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Compare OpenPhone and RingEX 
At a Glance
Market Segments
Small-Business (91.7% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
$30.00 1 User Per Month
OpenPhone
Star Rating
(2,732)4.7 out of 5
Market Segments
Small-Business (91.7% of reviews)
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansRingEX
Star Rating
(1,140)4.1 out of 5
Market Segments
Small-Business (57.1% of reviews)
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenPhone excels in ease of use, scoring 9.5 compared to RingEX's 8.6. Reviewers mention that OpenPhone's intuitive interface and streamlined features make it easy for small businesses to adopt without extensive training.
- Reviewers mention that RingEX shines in its PBX systems and VoIP softphone capabilities, scoring 9.6, while OpenPhone scores 8.1. Users appreciate RingEX's robust call management features, which allow for seamless handling of high call volumes.
- G2 users highlight OpenPhone's superior quality of support, with a score of 9.3 versus RingEX's 7.9. Reviewers say that OpenPhone's customer service is responsive and helpful, making it easier for businesses to resolve issues quickly.
- Users on G2 report that RingEX offers better integrations, scoring 9.5 compared to OpenPhone's 8.6. Reviewers mention that RingEX's ability to connect with various third-party applications enhances workflow efficiency for small businesses.
- Reviewers mention that OpenPhone is more affordable, with an entry-level price of $15.00 compared to RingEX's $30.00. Users say this pricing structure makes OpenPhone a more attractive option for startups and small businesses looking to manage costs.
- Users report that both products have strong call management features, but RingEX edges out with a score of 9.6 against OpenPhone's 9.2. Reviewers appreciate RingEX's advanced call routing and tracking capabilities, which are essential for businesses with complex communication needs.
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Pricing
Entry-Level Pricing
OpenPhone
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
OpenPhone
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.2
2,254
8.8
954
Ease of Use
9.5
2,292
8.6
968
Ease of Setup
9.3
1,580
8.1
561
Ease of Admin
9.5
1,009
8.3
494
Quality of Support
9.2
2,126
7.9
859
Has the product been a good partner in doing business?
9.5
998
8.2
485
Product Direction (% positive)
9.3
2,158
7.8
938
Features by Category
Documents
Not enough data
7.8
140
Not enough data
7.5
134
Not enough data
8.2
141
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
Not enough data
9.1
155
Not enough data
9.2
153
Not enough data
8.9
141
Not enough data
9.2
144
Not enough data
9.0
148
Not enough data
9.1
148
Host Tools
Not enough data
8.5
71
Not enough data
8.8
76
Not enough data
9.1
86
Attendee Tools
Not enough data
8.8
80
Not enough data
9.0
80
Not enough data
8.2
63
Post-Event Tools
Not enough data
8.5
60
Not enough data
8.4
62
Integrations
Not enough data
8.1
54
Not enough data
8.4
61
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
9.2
240
Not enough data
9.1
130
Not enough data
8.7
104
Not enough data
8.9
127
Not enough data
9.1
110
Meeting Coordination
Not enough data
8.8
230
Not enough data
9.1
222
Not enough data
9.0
211
Not enough data
9.1
133
Software Type
Not enough data
9.0
227
Not enough data
9.0
129
Not enough data
9.2
145
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.2
188
Not enough data
9.1
219
Not enough data
8.7
205
Not enough data
9.0
214
Not enough data
8.7
204
Not enough data
8.5
196
Not enough data
8.7
204
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
205
Not enough data
8.6
199
Call Center Infrastructure (CCI)
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
9.0
7
Administrative
Not enough data
8.8
208
Not enough data
8.6
206
Basic Communication - Cloud PBX
Not enough data
8.9
49
Not enough data
8.9
48
Not enough data
9.0
48
Not enough data
8.2
46
Not enough data
9.1
48
Not enough data
8.8
47
Advanced Features - Cloud PBX
Not enough data
8.7
44
Not enough data
8.5
46
Not enough data
8.5
46
Not enough data
9.0
47
Platform Basics - VoIP Providers
8.2
102
8.5
26
9.1
114
9.0
26
8.4
105
8.3
24
8.3
105
8.4
24
7.7
99
8.3
22
7.6
97
8.1
22
Basic Communication
9.4
1416
9.0
418
|
Verified
Feature Not Available
8.3
322
|
Verified
9.4
1317
8.7
348
|
Verified
Feature Not Available
8.2
294
|
Verified
Feature Not Available
8.6
357
|
Verified
8.8
925
9.0
365
|
Verified
Agentic AI - VoIP Providers
7.4
9
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
7.6
9
Not enough data
Access
Feature Not Available
8.3
315
|
Verified
Feature Not Available
8.4
329
|
Verified
9.1
1064
8.6
356
Advanced Features
7.8
668
8.3
373
8.2
874
8.4
336
|
Verified
9.5
1282
9.0
390
|
Verified
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.2
9
Not enough data
7.2
9
Not enough data
Calling
9.2
865
|
Verified
Not enough data
8.5
741
|
Verified
Not enough data
9.3
856
|
Verified
Not enough data
9.1
593
Not enough data
Not enough data
Not enough data
Contacts
9.1
901
|
Verified
Not enough data
8.9
782
|
Verified
Not enough data
8.7
765
|
Verified
Not enough data
Insights
9.0
802
|
Verified
Not enough data
8.4
742
Not enough data
8.8
841
|
Verified
Not enough data
7.9
710
|
Verified
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
47
|
Verified
Not enough data
8.6
49
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
52
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.6
50
|
Verified
Not enough data
8.1
47
Categories
Categories
Shared Categories
OpenPhone and RingEX are categorized as VoIP Providers
Unique Categories
OpenPhone is categorized as Outbound Call Tracking and Google Workspace Communication Tools
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
OpenPhone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
8.3%
Construction
5.4%
Consumer Services
5.2%
Marketing and Advertising
5.1%
Computer Software
5.1%
Other
70.9%
Computer Software
10.6%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Marketing and Advertising
4.6%
Other
69.9%
Most Helpful Reviews
OpenPhone
Most Helpful Favorable Review
Rahul B.
Verified User in Information Technology and Services
We switched to OpenPhone from another provider. The porting process was smooth. The team management web interface is super slick. So do OpenPhones native mobile apps. But above all, what we like most is the Slack integration. Our usage is very light,...
Most Helpful Critical Review
Verified User in Computer Software
I don't like this company AT ALL! Beware, they don't seem to be based in US. Support is very poor.
RingEX
Most Helpful Favorable Review
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Most Helpful Critical Review
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Rahul B.
Verified User in Information Technology and Services
We switched to OpenPhone from another provider. The porting process was smooth. The team management web interface is super slick. So do OpenPhones native mobile apps. But above all, what we like most is the Slack integration. Our usage is very light,...
Seth J.
Verified User in Pharmaceuticals
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
Verified User in Computer Software
I don't like this company AT ALL! Beware, they don't seem to be based in US. Support is very poor.
Verified User in Computer Software
It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to...
Discussions
Is open phone legit?
26 comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
Is open phone free?
11 comments
JR
No translation is needed as "NO" is already understood in English.Read more
What is like Google Voice?
4 comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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