The integration with Salesforce and Reporting stands out as the pivotal feature that convinced us to adopt this product. It empowers us with invaluable insights into our call patterns, helping us identify areas for enhancing the overall customer experience....
We have experienced quite a few issues so far with our experience at Natterbox with things working properly and smoothly. We have yet to experience the level of productivity as we had with our previous vendor that we are currently working on to resolve. The...
I love the app, the web portal, and business texting features. The business texting features takes the hassle out of getting a company phone and having to carry another device in your pocket. The customer service department really surprised me because they...
We were no longer able to speak with a live person for help, questions, issues, or anything. It was all driven by self help utilizing their website. We started having quality issues and calls dropping multiple times daily. We had our IT person check...
The integration with Salesforce and Reporting stands out as the pivotal feature that convinced us to adopt this product. It empowers us with invaluable insights into our call patterns, helping us identify areas for enhancing the overall customer experience....
I love the app, the web portal, and business texting features. The business texting features takes the hassle out of getting a company phone and having to carry another device in your pocket. The customer service department really surprised me because they...
We have experienced quite a few issues so far with our experience at Natterbox with things working properly and smoothly. We have yet to experience the level of productivity as we had with our previous vendor that we are currently working on to resolve. The...
We were no longer able to speak with a live person for help, questions, issues, or anything. It was all driven by self help utilizing their website. We started having quality issues and calls dropping multiple times daily. We had our IT person check...