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Compare Pointerpro and SurveyMonkey 
At a Glance
Market Segments
Small-Business (67.5% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
$69.00 Per Month
Contact Us
Pointerpro
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (67.5% of reviews)
Entry-Level Pricing
$69.00 Per Month
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,033)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its "Survey Builder" feature, scoring 9.0, which allows for a highly intuitive and user-friendly experience when creating surveys. In contrast, Pointerpro's "Survey Builder" received a lower score of 8.2, indicating that users may find it less straightforward.
- Reviewers mention that SurveyMonkey's "Templates" feature is rated at 8.6, providing a wide variety of pre-designed templates that simplify the survey creation process. Pointerpro, however, has a lower score of 6.9 for its templates, suggesting that users may have fewer options or less appealing designs available.
- G2 users highlight that SurveyMonkey's "Quality of Support" is rated at 8.6, indicating a strong support system for users. In contrast, Pointerpro shines in this area with a higher score of 9.1, suggesting that users may experience more responsive and helpful customer service.
- Users on G2 report that SurveyMonkey's "Customization" options, particularly in "Custom Fields" and "Conditional Logic," are rated at 8.8 and 8.5 respectively, allowing for tailored survey experiences. Pointerpro's scores in these areas are not as high, indicating potential limitations in customization capabilities.
- Reviewers mention that SurveyMonkey's "Survey Distribution" feature is rated at 8.8, making it easy to share surveys across various platforms. Pointerpro's score of 8.0 suggests that while it offers distribution options, it may not be as robust or user-friendly as SurveyMonkey's.
- Users say that SurveyMonkey's "Analytics Dashboard" is rated at 7.6, providing essential insights into survey results. Pointerpro's lower score of 7.9 indicates that while it offers analytics, users may find SurveyMonkey's dashboard more comprehensive and easier to navigate.
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Pricing
Entry-Level Pricing
Pointerpro
Professional
$69.00
Per Month
Interactive questionnaires with personalized outcomes and emails
- Unlimited questionnaires & questions
- Unlimited questionnaires & questions
- Removable Pointerpro Branding
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Pointerpro
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.7
127
9.0
20,251
Ease of Use
8.1
127
9.2
20,356
Ease of Setup
8.3
100
9.0
7,704
Ease of Admin
8.6
95
8.9
7,537
Quality of Support
9.1
123
8.6
14,341
Has the product been a good partner in doing business?
9.2
94
8.8
6,587
Product Direction (% positive)
8.8
123
7.7
19,811
Features by Category
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Assessment delivery
8.5
53
Not enough data
8.6
51
Not enough data
7.2
44
Not enough data
Grading and reporting
8.3
46
Not enough data
7.0
43
Not enough data
7.6
53
Not enough data
8.3
52
Not enough data
Administration
8.9
48
Not enough data
8.4
51
Not enough data
Feedback Management
Not enough data
7.4
96
Not enough data
7.8
96
Not enough data
8.1
95
Feedback Analysis
Not enough data
7.9
92
Not enough data
7.8
92
Not enough data
7.3
90
Feedback Sources
Not enough data
8.1
93
Not enough data
8.9
93
Not enough data
7.6
90
Not enough data
7.5
90
Generative AI
Not enough data
7.2
85
Not enough data
7.3
38
Survey Management
8.2
37
9.0
1180
8.3
36
8.9
1218
6.9
35
8.5
1141
8.0
35
8.8
1183
Survey Customization
8.3
36
8.5
979
8.5
37
8.2
1011
8.2
33
8.1
913
7.9
29
8.1
738
Survey Insights
7.9
36
8.6
1133
6.8
27
8.0
775
8.2
34
8.6
1082
8.4
33
8.4
976
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.6
168
Not enough data
8.3
152
Not enough data
8.8
173
Not enough data
8.7
181
Additional Functionality
Not enough data
8.3
136
Not enough data
7.7
114
Not enough data
8.3
159
Not enough data
7.9
115
Not enough data
8.6
164
Performance reviews
8.1
9
Not enough data
7.1
8
Not enough data
Feedback
8.1
9
Not enough data
6.7
7
Not enough data
Data
6.9
9
Not enough data
6.9
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pointerpro and SurveyMonkey are categorized as Survey
Unique Categories
Pointerpro is categorized as Employee Engagement, Assessment, 360 Feedback Software, and Exit Interview Management
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Pointerpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
10.4%
Professional Training & Coaching
9.1%
Marketing and Advertising
7.1%
Management Consulting
5.8%
Information Technology and Services
5.8%
Other
61.7%
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
Pointerpro
Most Helpful Favorable Review
Diane Wendy H.
Verified User in Consumer Services
The speed - lightning fast between questions. Nice look & feel. Flexibility.
Most Helpful Critical Review
Sania M.
Verified User in Internet
Some features feel limited without upgrading to a higher plan.
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Most Helpful Critical Review
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Diane Wendy H.
Verified User in Consumer Services
The speed - lightning fast between questions. Nice look & feel. Flexibility.
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Sania M.
Verified User in Internet
Some features feel limited without upgrading to a higher plan.
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Discussions
how to het more survey
1 comment
S
List and login then verify and complete the survey.Read more
Pointerpro has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
What is SurveyMonkey used for?
6 comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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