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Compare Pipedrive and Pipeline CRM 
At a Glance
Market Segments
Small-Business (71.3% of reviews)
Small-Business (66.8% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Starting at $25.00
Pipedrive
Star Rating
(2,541)4.3 out of 5
Market Segments
Small-Business (71.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 5 pricing plansPipeline CRM
Star Rating
(939)4.4 out of 5
Market Segments
Small-Business (66.8% of reviews)
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipeline CRM excels in Customer Support, with a score of 8.4 for Case Management, while Pipedrive lags behind at 7.9. Reviewers mention that Pipeline CRM's support portal is particularly helpful for resolving issues quickly.
- Reviewers mention that Pipeline CRM's Lead Management feature scores 8.6, slightly higher than Pipedrive's 8.5. Users say that Pipeline CRM provides more intuitive tools for tracking leads through the sales funnel.
- G2 users highlight Pipeline CRM's superior Customization options, scoring 8.3 for Custom Fields compared to Pipedrive's 7.9. Users report that this flexibility allows for better alignment with their specific business needs.
- Users on G2 note that Pipeline CRM's Performance and Reliability score of 8.9 outshines Pipedrive's 8.7. Reviewers mention that Pipeline CRM consistently delivers a stable experience, which is crucial for daily operations.
- Reviewers mention that Pipedrive's Sales Force Automation features, particularly Opportunity & Pipeline Management, score 8.8, slightly higher than Pipeline CRM's 8.7. Users say that Pipedrive offers a more visual approach to managing sales opportunities.
- Users report that Pipeline CRM's Integration capabilities, with a score of 9.3 for User, Role, and Access Management, provide a more seamless experience compared to Pipedrive's 7.4. Reviewers mention that this makes it easier to manage team access and permissions effectively.
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Pricing
Entry-Level Pricing
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Free Trial
Pipedrive
Free Trial is available
Pipeline CRM
Free Trial is available
Ratings
Meets Requirements
8.5
2,256
8.6
823
Ease of Use
8.9
2,288
8.9
826
Ease of Setup
8.7
1,323
8.8
378
Ease of Admin
8.6
904
8.9
374
Quality of Support
8.4
1,935
8.9
757
Has the product been a good partner in doing business?
8.7
875
9.1
366
Product Direction (% positive)
8.8
2,221
8.5
819
Features by Category
Sales Force Automation
8.5
1803
|
Verified
8.7
638
|
Verified
Feature Not Available
Feature Not Available
8.8
1840
|
Verified
8.7
629
|
Verified
8.6
1852
|
Verified
8.4
643
|
Verified
7.7
1422
|
Verified
7.7
387
|
Verified
8.3
909
|
Verified
8.1
451
|
Verified
7.7
1426
|
Verified
7.6
307
|
Verified
7.7
1382
7.7
341
|
Verified
7.8
1483
8.2
418
|
Verified
Marketing Automation
7.4
1313
|
Verified
7.5
362
|
Verified
7.5
1301
|
Verified
7.6
356
|
Verified
8.4
1630
|
Verified
8.6
489
|
Verified
7.5
1266
|
Verified
7.5
315
|
Verified
Customer Support
7.9
821
8.4
371
|
Verified
7.8
801
8.5
392
8.0
827
8.3
413
7.5
1294
8.3
323
|
Verified
7.7
780
8.3
323
|
Verified
Reporting & Analytics
8.0
1671
|
Verified
8.1
591
|
Verified
8.3
1758
|
Verified
8.3
629
|
Verified
7.9
1540
|
Verified
7.8
468
|
Verified
Mobile & Social
7.6
1249
|
Verified
7.5
270
|
Verified
7.4
1205
|
Verified
7.4
258
|
Verified
7.9
1410
|
Verified
7.6
410
|
Verified
Platform
8.2
1169
|
Verified
8.1
289
|
Verified
8.3
1153
8.1
272
|
Verified
8.4
1190
|
Verified
8.4
299
|
Verified
8.2
1009
|
Verified
8.2
75
7.3
902
|
Verified
7.6
57
7.8
1010
7.9
242
|
Verified
8.7
1157
|
Verified
8.9
300
|
Verified
7.8
971
8.1
129
|
Verified
Integration
8.1
1079
|
Verified
8.4
273
|
Verified
8.0
1015
|
Verified
7.8
184
|
Verified
7.9
950
|
Verified
7.2
163
|
Verified
Generative AI
Feature Not Available
8.5
11
Agentic AI - CRM
5.8
11
Not enough data
6.5
11
Not enough data
6.5
11
Not enough data
5.5
10
Not enough data
4.8
9
Not enough data
5.6
9
Not enough data
5.6
9
Not enough data
Email Marketing
8.1
181
Not enough data
8.1
182
Not enough data
7.6
177
Not enough data
8.1
179
Not enough data
8.2
181
Not enough data
8.1
178
Not enough data
7.7
176
Not enough data
8.2
176
Not enough data
7.6
170
Not enough data
Reporting & Analytics
7.5
167
Not enough data
8.1
178
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.2
174
Not enough data
7.9
173
Not enough data
8.0
171
Not enough data
8.2
172
Not enough data
7.3
167
Not enough data
7.5
164
Not enough data
Customization
8.4
63
Not enough data
7.8
59
Not enough data
7.4
58
Not enough data
7.8
63
Not enough data
Additional Functionality
8.3
60
Not enough data
6.8
58
Not enough data
8.1
65
Not enough data
7.1
58
Not enough data
7.7
60
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
6.9
325
8.0
5
7.4
332
9.3
5
Feature Not Available
9.0
5
7.1
328
9.3
5
Personalization
7.6
343
9.0
5
7.8
336
9.0
5
8.2
353
9.3
5
7.9
340
9.3
5
Administrative
7.7
336
9.3
5
7.7
331
9.3
5
7.5
321
9.7
5
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
199
Not enough data
8.2
200
Not enough data
8.0
193
Not enough data
Customizations
8.1
206
Not enough data
8.2
196
Not enough data
8.4
208
Not enough data
7.9
202
Not enough data
8.3
200
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.8
362
Not enough data
8.0
364
Not enough data
7.9
362
Not enough data
8.3
368
Not enough data
8.0
357
Not enough data
Predictive Analytics
7.7
359
Not enough data
7.8
360
Not enough data
7.3
342
Not enough data
7.8
353
Not enough data
Sales Management
8.7
372
Not enough data
7.6
350
Not enough data
8.3
358
Not enough data
8.7
371
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Pipeline CRM are categorized as CRM, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.9%
Marketing and Advertising
10.5%
Information Technology and Services
10.5%
Financial Services
4.2%
Real Estate
3.4%
Other
60.6%
Construction
9.6%
Marketing and Advertising
8.4%
Information Technology and Services
7.4%
Computer Software
4.5%
Internet
3.7%
Other
66.4%
Most Helpful Reviews
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Will S.
Verified User in Furniture
Extremely poor tech for the chatbot Very slow customer support - they work European Hours so if you in North America, South America or Asia/Pacific. Expect each query to take 24 hours. Just brutal. Just avoid.
Pipeline CRM
Most Helpful Favorable Review
Brandon P.
Verified User in Electrical/Electronic Manufacturing
I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...
Most Helpful Critical Review
Brian G.
Verified User in Insurance
Pipeline is consistently having connection issues with AWS. The mobile application is just broke, you can't access portions of your data from the mobile app. Tech support is non existent. Features like birthday tracking don't exist and custom features...
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Brandon P.
Verified User in Electrical/Electronic Manufacturing
I'd have to say the greatest advantage to this system was it's easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure on a thing or two and I was up and running in about a day. I also found it really nice to have...
Will S.
Verified User in Furniture
Extremely poor tech for the chatbot Very slow customer support - they work European Hours so if you in North America, South America or Asia/Pacific. Expect each query to take 24 hours. Just brutal. Just avoid.
Brian G.
Verified User in Insurance
Pipeline is consistently having connection issues with AWS. The mobile application is just broke, you can't access portions of your data from the mobile app. Tech support is non existent. Features like birthday tracking don't exist and custom features...
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
To move deals between stages with any email marketers, follow these steps: 1. Identify the current stage of the deal. 2. Determine the next stage you want to move the deal to. 3. Communicate with the email marketers involved to ensure they are aware of the change. 4. Update the deal's status in your CRM or tracking system to reflect the new stage. 5. Notify all relevant parties of the update. 6. Monitor the deal's progress in the new stage and make adjustments as necessary.
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
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