data
7.3
616
Not enough data
7.4
618
Agentic AI - Business Instant Messaging
Not enough data
7.5
39
Not enough data
7.6
39
Platform
9.4
8
Not enough data
9.8
8
Not enough data
6.9
6
Not enough data
8.1
7
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
7.6
7
Not enough data
9.3
7
Not enough data
Setup
Not enough data
9.1
327
Not enough data
8.9
325
Not enough data
8.8
319
Not enough data
9.1
325
Management
Not enough data
9.0
320
Not enough data
8.8
313
Not enough data
9.0
315
Generative AI
Not enough data
7.7
282
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Options
Not enough data
9.6
79
Not enough data
8.5
78
Not enough data
9.0
77
Not enough data
9.2
80
Not enough data
9.3
80
Not enough data
9.3
78
Q&A Tools
Not enough data
9.3
79
Not enough data
9.5
78
Not enough data
9.4
80
Not enough data
8.9
76
Not enough data
9.4
75
Not enough data
9.0
76
Not enough data
8.7
74
Not enough data
9.2
75
Not enough data
8.5
74
Knowledge Pages
Not enough data
8.5
114
Not enough data
8.4
115
Not enough data
8.5
112
Not enough data
8.1
109
Not enough data
8.0
112
Not enough data
8.0
110
Not enough data
8.4
109
Knowledge Dissemination
Not enough data
8.2
111
Not enough data
8.6
111
Not enough data
8.9
112
Not enough data
9.0
113
Not enough data
8.2
111
Not enough data
8.1
108
Not enough data
8.6
110
Not enough data
8.6
108
Not enough data
8.7
108
Agentic AI - Knowledge Base
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
7.7
8
Login Options
Not enough data
9.2
283
Not enough data
8.7
276
Productivity
Not enough data
8.2
267
Not enough data
8.5
270
Not enough data
8.7
269
Not enough data
8.0
263
Not enough data
8.1
261
Customization
Not enough data
8.9
266
Not enough data
9.2
272
Not enough data
9.0
263
Agentic AI - Unified Workspaces
Not enough data
8.0
9
Not enough data
8.5
10
Compatibility
Not enough data
9.0
30
Not enough data
9.0
31
Not enough data
9.2
28
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
8.7
30
Not enough data
9.0
29
Not enough data
8.8
29
Not enough data
9.1
29
Not enough data
9.0
28
Functionality
Not enough data
8.7
29
Not enough data
9.2
28
Not enough data
9.1
30
Automation
Not enough data
8.9
571
Not enough data
8.9
564
Not enough data
8.5
550
Administration
Not enough data
8.8
558
Not enough data
8.7
550
Not enough data
9.4
561
Project management
Not enough data
8.8
557
Not enough data
8.6
549
Not enough data
8.7
551
Not enough data
8.6
542
Not enough data
8.6
544
Not enough data
8.4
535
Not enough data
8.3
540
Workload
Not enough data
8.5
529
Not enough data
8.8
535
Not enough data
8.6
529
Not enough data
8.6
527
Communication & Collaboration
Not enough data
9.3
542
Not enough data
9.0
541
Not enough data
9.3
543
Cost Management
Not enough data
8.2
524
Not enough data
8.3
526
Not enough data
8.2
523
Integration
Not enough data
8.6
529
Not enough data
8.4
526
Not enough data
8.4
520
Generative AI
Not enough data
7.4
502
Not enough data
7.5
501
Agentic AI - Work Management
Not enough data
8.7
13
Not enough data
8.9
15
Not enough data
8.7
15
Not enough data
8.6
14
Communication
Not enough data
9.5
550
Not enough data
9.3
553
Not enough data
8.9
539
Not enough data
9.0
537
Not enough data
9.2
536
Content & Documents
Not enough data
9.2
541
Not enough data
9.0
535
Not enough data
8.8
537
Not enough data
8.2
519
Controls
Not enough data
8.3
519
Not enough data
8.1
511
Not enough data
8.7
512
Not enough data
8.4
510
Not enough data
8.2
504
Project Management
Not enough data
8.5
507
Not enough data
8.4
504
Not enough data
8.5
504
Not enough data
8.7
505
Remote Collaboration
Not enough data
9.1
510
Not enough data
8.8
500
Not enough data
9.0
507
Not enough data
7.9
501
Generative AI
Not enough data
7.1
481
Not enough data
7.2
481
Agentic AI - Project Collaboration
Not enough data
7.5
14
Not enough data
7.5
14
Collaboration Tools
8.5
23
|
Verified
9.2
892
8.3
15
9.0
854
8.5
11
8.6
803
9.1
16
|
Verified
9.4
881
8.9
11
|
Verified
8.9
815
Meeting Coordination
9.1
17
8.9
823
8.6
15
|
Verified
8.7
813
8.7
20
|
Verified
8.9
814
9.0
14
9.2
843
Software Type
8.0
21
|
Verified
9.3
881
9.3
15
|
Verified
9.0
849
8.9
19
|
Verified
9.5
886
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
58
Not enough data
8.7
52
Not enough data
9.2
62
Not enough data
Support
8.7
56
Not enough data
8.7
59
Not enough data
8.7
52
Not enough data
Generative AI
9.3
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
Communication
8.7
106
|
Verified
Not enough data
8.3
120
|
Verified
Not enough data
8.1
77
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
47
Not enough data
Internal Use
8.0
107
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
8.4
77
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
81
|
Verified
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.6
13
Not enough data
7.4
12
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Slack are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
Slack is categorized as Work Management, Unified Workspaces, Knowledge Base, Enterprise Search Software, Q&A Platforms, Project Collaboration, Project Management, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.8%
Computer Software
14.4%
Hospital & Health Care
4.4%
Marketing and Advertising
3.8%
Education Management
3.4%
Other
51.2%
Computer Software
15.1%
Information Technology and Services
12.7%
Marketing and Advertising
8.6%
Internet
4.9%
Higher Education
3.4%
Other
55.3%
Most Helpful Reviews
Rocket.Chat
Most Helpful Favorable Review
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Most Helpful Critical Review
Glenn A.
Verified User in Marketing and Advertising
Rocket.Chat has a non-responsive customer service departments that refuses to work with paying customers. My rocket.chat server isn't communicating, and fails to send messages. I have three unanswered tickets raised with support dating back to December....
Slack
Most Helpful Favorable Review
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Most Helpful Critical Review
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Glenn A.
Verified User in Marketing and Advertising
Rocket.Chat has a non-responsive customer service departments that refuses to work with paying customers. My rocket.chat server isn't communicating, and fails to send messages. I have three unanswered tickets raised with support dating back to December....
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
How do I delete a channel in slack?
47 comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is Slack a good tool?
13 comments
BM
Slack adopts an interactive, open-conversation approach, enabling you to effortlessly connect with team members via chat or swiftly initiate huddles (audio...Read more
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