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Compare PayPal Payments and Razorpay 
At a Glance
Market Segments
Small-Business (62.8% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
PayPal Payments
Star Rating
(2,214)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansRazorpay
Star Rating
(102)4.2 out of 5
Market Segments
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RazorpaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PayPal excels in "Instant Payment" processing with a score of 9.0, while Razorpay's score of 8.8 indicates it may not be as fast, which is crucial for businesses needing immediate transaction confirmations.
- Reviewers mention that PayPal's "Accepted Credit Cards and Debit Cards" feature scores 9.2, suggesting a broader acceptance of payment methods compared to Razorpay's score of 8.8, which could limit customer payment options.
- G2 users highlight that Razorpay's "Dispute Resolution" feature scores 8.2, outperforming PayPal's score of 7.8, indicating that Razorpay may provide a more effective process for handling payment disputes.
- Users on G2 say that Razorpay's "User, Role, and Access Management" feature scores 8.7, slightly higher than PayPal's 8.6, suggesting that Razorpay offers better tools for managing user permissions and roles within the platform.
- Reviewers mention that PayPal's "Quality of Support" score of 8.3 is higher than Razorpay's 7.8, indicating that users may find PayPal's customer service more reliable and responsive when issues arise.
- Users report that Razorpay's "E-commerce Integration" feature scores 8.8, slightly higher than PayPal's 8.7, suggesting that Razorpay may offer a more seamless experience for online retailers looking to integrate payment solutions into their platforms.
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Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Razorpay
No pricing availableFree Trial
PayPal Payments
No trial information availableRazorpay
No trial information availableRatings
Meets Requirements
8.9
1,886
8.8
75
Ease of Use
9.0
1,907
9.0
78
Ease of Setup
8.6
374
8.9
34
Ease of Admin
8.3
298
8.8
31
Quality of Support
8.3
1,770
7.8
74
Has the product been a good partner in doing business?
8.0
295
8.1
30
Product Direction (% positive)
8.2
1,863
8.5
72
Features by Category
Payment Options
Feature Not Available
7.7
51
Feature Not Available
8.3
52
9.0
1506
8.8
57
9.2
1533
8.8
59
8.4
1117
8.4
40
8.4
1041
8.2
44
Feature Not Available
8.8
55
8.8
359
7.8
43
8.9
391
8.7
56
Administration
Feature Not Available
8.9
59
Feature Not Available
8.7
60
8.5
1432
8.3
59
8.5
1295
8.3
56
Feature Not Available
8.2
58
8.5
312
8.3
48
8.3
304
8.3
48
8.3
296
8.3
44
Security
8.6
580
8.6
29
Feature Not Available
8.9
49
8.6
1106
8.7
49
8.8
1277
8.9
57
8.5
312
8.5
42
Development
8.3
1226
8.5
56
Feature Not Available
8.7
55
8.4
1045
8.7
47
8.7
1141
8.8
53
Platform
8.9
1396
8.8
55
8.9
1281
8.6
45
8.9
1257
8.6
41
8.7
1018
8.7
51
8.6
1016
8.7
41
Feature Not Available
8.3
43
8.4
309
8.7
46
8.7
326
8.6
47
Agentic AI - Payment Gateways
9.8
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
8.9
170
Not enough data
Administration - Installment Payment and Buy Now Pay Later (BNPL)
8.9
149
Not enough data
8.9
143
Not enough data
8.7
149
Not enough data
8.5
138
Not enough data
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
8.8
150
Not enough data
8.8
150
Not enough data
8.8
136
Not enough data
8.8
140
Not enough data
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
9.4
59
Not enough data
9.3
57
Not enough data
9.4
57
Not enough data
9.2
57
Not enough data
Administration
8.9
58
Not enough data
8.9
58
Not enough data
7.4
58
Not enough data
8.5
55
Not enough data
8.5
312
8.3
48
8.3
304
8.3
48
8.3
296
8.3
44
Payment Options
8.8
359
7.8
43
8.9
391
8.7
56
Security
8.5
312
8.5
42
Platform
8.4
309
8.7
46
8.7
326
8.6
47
Architecture
7.9
11
Not enough data
8.2
12
Not enough data
8.5
12
Not enough data
Processing
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
8.5
12
Not enough data
8.5
12
Not enough data
Risk & Compliance
7.6
11
Not enough data
8.1
12
Not enough data
8.5
12
Not enough data
Analytics
8.1
12
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
Agentic AI - Payments Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PayPal Payments and Razorpay are categorized as Payment Gateways
Unique Categories
PayPal Payments is categorized as Payments Orchestration, SAP Store, Payment Processing, and Installment Payment and Buy Now Pay Later (BNPL)
Razorpay has no unique categories
Reviews
Reviewers' Company Size
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Razorpay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.5%
Information Technology and Services
6.4%
Computer Software
6.1%
Retail
5.8%
Internet
4.1%
Other
71.0%
Computer Software
12.6%
Information Technology and Services
11.6%
Education Management
7.4%
Marketing and Advertising
6.3%
Apparel & Fashion
5.3%
Other
56.8%
Most Helpful Reviews
PayPal Payments
Most Helpful Favorable Review
Raviraj R.
Verified User in Information Technology and Services
The very idea of transferring money via email excites me, as you don't need to remember the 16 digit account number or debit/credit card number or any other account details for Money Transfer. The seamless way in which it integrates is quite appreciable.
Most Helpful Critical Review
Igor A.
Verified User in Architecture & Planning
When I tried to withdraw my money to my bank account, they first told me that the security system is blocking my transaction and suggested to try in 72 hours after I have tried in 72 hours, it was the same, then I write a message to support asking about...
Razorpay
Most Helpful Favorable Review
Verified User in Information Technology and Services
Razorpay is very much inclined towards their clients, and provide very less market rate for transactions also they provide very frequent response on complaints and issues.
Most Helpful Critical Review
Varun G.
Verified User in Apparel & Fashion
I have now been using the tool for more than 1.5 years and what I have found out time and again is that their support system is really slow and most of the time not useful. Especially, technical support has not been able to resolve a single ticket that I...
Raviraj R.
Verified User in Information Technology and Services
The very idea of transferring money via email excites me, as you don't need to remember the 16 digit account number or debit/credit card number or any other account details for Money Transfer. The seamless way in which it integrates is quite appreciable.
Verified User in Information Technology and Services
Razorpay is very much inclined towards their clients, and provide very less market rate for transactions also they provide very frequent response on complaints and issues.
Igor A.
Verified User in Architecture & Planning
When I tried to withdraw my money to my bank account, they first told me that the security system is blocking my transaction and suggested to try in 72 hours after I have tried in 72 hours, it was the same, then I write a message to support asking about...
Varun G.
Verified User in Apparel & Fashion
I have now been using the tool for more than 1.5 years and what I have found out time and again is that their support system is really slow and most of the time not useful. Especially, technical support has not been able to resolve a single ticket that I...
Discussions
Allow visa gift card
8 comments
AH
I used to know about Visa card and virtual master card on paypal 2 years ago...Possibly good and also accept payments on main and data endRead more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 comments
LK
It is possible to get money back, if they Took it from you. Check here:
https://aupdamages.com
Select your country and get Information on how to...Read more
To add money to PayPal, log in to your account, go to the 'Wallet' section, and select 'Add money.' Follow the instructions to transfer funds from your linked bank account.
5 comments
RZ
You must log in to your bank account and link it to PayPal after verifying it through stripe opt a OTP.Read more
How does razor pay work?
2 comments
AA
Razorpay is a payment gateway that businesses integrate into their platforms. Customers choose from various payment options during checkout, and Razorpay...Read more
Does Razorpay meets the international cyber security standards?
1 comment
AK
The text appears to be a repetition of a customer care number for Razorpay, which is a payment gateway service. The number is 09121700785.Read more
Razorpay has no more discussions with answers
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