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Compare PayU and Razorpay

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At a Glance
PayU
PayU
Star Rating
(21)3.0 out of 5
Market Segments
Small-Business (81.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about PayU
Razorpay
Razorpay
Star Rating
(102)4.2 out of 5
Market Segments
Small-Business (61.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Razorpay
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that PayU's ease of setup is significantly lower at 4.8 compared to Razorpay's impressive 8.9, indicating that Razorpay provides a more user-friendly onboarding experience.
  • Reviewers mention that Razorpay excels in payment options, particularly with features like recurring billing (8.3) and split payments (8.2), while PayU falls short with scores of 6.3 and 4.0 respectively.
  • G2 users highlight Razorpay's superior quality of support, scoring 7.8, compared to PayU's 6.1, suggesting that Razorpay is more responsive and helpful in resolving issues.
  • Users on G2 emphasize Razorpay's robust security features, particularly in PCI compliance (8.6) and fraud protection tools (8.9), while PayU's scores of 5.0 and 6.9 indicate a need for improvement in these critical areas.
  • Reviewers say that Razorpay's reporting and analytics capabilities are much stronger, with a score of 8.9, compared to PayU's 6.9, making it easier for businesses to track performance and make informed decisions.
  • Users report that Razorpay's API and integrations are more advanced, scoring 8.7, while PayU's score of 7.6 suggests that it may not offer the same level of flexibility for developers and businesses looking to customize their payment solutions.
Featured Products
Pricing
Entry-Level Pricing
PayU
No pricing available
Razorpay
No pricing available
Free Trial
PayU
No trial information available
Razorpay
No trial information available
Ratings
Meets Requirements
6.7
15
8.8
75
Ease of Use
7.6
16
9.0
78
Ease of Setup
4.8
7
8.9
34
Ease of Admin
4.2
6
8.8
31
Quality of Support
6.1
14
7.8
74
Has the product been a good partner in doing business?
3.6
6
8.1
30
Product Direction (% positive)
6.1
15
8.5
72
Features by Category
8.1
12
8.5
71
Payment Options
5.6
8
7.7
51
6.3
9
8.3
52
7.7
11
8.8
57
8.9
11
8.8
59
5.8
6
8.4
40
4.0
5
8.2
44
7.8
9
8.8
55
Not enough data
7.8
43
8.7
5
8.7
56
Administration
6.9
9
8.9
59
6.9
9
8.7
60
6.7
9
8.3
59
6.7
7
8.3
56
6.3
9
8.2
58
Not enough data
8.3
48
Not enough data
8.3
48
Not enough data
8.3
44
Security
5.0
5
8.6
29
6.9
9
8.9
49
6.2
7
8.7
49
7.2
10
8.9
57
Not enough data
8.5
42
Development
6.3
9
8.5
56
7.6
9
8.7
55
7.1
8
8.7
47
7.2
10
8.8
53
Platform
7.2
10
8.8
55
5.8
8
8.6
45
6.2
7
8.6
41
7.6
7
8.7
51
6.9
6
8.7
41
6.4
6
8.3
43
Not enough data
8.7
46
Not enough data
8.6
47
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
7
Not enough data
Payment Processing
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
6.0
5
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
48
Not enough data
8.3
48
Not enough data
8.3
44
Payment Options
Not enough data
7.8
43
8.7
5
8.7
56
Security
Not enough data
8.5
42
Platform
Not enough data
8.7
46
Not enough data
8.6
47
Categories
Categories
Shared Categories
PayU
PayU
Razorpay
Razorpay
PayU and Razorpay are categorized as Payment Gateways
Unique Categories
PayU
PayU is categorized as Payment Processing
Razorpay
Razorpay has no unique categories
Reviews
Reviewers' Company Size
PayU
PayU
Small-Business(50 or fewer emp.)
81.0%
Mid-Market(51-1000 emp.)
14.3%
Enterprise(> 1000 emp.)
4.8%
Razorpay
Razorpay
Small-Business(50 or fewer emp.)
61.1%
Mid-Market(51-1000 emp.)
33.7%
Enterprise(> 1000 emp.)
5.3%
Reviewers' Industry
PayU
PayU
Retail
9.5%
Information Technology and Services
9.5%
Computer Software
9.5%
Manufacturing
4.8%
Sports
4.8%
Other
61.9%
Razorpay
Razorpay
Computer Software
12.6%
Information Technology and Services
11.6%
Education Management
7.4%
Marketing and Advertising
6.3%
Apparel & Fashion
5.3%
Other
56.8%
Most Helpful Reviews
PayU
PayU
Most Helpful Favorable Review
RR
rajiv r.
Verified User in Health, Wellness and Fitness

The no-code solutions provided by PayU are a game-changer. I can accept payments without needing a dedicated website or app, which is perfect for my evolving business needs. Moreover, the array of additional products adds immense value. PayU Connect...

Most Helpful Critical Review
Barani D.
BD
Barani D.
Verified User in Entertainment

I waited like 6 months for them to review my account for activation. The process was confusing and the wait time was like a lot.

Razorpay
Razorpay
Most Helpful Favorable Review
Verified User
G
Verified User in Information Technology and Services

Razorpay is very much inclined towards their clients, and provide very less market rate for transactions also they provide very frequent response on complaints and issues.

Most Helpful Critical Review
Varun G.
VG
Varun G.
Verified User in Apparel & Fashion

I have now been using the tool for more than 1.5 years and what I have found out time and again is that their support system is really slow and most of the time not useful. Especially, technical support has not been able to resolve a single ticket that I...

Alternatives
PayU
PayU Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
Paytm Business
Paytm Business
Add Paytm Business
Stripe Payments
Stripe Payments
Add Stripe Payments
Adyen Payments
Adyen Payments
Add Adyen Payments
Razorpay
Razorpay Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
Paytm Business
Paytm Business
Add Paytm Business
Stripe Connect
Stripe Connect
Add Stripe Connect
Payoneer
Payoneer
Add Payoneer
Discussions
PayU
PayU Discussions
Payouts
2 comments
CS
The text appears to be providing a customer care phone number for PayU.Read more
What is PayU used for?
1 comment
Anirudh S.
AS
Payu is a payment gateway for collecting payments on your website or app. Read more
Monty the Mongoose crying
PayU has no more discussions with answers
Razorpay
Razorpay Discussions
How does razor pay work?
2 comments
Ayushi A.
AA
Razorpay is a payment gateway that businesses integrate into their platforms. Customers choose from various payment options during checkout, and Razorpay...Read more
Does Razorpay meets the international cyber security standards?
1 comment
Aaryn K.
AK
The text appears to be a repetition of a customer care number for Razorpay, which is a payment gateway service. The number is 09121700785.Read more
Monty the Mongoose crying
Razorpay has no more discussions with answers