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- Pipedrive CRM for Sales for G Suite-vs-Zoho
Compare Pipedrive CRM for Sales for G Suite and Zoho CRM 
At a Glance
Market Segments
Small-Business (70.0% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
No pricing available
Free
Pipedrive CRM for Sales for G Suite
Star Rating
(41)4.3 out of 5
Market Segments
Small-Business (70.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Pipedrive CRM for Sales for G SuiteZoho CRM
Star Rating
(2,815)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free
Free Trial is available
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Pipedrive CRM for Sales for G Suite vs Zoho CRM
When assessing the two solutions, reviewers found Pipedrive CRM for Sales for G Suite easier to use, set up, and administer. Reviewers also preferred doing business with Pipedrive CRM for Sales for G Suite overall.
- Reviewers felt that Zoho CRM meets the needs of their business better than Pipedrive CRM for Sales for G Suite.
- When comparing quality of ongoing product support, reviewers felt that Pipedrive CRM for Sales for G Suite is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoho CRM over Pipedrive CRM for Sales for G Suite.
Pricing
Entry-Level Pricing
Pipedrive CRM for Sales for G Suite
No pricing availableZoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Pipedrive CRM for Sales for G Suite
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
8.2
38
8.4
2,396
Ease of Use
8.8
38
8.3
2,407
Ease of Setup
8.9
14
7.9
1,135
Ease of Admin
8.2
12
8.0
1,005
Quality of Support
9.0
31
7.6
2,195
Has the product been a good partner in doing business?
9.2
10
8.0
982
Product Direction (% positive)
7.9
38
8.0
2,329
Features by Category
Sales Force Automation
Not enough data
8.5
1551
|
Verified
Not enough data
8.3
810
|
Verified
Not enough data
8.2
1475
|
Verified
Not enough data
8.1
1559
|
Verified
Not enough data
7.8
1125
|
Verified
Not enough data
8.3
607
|
Verified
Not enough data
7.9
1155
|
Verified
Not enough data
7.9
1141
|
Verified
Not enough data
8.2
1254
|
Verified
Marketing Automation
Not enough data
8.0
1277
|
Verified
Not enough data
7.9
1240
|
Verified
Not enough data
8.3
1452
|
Verified
Not enough data
7.9
1069
|
Verified
Customer Support
Not enough data
8.0
1139
|
Verified
Not enough data
7.8
1142
|
Verified
Not enough data
7.9
1177
|
Verified
Not enough data
7.7
1013
|
Verified
Not enough data
8.0
1055
|
Verified
Reporting & Analytics
Not enough data
8.1
1435
|
Verified
Not enough data
8.2
1492
|
Verified
Not enough data
8.0
993
|
Verified
Mobile & Social
Not enough data
8.0
1024
|
Verified
Not enough data
8.0
1036
|
Verified
Not enough data
8.0
1140
|
Verified
Platform
Not enough data
8.1
790
|
Verified
Not enough data
8.1
765
|
Verified
Not enough data
8.4
795
|
Verified
Not enough data
8.1
588
|
Verified
Not enough data
7.7
490
|
Verified
Not enough data
8.0
662
|
Verified
Not enough data
8.3
780
|
Verified
Not enough data
8.0
608
|
Verified
Integration
Not enough data
8.3
600
|
Verified
Not enough data
8.0
582
|
Verified
Not enough data
7.9
551
|
Verified
Generative AI
Not enough data
8.2
127
Agentic AI - CRM
Not enough data
7.6
11
Not enough data
7.7
11
Not enough data
7.7
11
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.7
11
Not enough data
7.6
11
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
50
Not enough data
8.3
46
Not enough data
8.4
51
Pricing
Not enough data
8.1
52
Not enough data
7.7
47
Not enough data
8.1
46
Not enough data
8.3
49
Not enough data
8.6
49
Not enough data
8.5
47
Quoting
Not enough data
8.3
49
Not enough data
8.2
43
Not enough data
8.1
44
Not enough data
8.1
46
Not enough data
8.4
43
Admin
Not enough data
8.2
74
Not enough data
7.5
69
Not enough data
8.1
72
Not enough data
8.2
69
Channels
Not enough data
8.1
48
Not enough data
7.7
44
Not enough data
8.1
41
Platform
Not enough data
8.3
74
Not enough data
8.0
70
Not enough data
7.8
64
Not enough data
8.4
75
Not enough data
8.3
77
Not enough data
8.3
6
Generative AI - cpq
Not enough data
6.7
6
Not enough data
6.7
6
Not enough data
6.9
6
Competition
Not enough data
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.9
17
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Platform
Not enough data
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.8
57
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.8
62
|
Verified
Employee Features
Not enough data
8.9
65
|
Verified
Not enough data
8.8
67
|
Verified
Not enough data
8.9
67
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
69
Not enough data
8.8
70
Not enough data
8.8
70
Not enough data
8.9
70
Organization
Not enough data
8.6
71
Not enough data
8.4
70
Not enough data
8.6
70
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
72
Sales Analysis
Not enough data
8.4
66
Not enough data
8.5
70
Generative AI
Not enough data
8.3
24
Not enough data
8.1
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
140
Not enough data
8.8
137
Not enough data
8.2
127
Not enough data
8.2
122
Not enough data
8.9
135
Not enough data
8.8
135
Not enough data
8.5
129
Repeatability and Reportability
Not enough data
8.4
127
Not enough data
8.5
131
Not enough data
8.5
124
Not enough data
8.2
119
Not enough data
7.9
103
AI and Automation
Not enough data
8.3
128
Not enough data
8.5
127
Not enough data
8.3
122
Not enough data
8.2
115
Not enough data
7.8
109
Generative AI
Not enough data
7.6
51
Agentic AI - Sales Engagement
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
7.6
7
Not enough data
7.9
7
Customer Requirements
Not enough data
8.3
42
Not enough data
8.3
41
Not enough data
8.3
43
Contracts
Not enough data
8.3
41
Not enough data
8.2
38
Not enough data
8.3
41
Revenue
Not enough data
8.5
42
Not enough data
8.5
41
Not enough data
8.5
38
Platform Basics
Not enough data
8.4
89
Not enough data
8.5
84
Not enough data
8.5
88
Not enough data
8.4
80
Not enough data
8.7
47
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Content
Not enough data
8.9
71
Not enough data
8.6
68
Not enough data
8.5
68
Not enough data
8.6
69
Not enough data
8.6
67
Collaboration
Not enough data
8.7
68
Not enough data
8.5
70
Not enough data
9.0
72
Not enough data
8.9
75
Not enough data
8.6
69
Not enough data
8.6
67
Lead Monitoring
Not enough data
9.1
20
Not enough data
8.7
20
Not enough data
8.6
20
Agentic AI - Lead Capture
Not enough data
5.7
7
Not enough data
5.7
7
Data Capture
Not enough data
8.4
20
Not enough data
8.8
20
Not enough data
8.3
20
Not enough data
8.5
20
Analytics
Not enough data
9.4
20
Not enough data
9.1
20
Customization
Not enough data
8.8
20
Not enough data
8.6
20
Not enough data
8.6
20
Not enough data
8.6
20
Agentic AI - Lead Scoring
Not enough data
5.0
5
Not enough data
5.3
6
Not enough data
5.3
5
Not enough data
5.3
5
Attribution
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.2
14
Discovery
Not enough data
8.7
14
Not enough data
8.3
14
Not enough data
8.5
14
Management
Not enough data
8.2
14
Not enough data
8.3
14
Platform
Not enough data
8.3
14
Not enough data
8.5
14
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.2
137
|
Verified
Not enough data
8.3
144
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.4
145
|
Verified
Personalization
Not enough data
8.5
161
|
Verified
Not enough data
8.6
162
|
Verified
Not enough data
8.6
168
|
Verified
Not enough data
8.4
155
|
Verified
Administrative
Not enough data
8.4
153
|
Verified
Not enough data
8.5
157
|
Verified
Not enough data
8.3
145
Agentic AI - Email Tracking
Not enough data
7.6
7
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
7.4
7
Analytics
Not enough data
8.4
117
Not enough data
8.4
123
Not enough data
8.4
124
Customizations
Not enough data
8.7
129
Not enough data
8.7
126
Not enough data
8.7
126
Not enough data
8.6
122
Not enough data
8.5
127
Generative AI
Not enough data
7.9
39
Agentic AI - Sales Analytics
Not enough data
6.7
6
Not enough data
6.7
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.7
6
Data Sourcing
Not enough data
8.2
119
Not enough data
8.4
123
Not enough data
8.2
117
Not enough data
8.5
128
Not enough data
8.5
120
Predictive Analytics
Not enough data
8.5
120
Not enough data
8.3
113
Not enough data
8.0
100
Not enough data
8.1
106
Sales Management
Not enough data
8.4
126
Not enough data
8.2
105
Not enough data
8.4
119
Not enough data
8.7
126
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipedrive CRM for Sales for G Suite and Zoho CRM share no categories
Unique Categories
Pipedrive CRM for Sales for G Suite is categorized as Google Workspace for Sales
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Capture, Lead Scoring, and Sales Enablement
Reviews
Reviewers' Company Size
Pipedrive CRM for Sales for G Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.5%
Marketing and Advertising
15.0%
Information Technology and Services
12.5%
Telecommunications
5.0%
Real Estate
5.0%
Other
40.0%
Information Technology and Services
16.6%
Computer Software
10.0%
Marketing and Advertising
9.0%
Financial Services
3.6%
Real Estate
3.6%
Other
57.2%
Most Helpful Reviews
Pipedrive CRM for Sales for G Suite
Most Helpful Favorable Review
Saad A.
Verified User in Marketing and Advertising
Ease of use, design, integrations with other applications like mixmax.
Most Helpful Critical Review
Verified User in Computer Software
Missing some of the added marketing and automation functions of more involved sales CRMs
Zoho CRM
Most Helpful Favorable Review
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Most Helpful Critical Review
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Saad A.
Verified User in Marketing and Advertising
Ease of use, design, integrations with other applications like mixmax.
Danealle M.
Verified User in Insurance
1. Ease of importing contacts from Outlook. 2. Leaving a client appointment and typing in my notes and follow up tasks while I'm in my car. Ideas and meeting takeaways are freshest in my mind immediately after appointment. 3. MS Outlook plugin. Since...
Verified User in Computer Software
Missing some of the added marketing and automation functions of more involved sales CRMs
Verified User in Real Estate
Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...
Alternatives
Discussions
Can Pipedrive be used as a CRM?
2 comments
FM
Yes it Can! Matter of fact, pipedrive is user friendly with insights and tracking tools being easy to use and understand. I would recommend it to anyone...Read more
Pipedrive CRM for Sales for G Suite has no more discussions with answers
What have you found better than ZOHO
5 comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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