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- Navan (Formerly TripActions)
- SAP Concur
- Navan (Formerly TripActions)-vs-SAP Concur
Compare Navan (Formerly TripActions) and SAP Concur 
At a Glance
Market Segments
Mid-Market (61.7% of reviews)
Enterprise (55.7% of reviews)
Entry-Level Pricing
Free
$9/report average price*
Navan (Formerly TripActions)
Star Rating
(8,495)4.7 out of 5
Market Segments
Mid-Market (61.7% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSAP Concur
Star Rating
(6,193)4.0 out of 5
Market Segments
Enterprise (55.7% of reviews)
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Concur excels in Expense Automation with a score of 8.8, making it easier for employees to manage their expenses efficiently. In contrast, Navan shines with a higher score of 9.3, particularly noted for its seamless integration with various travel booking platforms, which enhances the overall user experience.
- Reviewers mention that SAP Concur's Bank/Credit Card Integration is rated at 8.6, which is effective but can be cumbersome at times. On the other hand, Navan's integration is rated at 9.5, with users highlighting its ability to automatically categorize expenses, making the process much smoother.
- G2 users indicate that SAP Concur's Digital Receipt Management feature scores 8.5, which is functional but lacks some advanced capabilities. In contrast, Navan's feature is rated at 9.5, with reviewers praising its intuitive interface that allows for easy receipt uploads and management.
- Users on G2 report that SAP Concur's Employee Reimbursement process is rated at 8.8, which is reliable but can be slow. Navan, however, boasts a score of 9.6, with reviewers mentioning that reimbursements are processed quickly and efficiently, enhancing employee satisfaction.
- Reviewers say that SAP Concur's Ease of Setup is rated at 7.8, which some users find challenging. In contrast, Navan's setup is rated at 9.5, with many users highlighting its user-friendly onboarding process that simplifies initial configurations.
- Users report that SAP Concur's Quality of Support is rated at 8.0, which is decent but can be slow to respond. Navan, however, has a higher score of 9.4, with reviewers mentioning that their support team is responsive and helpful, providing timely assistance when needed.
Featured Products
Sponsored
BILL Spend & Expense (Formerly Divvy)
(1727)
Expense Management
Visit Website
Pricing
Entry-Level Pricing
Navan (Formerly TripActions)
Navan Business
Free
For companies up to 200 employees
- Global travel inventory and exclusive rates
- Unlimited policy and approval workflows
- Direct accounting integrations
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Navan (Formerly TripActions)
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
9.4
6,929
8.7
5,429
Ease of Use
9.5
6,999
8.0
5,460
Ease of Setup
9.4
1,183
7.8
885
Ease of Admin
9.1
408
8.0
770
Quality of Support
9.3
5,689
8.0
3,880
Has the product been a good partner in doing business?
9.2
421
8.0
753
Product Direction (% positive)
8.9
6,567
7.1
5,332
Features by Category
Expense Reports
9.4
1803
|
Verified
8.5
4160
|
Verified
9.4
1907
|
Verified
8.6
3390
|
Verified
9.1
1727
|
Verified
7.9
3334
|
Verified
9.5
1984
|
Verified
8.5
3994
|
Verified
9.6
1956
|
Verified
8.8
3980
|
Verified
9.1
1244
|
Verified
8.4
1964
|
Verified
9.4
1725
|
Verified
8.6
2717
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
9.5
4463
|
Verified
8.1
3193
|
Verified
9.4
4307
|
Verified
8.3
3080
|
Verified
9.5
4417
|
Verified
8.5
3035
|
Verified
9.0
2867
|
Verified
8.3
2246
|
Verified
Client Invoicing
9.1
841
8.3
1452
|
Verified
9.3
940
8.5
1624
|
Verified
9.1
1059
|
Verified
8.3
1265
|
Verified
Mobile
9.5
1914
|
Verified
8.8
3489
|
Verified
9.2
1251
|
Verified
8.6
2339
|
Verified
9.4
1808
|
Verified
8.6
2577
|
Verified
Platform
8.9
1098
|
Verified
7.8
583
|
Verified
9.0
1123
|
Verified
8.1
1964
|
Verified
Administration
9.1
962
|
Verified
8.3
1070
|
Verified
Administration
9.1
1149
|
Verified
8.3
1254
|
Verified
9.3
1307
|
Verified
8.4
1427
|
Verified
9.3
1486
|
Verified
8.4
1480
|
Verified
9.2
1294
|
Verified
8.5
1331
|
Verified
9.3
1287
|
Verified
8.6
1463
|
Verified
Platform
9.2
1188
|
Verified
8.3
1551
|
Verified
9.0
973
|
Verified
8.1
1050
|
Verified
9.1
996
8.3
1024
|
Verified
9.5
1615
|
Verified
8.4
1736
|
Verified
9.4
1563
|
Verified
8.3
1489
|
Verified
Feature Not Available
Feature Not Available
Setup
8.4
34
Not enough data
8.6
35
Not enough data
8.9
35
Not enough data
8.8
34
Not enough data
Tracking
9.0
36
Not enough data
8.7
33
Not enough data
8.6
33
Not enough data
Reimbursement
9.0
37
Not enough data
9.0
35
Not enough data
8.6
34
Not enough data
Platform - Mileage Tracking
8.3
33
Not enough data
8.4
32
Not enough data
Agentic AI - Mileage Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Feature Not Available
Not enough data
9.3
502
Not enough data
9.3
424
Not enough data
Performance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
366
Not enough data
Payment Cards
9.2
377
Not enough data
9.1
348
Not enough data
9.3
392
Not enough data
Reporting
9.3
402
Not enough data
9.2
350
Not enough data
9.0
339
Not enough data
9.2
349
Not enough data
Payments
Feature Not Available
Not enough data
9.2
326
Not enough data
9.5
513
Not enough data
9.2
354
Not enough data
Fraud & Risk Management
9.4
426
Not enough data
9.2
370
Not enough data
9.3
364
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Invoice Management
Not enough data
9.1
81
Not enough data
Feature Not Available
Not enough data
9.2
76
Invoice Processing
Not enough data
9.2
75
Not enough data
9.1
79
Not enough data
9.2
81
Not enough data
9.3
75
Analytics
Not enough data
9.2
81
Not enough data
Feature Not Available
Not enough data
9.1
75
Integration
Not enough data
9.2
82
Not enough data
9.3
79
Not enough data
9.1
81
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
8.9
76
Not enough data
9.1
79
Audit
Not enough data
9.1
75
Not enough data
Feature Not Available
Not enough data
8.9
74
Not enough data
9.1
79
Fraud
Not enough data
9.0
74
Not enough data
8.9
79
Not enough data
9.2
77
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
8.6
318
|
Verified
Not enough data
8.8
334
|
Verified
Not enough data
8.8
304
|
Verified
Invoice Processing
Not enough data
8.9
385
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
177
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.6
278
|
Verified
Not enough data
8.8
251
|
Verified
Not enough data
9.0
179
|
Verified
Integration
Not enough data
8.8
307
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
278
|
Verified
Not enough data
8.8
162
|
Verified
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Expense Reporting
9.2
2118
|
Verified
8.8
334
|
Verified
9.1
1799
|
Verified
8.5
295
|
Verified
9.2
1902
|
Verified
8.8
312
|
Verified
9.4
2449
|
Verified
8.6
324
|
Verified
Travel Management
9.5
4463
|
Verified
8.1
3193
|
Verified
9.4
4307
|
Verified
8.3
3080
|
Verified
9.5
4417
|
Verified
8.5
3035
|
Verified
9.0
2867
|
Verified
8.3
2246
|
Verified
Approval
9.2
2296
|
Verified
8.8
326
|
Verified
9.2
2043
|
Verified
8.8
322
|
Verified
9.4
2395
|
Verified
9.1
352
|
Verified
AI - Travel Management
8.2
384
8.2
44
8.1
377
7.9
44
8.2
375
8.1
45
8.5
375
8.2
45
8.4
377
8.3
45
Agentic AI - Travel Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Navan (Formerly TripActions) and SAP Concur are categorized as Travel Management and Expense Management
Unique Categories
Navan (Formerly TripActions) is categorized as Spend Management and Mileage Tracking
SAP Concur is categorized as AP Automation and Invoice Management
Reviews
Reviewers' Company Size
Navan (Formerly TripActions)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.7%
Information Technology and Services
17.0%
Marketing and Advertising
4.9%
Financial Services
4.6%
Hospital & Health Care
2.5%
Other
47.3%
Information Technology and Services
7.7%
Computer Software
6.8%
Hospital & Health Care
5.8%
Higher Education
4.7%
Financial Services
4.1%
Other
70.9%
Most Helpful Reviews
Navan (Formerly TripActions)
Most Helpful Favorable Review
Casey K.
Verified User in Medical Devices
Everything honestly. The customer support is second to none. At a level that can only be matched but not beaten to be quite honest. Within probably 60-120 seconds I am always contacted back when I reach out. They goo above and beyond for you if need be. I'm...
Most Helpful Critical Review
Matt M.
Verified User in Computer Software
Customer service was really, really bad. She said "trust us, your flight was booked." Um, no, Alaska Airlines agents said otherwise...twice. The TA agent sounded exasperated like she had no other option and tried to blame it on me being a "Jr" after my...
SAP Concur
Most Helpful Favorable Review
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Most Helpful Critical Review
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
Casey K.
Verified User in Medical Devices
Everything honestly. The customer support is second to none. At a level that can only be matched but not beaten to be quite honest. Within probably 60-120 seconds I am always contacted back when I reach out. They goo above and beyond for you if need be. I'm...
Tapan J.
Verified User in Marketing and Advertising
I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of...
Matt M.
Verified User in Computer Software
Customer service was really, really bad. She said "trust us, your flight was booked." Um, no, Alaska Airlines agents said otherwise...twice. The TA agent sounded exasperated like she had no other option and tried to blame it on me being a "Jr" after my...
Verified User in Management Consulting
Concur engaged in a bait and switch approach, from the beginning, with sales and implementation team members making promises about what the platform would be able to do and then, once the trial had ended, indicating that to do what was originally promised,...
Discussions
Can we use Trip action to track mobility?
4 comments
CN
Yes, you can but your corporate policy would need to enforce using the T/A platform for all travels. Read more
In what ways has Navan transformed corporate travel and expense management for modern businesses?
4 comments
SD
Gamechanger. With places I've worked in the past, I had to collect receipts, scan them, upload them, categorize them, and then wait to get reimbursed or for...Read more
I book international travel by hosting fitness retreats.
3 comments
EF
Retreats are very cool trips for a reboot, recently my friends and I went on such a trip, bought business class tickets to europe...Read more
Is it now possible to book trains?
8 comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
3 comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What is the best way to expense per diem?
2 comments
NO
I would say that depends on the goal of the submission. If we want to expense a global per diem that will not require any specific and atomized information,...Read more
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