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Compare PayPal Payments and Zoho Checkout 
At a Glance
Market Segments
Small-Business (62.6% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
PayPal Payments
Star Rating
(2,203)4.4 out of 5
Market Segments
Small-Business (62.6% of reviews)
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansZoho Checkout
Star Rating
(17)4.5 out of 5
Market Segments
Small-Business (56.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Zoho CheckoutSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PayPal excels in "Instant Payment" processing with a score of 9.0, making it a preferred choice for businesses that require immediate transaction confirmations. In contrast, Zoho Checkout, while still strong, has a slightly lower score of 8.9 in this area.
- Reviewers mention that PayPal's "Accepted Credit Cards and Debit Cards" feature scores an impressive 9.2, indicating a wide range of payment options for customers. Zoho Checkout, however, scores 8.6, which may limit some users' payment flexibility.
- G2 users highlight that Zoho Checkout shines in "Dispute Resolution" with a score of 9.3, suggesting a more robust process for handling payment disputes compared to PayPal's score of 7.8, which some users find lacking.
- Users on G2 report that PayPal's "Quality of Support" is rated at 8.3, which some find adequate, but they express a desire for more responsive customer service. In contrast, Zoho Checkout's support is rated lower at 7.4, indicating potential challenges in getting timely assistance.
- Reviewers mention that Zoho Checkout offers superior "E-commerce Integration" with a score of 9.2, making it a better fit for businesses heavily reliant on online sales. PayPal, while still effective, scores 9.0 in this area, showing a slight edge for Zoho in seamless integration.
- Users say that PayPal's "Processing Fees" score of 6.5 is a common pain point, with many finding it less favorable compared to Zoho Checkout, which does not have a specified fee structure, potentially making it more appealing for cost-conscious businesses.
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Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Zoho Checkout
No pricing availableFree Trial
PayPal Payments
No trial information availableZoho Checkout
No trial information availableRatings
Meets Requirements
8.9
1,875
9.0
12
Ease of Use
9.0
1,896
8.5
12
Ease of Setup
8.6
363
8.9
6
Ease of Admin
8.3
298
9.5
7
Quality of Support
8.3
1,759
7.6
12
Has the product been a good partner in doing business?
8.0
295
9.0
7
Product Direction (% positive)
8.2
1,853
9.0
12
Features by Category
Payment Options
Feature Not Available
8.0
5
Feature Not Available
8.6
7
9.0
1500
8.9
6
9.2
1527
8.6
7
8.4
1111
Not enough data
8.4
1035
Not enough data
Feature Not Available
8.3
5
8.8
349
Not enough data
8.9
381
Not enough data
Administration
Feature Not Available
9.0
7
Feature Not Available
8.8
7
8.5
1426
8.3
7
8.5
1289
8.3
7
Feature Not Available
9.3
5
8.5
303
Not enough data
8.2
294
Not enough data
8.3
287
Not enough data
Security
8.6
574
Not enough data
Feature Not Available
8.9
6
8.6
1100
8.3
5
8.8
1271
8.6
6
8.5
303
Not enough data
Development
8.3
1220
8.6
7
Feature Not Available
8.3
7
8.4
1039
8.7
5
8.7
1135
9.2
6
Platform
8.9
1390
9.2
6
8.9
1275
9.3
5
8.8
1251
9.7
5
8.7
1012
8.9
6
8.6
1011
8.3
5
Feature Not Available
Not enough data
8.4
300
Not enough data
8.7
317
Not enough data
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
8.9
170
Not enough data
Administration - Installment Payment and Buy Now Pay Later (BNPL)
8.9
149
Not enough data
8.9
143
Not enough data
8.7
149
Not enough data
8.5
138
Not enough data
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
8.8
150
Not enough data
8.8
150
Not enough data
8.8
136
Not enough data
8.8
140
Not enough data
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
9.3
51
Not enough data
9.3
49
Not enough data
9.4
49
Not enough data
9.2
49
Not enough data
Administration
8.9
50
Not enough data
8.8
50
Not enough data
7.0
50
Not enough data
8.4
47
Not enough data
8.5
303
Not enough data
8.2
294
Not enough data
8.3
287
Not enough data
Payment Options
8.8
349
Not enough data
8.9
381
Not enough data
Security
8.5
303
Not enough data
Platform
8.4
300
Not enough data
8.7
317
Not enough data
Architecture
8.0
10
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
Processing
8.2
11
Not enough data
8.5
11
Not enough data
8.0
11
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
Risk & Compliance
8.0
10
Not enough data
8.0
11
Not enough data
8.3
11
Not enough data
Analytics
8.2
11
Not enough data
8.3
11
Not enough data
7.7
11
Not enough data
Agentic AI - Payments Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PayPal Payments and Zoho Checkout are categorized as Payment Gateways
Unique Categories
PayPal Payments is categorized as Payments Orchestration, SAP Store, Payment Processing, and Installment Payment and Buy Now Pay Later (BNPL)
Zoho Checkout has no unique categories
Reviews
Reviewers' Company Size
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Checkout
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.6%
Information Technology and Services
6.4%
Computer Software
6.1%
Retail
5.8%
Internet
4.2%
Other
70.9%
Education Management
12.5%
Real Estate
6.3%
Photography
6.3%
Non-Profit Organization Management
6.3%
Mechanical or Industrial Engineering
6.3%
Other
62.5%
Most Helpful Reviews
PayPal Payments
Most Helpful Favorable Review
Raviraj R.
Verified User in Information Technology and Services
The very idea of transferring money via email excites me, as you don't need to remember the 16 digit account number or debit/credit card number or any other account details for Money Transfer. The seamless way in which it integrates is quite appreciable.
Most Helpful Critical Review
Igor A.
Verified User in Architecture & Planning
When I tried to withdraw my money to my bank account, they first told me that the security system is blocking my transaction and suggested to try in 72 hours after I have tried in 72 hours, it was the same, then I write a message to support asking about...
Zoho Checkout
Most Helpful Favorable Review
Verified User in Legal Services
I like how simple it is to set it up with a product to make a payment page.
Most Helpful Critical Review
Raviraj R.
Verified User in Information Technology and Services
The very idea of transferring money via email excites me, as you don't need to remember the 16 digit account number or debit/credit card number or any other account details for Money Transfer. The seamless way in which it integrates is quite appreciable.
Verified User in Legal Services
I like how simple it is to set it up with a product to make a payment page.
Igor A.
Verified User in Architecture & Planning
When I tried to withdraw my money to my bank account, they first told me that the security system is blocking my transaction and suggested to try in 72 hours after I have tried in 72 hours, it was the same, then I write a message to support asking about...
Discussions
Allow visa gift card
8 comments
AH
I used to know about Visa card and virtual master card on paypal 2 years ago...Possibly good and also accept payments on main and data endRead more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 comments
LK
It is possible to get money back, if they Took it from you. Check here:
https://aupdamages.com
Select your country and get Information on how to...Read more
To add money to PayPal, log in to your account, go to the 'Wallet' section, and select 'Add money.' Follow the instructions to transfer funds from your linked bank account.
5 comments
RZ
You must log in to your bank account and link it to PayPal after verifying it through stripe opt a OTP.Read more
Zoho Checkout has no discussions with answers
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