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Compare Paychex and Paylocity 
At a Glance
Market Segments
Small-Business (75.6% of reviews)
Mid-Market (71.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,595)4.2 out of 5
Market Segments
Small-Business (75.6% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexPaylocity
Star Rating
(2,819)4.4 out of 5
Market Segments
Mid-Market (71.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PaylocitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paylocity excels in its "Employee Self Service" features, particularly the "Web Portal" which received a score of 9.0, making it highly user-friendly for employees to access their information. In contrast, Paychex's "Web Portal" scored 8.7, indicating a slightly less intuitive experience.
- Reviewers mention that Paylocity's "Expense Reports" feature, especially the "Ease of Creating Expense Reports" with a score of 8.7, is significantly better than Paychex's score of 8.6, highlighting a more streamlined process for users.
- G2 users indicate that Paylocity's "Time, Attendance, and PTO" management scored 8.4, which is superior to Paychex's 7.9, suggesting that Paylocity offers more robust tools for tracking employee time and attendance.
- Users on G2 report that Paylocity's "Compliance" support scored 8.3, while Paychex's scored 8.4, showing that Paychex has a slight edge in compliance features, which is crucial for businesses needing to adhere to regulations.
- Reviewers say that Paylocity's "Mobile Benefits Access" feature scored 8.2, which is slightly better than Paychex's 8.1, indicating that Paylocity provides a more accessible mobile experience for managing benefits.
- Users report that Paylocity's "Payroll Entry" feature scored an impressive 9.1, compared to Paychex's 8.8, suggesting that Paylocity offers a more efficient and user-friendly payroll processing experience.
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Pricing
Entry-Level Pricing
Paylocity
No pricing availableFree Trial
Paychex
No trial information availablePaylocity
Free Trial is available
Ratings
Meets Requirements
8.7
1,280
8.9
2,332
Ease of Use
8.5
1,339
8.7
2,351
Ease of Setup
8.3
954
8.0
1,795
Ease of Admin
8.6
937
8.6
1,907
Quality of Support
8.4
1,235
8.5
2,237
Has the product been a good partner in doing business?
8.5
937
8.8
1,913
Product Direction (% positive)
7.5
1,255
8.7
2,252
Features by Category
Core HR
8.1
112
8.3
805
7.8
105
8.4
888
7.8
51
7.3
420
8.1
75
7.9
552
8.4
112
8.3
759
7.7
113
8.0
691
Generative AI
4.3
5
6.1
139
Platform
7.6
298
7.9
1211
7.6
152
7.8
828
Feature Not Available
7.4
647
8.3
386
8.4
1262
8.5
395
8.6
1178
8.0
279
8.5
1148
8.3
387
8.3
1264
8.5
409
8.7
1262
Expense Reports
8.6
37
|
Verified
8.7
182
|
Verified
8.3
30
|
Verified
7.9
82
|
Verified
Feature Not Available
8.1
142
|
Verified
8.4
23
|
Verified
8.6
153
|
Verified
8.8
35
|
Verified
8.9
177
|
Verified
Feature Not Available
Feature Not Available
7.5
17
|
Verified
7.5
67
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
6.6
53
Feature Not Available
6.2
47
Feature Not Available
6.4
46
7.7
14
|
Verified
7.1
63
Client Invoicing
Feature Not Available
7.8
447
|
Verified
Feature Not Available
Feature Not Available
8.4
70
|
Verified
6.9
269
Mobile
7.8
23
|
Verified
8.7
139
|
Verified
7.7
19
|
Verified
8.2
76
Feature Not Available
Feature Not Available
Platform
Feature Not Available
8.0
83
|
Verified
7.8
22
|
Verified
7.8
94
|
Verified
Administration
8.6
24
|
Verified
8.0
71
Administration
8.1
130
|
Verified
8.3
766
|
Verified
8.0
132
|
Verified
8.2
786
|
Verified
8.1
136
|
Verified
8.2
764
|
Verified
8.0
126
|
Verified
8.3
688
|
Verified
8.3
193
|
Verified
8.6
1006
|
Verified
Platform
8.3
211
|
Verified
8.5
1041
|
Verified
7.8
94
|
Verified
8.0
657
|
Verified
7.4
30
7.7
462
|
Verified
8.2
203
|
Verified
8.8
985
|
Verified
8.1
144
|
Verified
8.5
896
|
Verified
7.7
71
|
Verified
6.6
238
Employee Self Service
8.7
829
|
Verified
9.0
1615
|
Verified
8.1
524
|
Verified
8.3
1062
|
Verified
8.4
508
|
Verified
8.6
1413
|
Verified
Administration
8.7
833
|
Verified
9.1
1631
|
Verified
8.0
539
|
Verified
8.3
1523
|
Verified
9.4
907
|
Verified
9.4
1674
|
Verified
8.6
385
|
Verified
8.2
761
|
Verified
9.0
758
|
Verified
9.1
1561
|
Verified
8.8
543
|
Verified
8.8
1370
|
Verified
8.6
435
|
Verified
8.9
1344
|
Verified
9.2
760
|
Verified
9.2
1457
|
Verified
9.2
810
|
Verified
9.2
1479
|
Verified
Taxes
9.2
858
|
Verified
9.1
1560
|
Verified
9.1
814
|
Verified
9.0
1515
|
Verified
9.1
807
|
Verified
9.1
1463
|
Verified
Integration
7.9
244
|
Verified
8.2
894
|
Verified
7.8
285
|
Verified
8.6
1084
|
Verified
7.7
288
|
Verified
8.1
849
|
Verified
7.7
249
|
Verified
8.3
869
|
Verified
Platform
8.6
842
|
Verified
8.6
1566
|
Verified
8.7
819
|
Verified
8.7
1553
|
Verified
8.8
853
|
Verified
8.9
1549
|
Verified
8.7
706
|
Verified
8.9
1434
|
Verified
Benefits Administration Platform Features
8.3
225
8.5
629
8.0
189
7.8
321
7.1
106
8.0
530
8.3
165
8.5
595
8.6
182
8.4
479
8.3
217
9.0
684
8.5
203
8.6
586
8.0
146
8.2
509
Benefits Administration Platform Features
8.3
225
8.5
629
8.0
189
7.8
321
7.1
106
8.0
530
8.3
165
8.5
595
8.6
182
8.4
479
8.3
217
9.0
684
8.5
203
8.6
586
8.3
217
8.6
577
8.0
146
8.2
509
7.7
98
8.1
437
6.1
15
6.8
137
7.1
19
Feature Not Available
Generative AI
6.8
10
Feature Not Available
6.7
10
Feature Not Available
6.8
10
Feature Not Available
Platform
7.6
298
7.9
1211
7.6
152
7.8
828
Feature Not Available
7.4
647
8.3
386
8.4
1262
8.5
395
8.6
1178
8.0
279
8.5
1148
8.3
387
8.3
1264
8.5
409
8.7
1262
Compliance
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Not enough data
Platform
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
Support
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
Automation
7.6
22
Not enough data
Logistics
8.1
27
Not enough data
7.8
24
Not enough data
7.1
20
Not enough data
Management
6.8
16
Not enough data
7.5
17
Not enough data
7.8
23
Not enough data
8.1
26
Not enough data
8.3
26
Not enough data
8.5
27
Not enough data
7.9
24
Not enough data
Monitoring
8.1
21
Not enough data
7.8
23
Not enough data
7.6
22
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.9
46
7.7
505
7.6
22
|
Verified
Not enough data
Platform
7.6
298
7.9
1211
7.6
152
7.8
828
Feature Not Available
7.4
647
8.3
386
8.4
1262
8.5
395
8.6
1178
8.0
279
8.5
1148
8.3
387
8.3
1264
8.5
409
8.7
1262
Background Check Administration
8.0
19
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
Background Check Data
8.6
6
Not enough data
7.5
6
Not enough data
8.3
8
Not enough data
Background Check Additional Functionality
7.4
7
Not enough data
8.3
6
Not enough data
7.0
5
Not enough data
Performance reviews
5.3
6
7.3
237
6.9
8
7.5
291
5.2
7
7.9
296
Goals
6.0
7
7.7
274
5.8
6
7.4
232
Feedback
6.5
8
7.6
267
|
Verified
6.4
7
7.5
266
|
Verified
6.4
7
7.3
229
5.8
6
8.0
263
Data
6.4
7
8.3
323
|
Verified
6.5
8
8.1
309
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
7.9
8
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.4
9
Not enough data
Cleaning
8.0
10
Not enough data
8.5
9
Not enough data
9.1
9
Not enough data
Generative AI
8.8
7
Not enough data
8.6
7
Not enough data
7.1
7
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
7.4
63
Not enough data
7.6
63
People Analytics - Employee Experience Software
Not enough data
7.6
62
Not enough data
7.7
61
Advanced Features - Employee Experience Software
Not enough data
7.3
60
Not enough data
7.2
63
Not enough data
7.1
60
Employee Improvement - Employee Experience Software
Not enough data
7.8
65
Not enough data
7.6
64
Not enough data
7.3
62
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.6
196
Not enough data
8.4
437
Not enough data
8.0
375
Not enough data
8.0
378
Not enough data
8.2
401
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management
Not enough data
8.5
452
Not enough data
8.1
418
Not enough data
8.6
456
Not enough data
7.8
226
Not enough data
8.6
446
Not enough data
8.1
237
Not enough data
7.9
346
Not enough data
7.6
151
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
298
7.9
1211
7.6
152
7.8
828
Feature Not Available
7.4
647
8.3
386
8.4
1262
8.5
395
8.6
1178
8.0
279
8.5
1148
8.3
387
8.3
1264
8.5
409
8.7
1262
Platform - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
8.0
101
7.9
499
8.4
109
8.4
735
8.4
91
8.6
760
7.6
44
7.6
418
7.2
43
7.7
382
7.1
43
7.7
385
Platform Additional Functionality
8.5
126
8.9
935
7.7
48
6.8
236
8.0
58
8.2
608
7.9
80
8.6
799
8.0
98
8.6
828
Platform Data
7.9
53
Feature Not Available
8.0
75
8.5
718
7.8
60
8.4
519
Platform
7.6
298
7.9
1211
7.6
152
7.8
828
Feature Not Available
7.4
647
8.3
386
8.4
1262
8.5
395
8.6
1178
8.0
279
8.5
1148
8.3
387
8.3
1264
8.5
409
8.7
1262
Recruiting and Onboarding
6.9
46
7.7
505
8.4
114
8.8
869
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
8.1
129
Not enough data
7.8
119
Not enough data
8.1
125
Not enough data
7.9
112
Course Delivery
Not enough data
7.8
123
Not enough data
8.7
149
Not enough data
8.4
154
Not enough data
8.1
143
Course Management
Not enough data
7.2
93
Not enough data
7.8
121
Not enough data
7.6
106
Not enough data
7.8
114
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
7.7
97
Not enough data
Feature Not Available
Interface
Not enough data
Feature Not Available
Not enough data
6.8
84
Training & eLearning
Not enough data
8.0
118
Not enough data
8.1
127
Not enough data
8.1
125
Not enough data
7.8
107
Not enough data
8.0
126
Not enough data
7.9
133
Not enough data
7.9
139
Generative AI
Not enough data
6.0
37
Not enough data
6.1
36
Not enough data
6.4
37
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.4
212
8.9
1116
8.5
127
8.3
675
8.5
90
8.0
514
Client Invoicing
Feature Not Available
7.8
447
|
Verified
Feature Not Available
Feature Not Available
8.4
70
|
Verified
6.9
269
Mobile Time Tracking
8.4
145
8.7
786
Administration
8.1
130
|
Verified
8.3
766
|
Verified
8.0
132
|
Verified
8.2
786
|
Verified
8.1
136
|
Verified
8.2
764
|
Verified
8.0
126
|
Verified
8.3
688
|
Verified
8.3
193
|
Verified
8.6
1006
|
Verified
Platform
8.3
211
|
Verified
8.5
1041
|
Verified
7.8
94
|
Verified
8.0
657
|
Verified
7.4
30
7.7
462
|
Verified
8.2
203
|
Verified
8.8
985
|
Verified
8.1
144
|
Verified
8.5
896
|
Verified
7.7
71
|
Verified
6.6
238
Platform
7.6
298
7.9
1211
7.6
152
7.8
828
Feature Not Available
7.4
647
8.3
386
8.4
1262
8.5
395
8.6
1178
8.0
279
8.5
1148
8.3
387
8.3
1264
8.5
409
8.7
1262
Platform
7.6
298
7.9
1211
7.6
152
7.8
828
Feature Not Available
7.4
647
8.3
386
8.4
1262
8.5
395
8.6
1178
8.0
279
8.5
1148
8.3
387
8.3
1264
8.5
409
8.7
1262
Workforce Management Platform Features
8.8
30
7.5
143
8.3
26
7.5
149
8.7
67
8.5
206
8.5
66
8.2
208
8.5
28
7.9
154
Feature Not Available
7.5
134
8.9
40
8.3
189
9.1
58
8.6
208
7.8
26
7.3
138
8.5
37
8.1
169
Platform
7.6
298
7.9
1211
7.6
152
7.8
828
Feature Not Available
7.4
647
8.3
386
8.4
1262
8.5
395
8.6
1178
8.0
279
8.5
1148
8.3
387
8.3
1264
8.5
409
8.7
1262
Categories
Categories
Shared Categories
Paychex and Paylocity are categorized as Onboarding, Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, Core HR, Workforce Management, Payroll, Performance Management, and HCM Software
Unique Categories
Paychex is categorized as PEO Providers, HR Analytics, Candidate Relationship Management, Background Check, and Time & Attendance
Paylocity is categorized as Employee Experience and Applicant Tracking Systems (ATS)
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paylocity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.1%
Construction
6.3%
Hospital & Health Care
4.7%
Real Estate
4.0%
Accounting
3.8%
Other
74.1%
Non-Profit Organization Management
8.1%
Hospital & Health Care
6.9%
Information Technology and Services
3.1%
Automotive
2.9%
Construction
2.9%
Other
76.1%
Most Helpful Reviews
Paychex
Most Helpful Favorable Review
Jeff L.
Verified User in Utilities
We have been very happy with the level of service and expertise of the Paychex staff. The web site is easy to navigate and submit payroll information. Keeps things simple.
Most Helpful Critical Review
Verified User in Internet
I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...
Paylocity
Most Helpful Favorable Review
Meredith M.
Verified User in Marketing and Advertising
Paylocity is by far the best payroll platform I have used. They have excellent customer service that are skilled in various areas to help you truly customize your platform and how you use it. They are extremely knowledgeable in compliance and payroll...
Most Helpful Critical Review
Verified User in Human Resources
I do not like that there is no communication between the WebPay, Paylocity Enterprise Time & Expense, BSwift and Pereless. So many different companies with so many different support teams but noone knows anything about the other systems that they sold us in...
Jeff L.
Verified User in Utilities
We have been very happy with the level of service and expertise of the Paychex staff. The web site is easy to navigate and submit payroll information. Keeps things simple.
Meredith M.
Verified User in Marketing and Advertising
Paylocity is by far the best payroll platform I have used. They have excellent customer service that are skilled in various areas to help you truly customize your platform and how you use it. They are extremely knowledgeable in compliance and payroll...
Verified User in Internet
I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...
Verified User in Human Resources
I do not like that there is no communication between the WebPay, Paylocity Enterprise Time & Expense, BSwift and Pereless. So many different companies with so many different support teams but noone knows anything about the other systems that they sold us in...
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Can I use paylocity at home?
26 comments
CD
Yes! Paylocity is simple and easy to use from anywhere with an internet connection. I was able to run about 5 payrolls from home WITH support from our...Read more
Is paylocity a HRIS system?
6 comments
KE
On 16th May I opened a Divvy account. On 20 May, my account was suspended.
I didn't do any action or transaction from my account during these 4 days. I...Read more
I need to be able to streamline onboarding processes
3 comments
SK
Get with Paylocity regarding the Onboarding Module. We have been using it for about 2 years and have incorporated our background checks, OIG checks,...Read more
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