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Compare Pointerpro and SurveySparrow 
At a Glance
Market Segments
Small-Business (67.5% of reviews)
Small-Business (68.9% of reviews)
Entry-Level Pricing
$69.00 Per Month
$19.00
Pointerpro
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (67.5% of reviews)
Entry-Level Pricing
$69.00 Per Month
Browse all 4 pricing plansSurveySparrow
Star Rating
(2,015)4.4 out of 5
Market Segments
Small-Business (68.9% of reviews)
Entry-Level Pricing
$19.00
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pointerpro excels in "Quality of Support" with a score of 9.1, indicating that users find the support team responsive and helpful, while SurveySparrow, with a score of 8.8, is noted for good support but not as consistently praised.
- Reviewers mention that SurveySparrow's "Survey Builder" feature is highly intuitive, scoring 8.9, making it easier for users to create surveys quickly compared to Pointerpro's score of 8.2, which some users find less user-friendly.
- G2 users highlight Pointerpro's strong "Performance" score of 9.2, suggesting that the software runs smoothly and efficiently, while SurveySparrow, with a score of 8.7, has been reported to have occasional performance lags during peak usage times.
- Users on G2 appreciate Pointerpro's "Customization" capabilities, particularly in "Custom Fields" and "Conditional Logic," both scoring 8.5 and 8.6 respectively, allowing for tailored survey experiences, whereas SurveySparrow's customization options, while good, do not offer the same level of flexibility.
- Reviewers mention that SurveySparrow's "Templates" feature, scoring 8.5, provides a wide variety of pre-made templates that save time, while Pointerpro's score of 6.9 indicates fewer options, which some users find limiting.
- Users say that Pointerpro's "Analytics" capabilities, particularly in "Customer Satisfaction (CSAT) Score" with a score of 9.0, are robust, providing valuable insights, while SurveySparrow, with a score of 8.4, offers good analytics but lacks some of the depth found in Pointerpro's reporting features.
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Pricing
Entry-Level Pricing
Pointerpro
Professional
$69.00
Per Month
Interactive questionnaires with personalized outcomes and emails
- Unlimited questionnaires & questions
- Unlimited questionnaires & questions
- Removable Pointerpro Branding
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
Pointerpro
Free Trial is available
SurveySparrow
Free Trial is available
Ratings
Meets Requirements
8.7
127
8.7
1,368
Ease of Use
8.1
127
9.0
1,377
Ease of Setup
8.3
100
8.9
872
Ease of Admin
8.6
95
8.9
854
Quality of Support
9.1
123
8.8
1,185
Has the product been a good partner in doing business?
9.2
94
8.9
790
Product Direction (% positive)
8.8
123
8.4
1,219
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
46
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
47
Data
Not enough data
9.0
41
Not enough data
9.0
42
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Assessment delivery
8.5
53
Not enough data
8.6
51
Not enough data
7.2
44
Not enough data
Grading and reporting
8.3
46
Not enough data
7.0
43
Not enough data
7.6
53
Not enough data
8.3
52
Not enough data
Administration
8.9
48
Not enough data
8.4
51
Not enough data
Analytics
Not enough data
8.8
41
Not enough data
9.0
35
Not enough data
8.8
30
Not enough data
Feature Not Available
Customization
Not enough data
8.2
30
Not enough data
8.2
32
Not enough data
8.1
30
Not enough data
Feature Not Available
Generative AI
Not enough data
7.8
23
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.2
170
Not enough data
8.2
207
Not enough data
8.3
243
Feedback Analysis
Not enough data
8.1
57
Not enough data
8.2
182
Not enough data
8.4
176
Feedback Sources
Not enough data
8.5
192
Not enough data
9.1
284
Not enough data
8.0
44
Not enough data
8.4
178
Generative AI
Not enough data
7.5
48
Not enough data
Feature Not Available
Survey Management
8.2
37
8.9
602
8.3
36
8.8
610
6.9
35
8.5
555
8.0
35
8.7
561
Survey Customization
8.3
36
8.6
520
8.5
37
8.4
509
8.2
33
8.4
402
7.9
29
8.2
340
Survey Insights
7.9
36
8.4
539
6.8
27
8.2
312
8.2
34
8.6
471
8.4
33
8.5
397
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Additional Functionality
Not enough data
8.5
133
Not enough data
8.0
89
Not enough data
8.4
120
Not enough data
7.7
87
Not enough data
Feature Not Available
Performance reviews
8.1
9
Not enough data
7.1
8
Not enough data
Feedback
8.1
9
Not enough data
6.7
7
Not enough data
Data
6.9
9
Not enough data
6.9
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
168
Not enough data
8.7
216
Not enough data
8.5
137
Platform Content
Not enough data
8.9
184
Not enough data
8.9
233
Not enough data
Feature Not Available
Feature Not Available
8.4
135
Platform Additional Functionality
Not enough data
8.6
151
Not enough data
Feature Not Available
Feature Not Available
8.8
147
Not enough data
8.6
152
Platform
Not enough data
8.5
342
Not enough data
8.4
214
Not enough data
8.3
220
Not enough data
8.5
307
Not enough data
8.9
333
Not enough data
8.7
290
Not enough data
8.5
314
Not enough data
8.5
331
Categories
Categories
Shared Categories
Pointerpro and SurveySparrow are categorized as Employee Engagement, Survey, and Exit Interview Management
Unique Categories
Pointerpro is categorized as Assessment and 360 Feedback Software
SurveySparrow is categorized as Feedback Analytics, Experience Management, Online Form Builder, and Online Reputation Management
Reviews
Reviewers' Company Size
Pointerpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
10.4%
Professional Training & Coaching
9.1%
Marketing and Advertising
7.1%
Management Consulting
5.8%
Information Technology and Services
5.8%
Other
61.7%
Information Technology and Services
8.6%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.7%
Financial Services
3.5%
Other
67.4%
Most Helpful Reviews
Pointerpro
Most Helpful Favorable Review
Diane Wendy H.
Verified User in Consumer Services
The speed - lightning fast between questions. Nice look & feel. Flexibility.
Most Helpful Critical Review
Sania M.
Verified User in Internet
Some features feel limited without upgrading to a higher plan.
SurveySparrow
Most Helpful Favorable Review
Dennis G.
Verified User in Computer Networking
I'm excited to see the implications of this product in the field of organizational behaviour. I believe that it can be a powerful tool!
Most Helpful Critical Review
Verified User in Publishing
We actually couldn't implement their code and to get the survey working on our staging environments. We moved to another platform that was easier but had less options.
Diane Wendy H.
Verified User in Consumer Services
The speed - lightning fast between questions. Nice look & feel. Flexibility.
Dennis G.
Verified User in Computer Networking
I'm excited to see the implications of this product in the field of organizational behaviour. I believe that it can be a powerful tool!
Sania M.
Verified User in Internet
Some features feel limited without upgrading to a higher plan.
Verified User in Publishing
We actually couldn't implement their code and to get the survey working on our staging environments. We moved to another platform that was easier but had less options.
Alternatives
Discussions
how to het more survey
1 comment
S
List and login then verify and complete the survey.Read more
Pointerpro has no more discussions with answers
The best thing about using Survey Sparrow is its user-friendly interface and the ability to create engaging surveys that can be easily distributed across multiple platforms.
2 comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
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