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Compare Paessler PRTG and Zabbix 
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Mid-Market (52.1% of reviews)
Entry-Level Pricing
$1,750 About 50 devices /perpetual license
Free With One-Time Purchase
Paessler PRTG
Star Rating
(128)4.6 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Entry-Level Pricing
$1,750 About 50 devices /perpetual license
Browse all 6 pricing plansZabbix
Star Rating
(195)4.4 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zabbix excels in Performance Monitoring with a score of 9.2, while PRTG follows closely with 9.3. Reviewers mention that Zabbix's ability to monitor diverse systems is particularly strong, making it a preferred choice for complex environments.
- Reviewers mention that PRTG shines in Alerting with a score of 9.5 compared to Zabbix's 8.9. Users on G2 appreciate PRTG's customizable alerting features, which allow for more tailored notifications based on specific metrics.
- G2 users highlight that Zabbix's Ease of Use is rated at 7.3, which some find challenging, whereas PRTG's score of 8.6 indicates a more user-friendly interface. Reviewers say that PRTG's intuitive dashboard simplifies monitoring tasks significantly.
- Users report that PRTG's Data Visualization capabilities are superior, scoring 9.2 compared to Zabbix's 8.3. Reviewers mention that PRTG's visualizations are more dynamic and easier to interpret, enhancing the overall user experience.
- Reviewers mention that Zabbix's Logging functionality, rated at 8.6, is robust but can be complex to configure, while PRTG's logging features, rated at 9.3, are noted for their simplicity and effectiveness in tracking performance over time.
- Users on G2 report that PRTG's Real-Time Monitoring is rated at 9.2, which is highly praised for its responsiveness, while Zabbix's score of 8.8 indicates room for improvement. Reviewers say that PRTG's real-time capabilities provide immediate insights that are crucial for proactive management.
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Pricing
Entry-Level Pricing
Paessler PRTG
PRTG 500
$1,750
About 50 devices /perpetual license
Perpetual license -Monitor up to 50 devices or more with 500 sensors, based on an average of 10 sensors per device.
Zabbix
Free & open source Zabbix
Free
With One-Time Purchase
Zabbix can monitor anything - networks, cloud, websites, IoT, and more.
Any time and anywhere. Zabbix is free and open source. Download it and start using it.
- Free and open source, easy scalable.
Free Trial
Paessler PRTG
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
9.2
113
8.7
164
Ease of Use
8.8
113
7.3
164
Ease of Setup
8.5
95
7.4
96
Ease of Admin
8.6
90
7.9
95
Quality of Support
8.5
101
7.9
119
Has the product been a good partner in doing business?
8.7
83
8.1
74
Product Direction (% positive)
9.0
107
8.4
162
Features by Category
Functionality
9.5
23
8.6
21
9.6
24
9.0
21
8.7
23
8.4
20
8.6
23
8.1
21
8.3
23
8.3
21
8.5
23
8.3
21
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
60
9.2
44
9.1
60
9.2
45
7.6
58
6.8
38
9.1
57
8.9
42
Monitoring - Network Monitoring
8.5
28
Not enough data
8.0
29
Not enough data
8.7
29
Not enough data
Management
8.9
56
8.8
43
8.7
57
8.5
44
7.8
55
7.8
40
Analytics - Network Monitoring
7.1
28
Not enough data
6.9
28
Not enough data
Security - Network Monitoring
7.9
28
Not enough data
7.2
27
Not enough data
6.5
28
Not enough data
Network Performance - Network Monitoring
7.0
28
Not enough data
6.4
28
Not enough data
AI Automation - Network Monitoring
4.8
27
Not enough data
4.5
27
Not enough data
4.9
27
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.7
23
9.3
30
7.8
21
8.7
26
7.5
20
9.0
27
8.9
22
9.2
30
Not enough data
Not enough data
Administration
8.5
23
8.9
28
7.1
20
9.0
28
6.5
21
9.2
26
Not enough data
Not enough data
Analysis
8.3
23
9.0
29
8.5
23
8.8
30
6.7
20
8.1
23
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
46
8.2
31
9.1
46
8.8
31
8.8
45
8.2
30
Monitoring and Management
8.3
44
9.0
28
7.9
42
8.0
28
8.2
42
8.3
29
9.1
45
8.8
30
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
47
8.8
40
9.2
47
8.8
41
8.8
46
8.5
40
Monitoring and Management
8.8
45
8.8
40
7.7
42
8.0
36
8.3
44
8.4
36
9.4
47
8.8
41
9.0
40
8.9
25
8.4
39
8.6
23
Cloud environment support
8.1
33
8.3
22
8.0
35
8.6
20
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
30
9.2
14
8.4
30
9.2
15
8.2
31
8.7
14
5.4
27
9.0
5
Management
8.2
31
9.2
15
8.8
31
8.6
16
8.5
29
8.9
15
8.9
31
9.4
16
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.1
16
8.6
12
8.5
16
9.0
13
9.2
16
9.0
13
6.3
16
8.8
7
9.1
17
9.0
14
Response
9.1
17
8.9
14
8.8
17
8.8
14
8.2
16
8.2
11
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.5
18
Feature Not Available
8.1
18
8.8
11
Functionality
8.3
18
8.5
12
8.7
18
8.2
11
8.1
18
Feature Not Available
8.1
19
8.5
13
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paessler PRTG and Zabbix are categorized as Server Monitoring, Hardware Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), Network Monitoring, Enterprise Monitoring, and Observability Software
Unique Categories
Paessler PRTG has no unique categories
Zabbix has no unique categories
Reviews
Reviewers' Company Size
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zabbix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.6%
Telecommunications
8.0%
Computer & Network Security
5.6%
Higher Education
4.0%
Computer Software
4.0%
Other
60.8%
Information Technology and Services
30.2%
Telecommunications
16.7%
Computer Software
12.5%
Computer & Network Security
5.7%
Internet
4.2%
Other
30.7%
Most Helpful Reviews
Paessler PRTG
Most Helpful Favorable Review
Haley R.
Verified User in Construction
Upgrading the software is extremely easy. There is no need to do any command line it is all downloaded and installed locally with the PRTG upgrade wizard. You get a good amount of probes for a great price which really sold us above Solar Winds
Most Helpful Critical Review
Verified User in Management Consulting
Kind of difficult to figure out how to silence alarms and getting into the details of specific objects
Zabbix
Most Helpful Favorable Review
Juan Fernando V.
Verified User in Information Technology and Services
What I like about Zabbix that it is aimed at providing information infrastructure that monitors and services or processes, when you know that IT resources have and the information from these, you have time where they can best develop strategies and the...
Most Helpful Critical Review
Verified User in Computer Software
Difficult to setup. The install and setup process required strong technical skills.
Haley R.
Verified User in Construction
Upgrading the software is extremely easy. There is no need to do any command line it is all downloaded and installed locally with the PRTG upgrade wizard. You get a good amount of probes for a great price which really sold us above Solar Winds
Juan Fernando V.
Verified User in Information Technology and Services
What I like about Zabbix that it is aimed at providing information infrastructure that monitors and services or processes, when you know that IT resources have and the information from these, you have time where they can best develop strategies and the...
Verified User in Management Consulting
Kind of difficult to figure out how to silence alarms and getting into the details of specific objects
Verified User in Computer Software
Difficult to setup. The install and setup process required strong technical skills.
Discussions
Paessler FAQ
1 comment
GR
The link provided is a URL to the FAQ (Frequently Asked Questions) section of the Paessler website, which is a company known for its network monitoring...Read more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
Has a way zabbix to work without agents?
2 comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
What is Zabbix used for?
2 comments
RP
Overall infrastructure monitoring with lots of additional features like alerting, prediction monitoring.Read more
What can you monitor with Zabbix?
1 comment
LS
Every windows and linux device. You have to install an agent on all the devices you want to monitorRead more
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