Introducing G2.ai, the future of software buying.Try now
Compare Remote Utilities and TeamViewer 
At a Glance
Market Segments
Small-Business (62.5% of reviews)
Small-Business (43.0% of reviews)
Entry-Level Pricing
Free 1 User
Starting at $24.90
Remote Utilities
Star Rating
(16)4.3 out of 5
Market Segments
Small-Business (62.5% of reviews)
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansTeamViewer
Star Rating
(3,524)4.5 out of 5
Market Segments
Small-Business (43.0% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in screen sharing with a score of 9.3, while Remote Utilities falls short with a score of 7.3. Reviewers mention that TeamViewer's screen sharing is seamless and reliable, making it a preferred choice for remote presentations.
- Reviewers mention that TeamViewer's file sharing capabilities are superior, scoring 9.1 compared to Remote Utilities' 8.3. Users on G2 appreciate the ease of transferring files during remote sessions, highlighting TeamViewer's intuitive interface.
- G2 users report that TeamViewer offers better quality of support with a score of 8.6, while Remote Utilities has a lower score of 7.7. Users say that TeamViewer's customer service is responsive and helpful, which is crucial for businesses relying on remote access.
- Users say that TeamViewer's unattended remote access feature is highly rated at 9.1, whereas Remote Utilities scores 7.8. Reviewers mention that TeamViewer allows for easy setup and management of unattended sessions, which is essential for IT support teams.
- Reviewers mention that TeamViewer's multi-session handling is rated at 9.0, making it easier to manage multiple connections simultaneously, while Remote Utilities does not perform as well in this area. Users appreciate the efficiency this brings to their workflow.
- Users on G2 report that TeamViewer's real-time assistance feature scores 9.6, significantly higher than Remote Utilities' performance. Reviewers say that this feature enhances collaboration and support during remote sessions, making TeamViewer a standout choice for teams.
Featured Products
Sponsored
Applivery
(15)
Network Monitoring
Visit Website
Pricing
Entry-Level Pricing
Remote Utilities
FREE
Free
1 User
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Remote Utilities
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.7
13
9.1
2,869
Ease of Use
8.2
13
9.1
2,942
Ease of Setup
9.3
5
9.1
810
Ease of Admin
Not enough data
8.9
639
Quality of Support
7.7
11
8.6
2,453
Has the product been a good partner in doing business?
Not enough data
8.6
596
Product Direction (% positive)
8.9
11
8.7
2,764
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
36
Not enough data
9.3
36
Not enough data
9.2
35
Monitoring and Management
Not enough data
9.2
35
Not enough data
9.4
35
Not enough data
9.1
36
Not enough data
9.4
36
Organization
Not enough data
9.3
35
Service Management
Not enough data
8.9
36
Not enough data
9.8
36
Not enough data
9.5
36
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
810
Not enough data
8.5
733
Not enough data
9.2
879
|
Verified
Not enough data
8.8
781
|
Verified
Conferencing Options
Not enough data
8.7
744
|
Verified
Not enough data
8.7
756
|
Verified
Not enough data
8.8
740
|
Verified
Application Tools
Not enough data
8.9
816
|
Verified
Not enough data
8.9
774
|
Verified
Not enough data
8.8
753
|
Verified
Agentic AI - Screen Sharing
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.6
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
9.6
9
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.4
8
Not enough data
10.0
8
Not enough data
9.8
9
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
9.2
8
Not enough data
9.1
9
Not enough data
9.8
8
Not enough data
9.2
6
Not enough data
9.2
8
Generative AI
Not enough data
9.0
5
Not enough data
9.3
5
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.7
10
Not enough data
9.4
9
Not enough data
8.9
6
Not enough data
8.9
6
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.3
5
9.3
453
8.3
5
9.1
447
Not enough data
9.0
402
Not enough data
9.1
427
Not enough data
9.0
414
Not enough data
9.0
422
Maintenance
Not enough data
9.1
417
Not enough data
9.0
385
Communication
8.0
5
9.0
416
Not enough data
8.7
364
Feature Not Available
8.9
367
Feature Not Available
8.9
389
Security
Not enough data
9.1
381
Not enough data
9.1
386
Device Support
Feature Not Available
9.1
410
Not enough data
9.2
422
Not enough data
9.2
419
Performance
Feature Not Available
9.0
394
Administration
Not enough data
9.6
16
Not enough data
9.6
15
Not enough data
9.7
16
Security
Not enough data
9.7
15
Not enough data
9.5
14
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
21
Operating System
Not enough data
9.5
22
Not enough data
9.0
21
Not enough data
8.7
22
Management
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
8.9
20
Not enough data
8.3
20
Not enough data
8.8
22
Security
Not enough data
8.5
20
Not enough data
8.9
22
Agentic AI - Mobile Device Management (MDM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
9.2
12
Platform
Not enough data
9.6
12
Not enough data
9.0
10
Not enough data
9.4
11
Not enough data
8.8
10
Not enough data
9.3
10
Security
Not enough data
9.2
11
Not enough data
9.3
10
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.3
9
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
9
8.8
1339
Feature Not Available
8.7
1252
Feature Not Available
8.6
1246
8.3
8
8.6
1230
Feature Not Available
8.7
1266
7.8
9
8.7
1340
8.5
9
8.9
1407
Platform
8.5
8
8.9
1355
Feature Not Available
8.7
1314
Feature Not Available
8.7
1281
7.8
9
9.1
1443
Security
8.0
9
8.6
1143
Feature Not Available
8.8
1286
Feature Not Available
8.7
1232
Categories
Categories
Shared Categories
Remote Utilities and TeamViewer are categorized as Remote Support and Remote Desktop
Unique Categories
Remote Utilities has no unique categories
Reviews
Reviewers' Company Size
Remote Utilities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.5%
Computer Software
12.5%
Civic & Social Organization
12.5%
Telecommunications
6.3%
Restaurants
6.3%
Other
50.0%
Information Technology and Services
16.6%
Computer Software
10.2%
Marketing and Advertising
4.4%
Consumer Services
3.2%
Telecommunications
3.1%
Other
62.5%
Most Helpful Reviews
Remote Utilities
Most Helpful Favorable Review
Verified User in Primary/Secondary Education
can work from anywhere
Most Helpful Critical Review
Verified User in Telecommunications
I've used it for few weeks and connectivity over different locations was often not good. It is a bad situation if you need to use it for your job! In addition it requires an installer for those who start connection and another for users who receive it....
TeamViewer
Most Helpful Favorable Review
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Most Helpful Critical Review
ANDREW S.
Verified User in Computer Software
I do not like the application at all, it is very cumbersome and difficult to use, it slows down the equipment and the remote control image freezes every time, regardless of whether the web connection of both is in perfect condition is very complicated and...
Verified User in Primary/Secondary Education
can work from anywhere
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Verified User in Telecommunications
I've used it for few weeks and connectivity over different locations was often not good. It is a bad situation if you need to use it for your job! In addition it requires an installer for those who start connection and another for users who receive it....
ANDREW S.
Verified User in Computer Software
I do not like the application at all, it is very cumbersome and difficult to use, it slows down the equipment and the remote control image freezes every time, regardless of whether the web connection of both is in perfect condition is very complicated and...
Discussions
What is Remote Utilities host used for?
2 comments
CS
Remote Utilities Host is primarily used for unattended access as it can run as a service and restart with Windows, allowing IT professionals or other users...Read more
How can I connect to multiple computers at same time?
1 comment
CS
Hi Rafael,
With Remote Utilities, you can connect to multiple computers simultaneously by opening multiple Full Control view tabs. Each tab represents a...Read more
What is remote control Utilities?
1 comment
CS
Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote...Read more
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
