Compare PrestaShop and Shopify 
- Users report that Shopify excels in ease of use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, PrestaShop's ease of use score is lower at 7.7, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Shopify's customer support is rated at 8.4, highlighting its responsive and helpful service. On the other hand, PrestaShop's support score of 7.3 has been noted by users as less reliable, with some expressing frustration over response times.
- G2 users indicate that Shopify's reporting features are robust, scoring 8.3, which helps businesses track performance effectively. PrestaShop, while offering reporting capabilities, received a lower score of 7.6, with reviewers noting that its analytics tools could be more comprehensive.
- Users on G2 highlight Shopify's extensive payment processing options, scoring 9.0, which includes a variety of gateways and multi-currency support. In contrast, PrestaShop's payment processing features, while functional, scored lower at 8.3, with some users mentioning limitations in available integrations.
- Reviewers say that Shopify's product management tools, particularly its product visualization features, scored 8.6, making it easier for users to showcase their products effectively. PrestaShop's score of 8.0 in this area suggests it may not offer the same level of visual merchandising capabilities, according to user feedback.
- Users report that Shopify's mobile support is rated at 8.8, making it a strong choice for businesses focusing on mobile commerce. PrestaShop's mobile support score of 7.7 has been mentioned by users as an area needing improvement, particularly for those looking to optimize their mobile shopping experience.
Finding that magic combination between large feature sets and easy to use software is a rare event. PrestaShop manages to perfectly find that middle ground. Customizing the software via modules (bought or developed in-house) is easy and does not cause...
There are many bugs in the software and often you need to hire an expensive developer to solve the problem. The modules that you buy to do different things (eg: currency conversion, mailchimp sync, payment etc..) often conflict with each other, which causes...
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
Finding that magic combination between large feature sets and easy to use software is a rare event. PrestaShop manages to perfectly find that middle ground. Customizing the software via modules (bought or developed in-house) is easy and does not cause...
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
There are many bugs in the software and often you need to hire an expensive developer to solve the problem. The modules that you buy to do different things (eg: currency conversion, mailchimp sync, payment etc..) often conflict with each other, which causes...
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
