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Compare ProProfs Survey Maker and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (51.2% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Contact Us
ProProfs Survey Maker
Star Rating
(45)4.3 out of 5
Market Segments
Mid-Market (51.2% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,033)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in survey distribution, with a score of 8.8 compared to ProProfs Survey Maker's impressive 9.6. Reviewers mention that the ease of sharing surveys across various platforms is a significant advantage for SurveyMonkey.
- Reviewers mention that ProProfs Survey Maker offers superior survey deployment features, scoring 7.5, which some users find limiting compared to SurveyMonkey's 9.1. Users say that the ability to deploy surveys seamlessly is crucial for their feedback collection processes.
- G2 users highlight that SurveyMonkey's survey builder is highly intuitive, scoring 9.0, while ProProfs Survey Maker's builder received a score of 8.9. Reviewers say that the drag-and-drop functionality in SurveyMonkey makes it easier to create complex surveys quickly.
- Users on G2 report that ProProfs Survey Maker shines in its template offerings, scoring 8.8, which is slightly better than SurveyMonkey's 8.6. Reviewers mention that the variety of customizable templates helps them save time and maintain brand consistency.
- Reviewers mention that SurveyMonkey's quality of support is rated at 8.6, while ProProfs Survey Maker slightly edges it out with a score of 8.7. Users say that responsive customer service is a key factor in their satisfaction with the software.
- Users report that both platforms have strong customization options, but SurveyMonkey's conditional logic feature scored 8.5, while ProProfs Survey Maker scored 8.3. Reviewers mention that the ability to tailor surveys based on user responses is essential for gathering relevant data.
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Pricing
Entry-Level Pricing
ProProfs Survey Maker
Free
Free
With One-Time Purchase
Best for startups looking to get started with online surveys.
- Unlimited Surveys
- Unlimited Administrators & Creators
- Unlimited Ready-to-Use Questions
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
ProProfs Survey Maker
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.0
29
9.0
20,251
Ease of Use
9.3
28
9.2
20,356
Ease of Setup
9.2
14
9.0
7,704
Ease of Admin
8.7
13
8.9
7,537
Quality of Support
8.7
27
8.6
14,341
Has the product been a good partner in doing business?
9.0
12
8.8
6,587
Product Direction (% positive)
6.3
25
7.7
19,811
Features by Category
Feedback Management
Not enough data
7.4
96
Not enough data
7.8
96
Not enough data
8.1
95
Feedback Analysis
Not enough data
7.9
92
Not enough data
7.8
92
Not enough data
7.3
90
Feedback Sources
Not enough data
8.1
93
Not enough data
8.9
93
Not enough data
7.6
90
Not enough data
7.5
90
Generative AI
Not enough data
7.2
85
Not enough data
7.3
38
Survey Management
9.0
10
9.0
1180
8.8
10
8.9
1218
8.9
9
8.5
1141
9.6
9
8.8
1183
Survey Customization
8.5
9
8.5
979
8.5
9
8.2
1011
8.9
9
8.1
913
9.0
7
8.1
738
Survey Insights
8.8
10
8.6
1133
8.8
7
8.0
775
8.8
10
8.6
1082
9.2
8
8.4
976
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.6
168
Not enough data
8.3
152
Not enough data
8.8
173
Not enough data
8.7
181
Additional Functionality
Not enough data
8.3
136
Not enough data
7.7
114
Not enough data
8.3
159
Not enough data
7.9
115
Not enough data
8.6
164
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.9
6
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Process Management
8.1
6
|
Verified
Not enough data
8.6
6
Not enough data
9.2
6
|
Verified
Not enough data
8.3
6
Not enough data
System Management
8.6
6
|
Verified
Not enough data
8.9
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.8
7
Not enough data
6.9
9
Not enough data
8.5
8
Not enough data
Platform Content
8.8
8
Not enough data
8.0
9
Not enough data
8.8
8
Not enough data
8.1
7
Not enough data
Platform Additional Functionality
8.3
8
Not enough data
8.8
8
Not enough data
7.9
8
Not enough data
8.8
8
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProProfs Survey Maker and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
ProProfs Survey Maker is categorized as Employee Engagement and Enterprise Feedback Management
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
ProProfs Survey Maker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
12.2%
Marketing and Advertising
7.3%
Automotive
7.3%
Retail
4.9%
Market Research
4.9%
Other
63.4%
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
ProProfs Survey Maker
Most Helpful Favorable Review
Syeda Fakiha A.
Verified User in Higher Education
The proprofs survey is easy and versatile tool to create different survey like Marketing products and also helpful to research questioniare survey. It is also helpful to me is ready-to-use templates would surely be one of the things I like the most.
Most Helpful Critical Review
Val C.
Verified User in Oil & Energy
What I dislike is customer service. They are quick to attend to you, but slow to fix issues and even after the issue is fixed, it may "pop up" again unexpectedly.
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Most Helpful Critical Review
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Syeda Fakiha A.
Verified User in Higher Education
The proprofs survey is easy and versatile tool to create different survey like Marketing products and also helpful to research questioniare survey. It is also helpful to me is ready-to-use templates would surely be one of the things I like the most.
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Val C.
Verified User in Oil & Energy
What I dislike is customer service. They are quick to attend to you, but slow to fix issues and even after the issue is fixed, it may "pop up" again unexpectedly.
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Discussions
When can we expect IOS and Android app to be available for Proprofs?
1 comment
KH
The term "Android" is a proper noun and does not require translation. It refers to a mobile operating system developed by Google.Read more
What is survey Survicate?
1 comment
DN
The string of text appears to be a sequence of numbers, which does not directly translate into English words or phrases. If this sequence represents...Read more
ProProfs Survey Maker has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
What is SurveyMonkey used for?
6 comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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