Introducing G2.ai, the future of software buying.Try now
- Home
- ...
- Employee Engagement Software
- Microsoft Dynamics 365 Customer Voice
- Qualtrics Employee Experience
- Microsoft Dynamics 365 Customer Voice-vs-Qualtrics Employee Experience
Compare Microsoft Dynamics 365 Customer Voice and Qualtrics Employee Experience 
At a Glance
Market Segments
Small-Business (42.9% of reviews)
Enterprise (47.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Microsoft Dynamics 365 Customer Voice
Star Rating
(24)4.4 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Dynamics 365 Customer VoiceQualtrics Employee Experience
Star Rating
(458)4.4 out of 5
Market Segments
Enterprise (47.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Qualtrics Employee ExperienceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Qualtrics Employee Experience excels in customizable forms for performance reviews, scoring a 9.2, which allows organizations to tailor feedback processes to their specific needs. In contrast, Microsoft Dynamics 365 Customer Voice offers a solid performance review feature but does not match the level of customization available in Qualtrics.
- Reviewers mention that the AI Text Generation feature in Qualtrics, rated at 9.4, significantly enhances the ability to create engaging survey content quickly. Meanwhile, Microsoft Dynamics 365 Customer Voice's AI Text Generation, rated at 8.8, is effective but lacks the same level of sophistication and user satisfaction.
- G2 users highlight the robust reporting capabilities of Qualtrics, with a score of 9.2, which provides detailed insights into employee feedback and engagement metrics. Conversely, Microsoft Dynamics 365 Customer Voice, while offering good reporting features, scores lower at 8.9, indicating that users may find it less comprehensive for their reporting needs.
- Users on G2 appreciate the internationalization features of Qualtrics, scoring 9.0, which allows for seamless deployment across different regions and languages. In comparison, Microsoft Dynamics 365 Customer Voice, with a score of 8.6, offers internationalization but may not be as flexible or user-friendly for global teams.
- Reviewers say that the content management capabilities in Qualtrics, rated at 8.8, provide a well-organized content library that enhances the user experience. Microsoft Dynamics 365 Customer Voice, while functional, scores slightly lower at 8.8, indicating that users may find it less intuitive for managing content.
- Users report that the quality of support for Microsoft Dynamics 365 Customer Voice is rated at 9.2, which is higher than Qualtrics' score of 8.6. This suggests that users may experience more responsive and effective support when using Microsoft Dynamics, making it a strong contender for those prioritizing customer service.
Featured Products
Sponsored
Spidergap
Employee Engagement
Visit Website
Pricing
Entry-Level Pricing
Microsoft Dynamics 365 Customer Voice
No pricing availableQualtrics Employee Experience
No pricing availableFree Trial
Microsoft Dynamics 365 Customer Voice
No trial information availableQualtrics Employee Experience
Free Trial is available
Ratings
Meets Requirements
8.8
16
8.8
364
Ease of Use
8.8
14
8.6
365
Ease of Setup
Not enough data
8.1
165
Ease of Admin
Not enough data
8.2
167
Quality of Support
9.2
12
8.6
317
Has the product been a good partner in doing business?
Not enough data
8.6
153
Product Direction (% positive)
10.0
13
7.6
346
Features by Category
Basics
Not enough data
8.8
57
Not enough data
9.1
60
Not enough data
8.5
55
Not enough data
9.0
54
Content
Not enough data
8.8
57
Not enough data
8.9
55
Not enough data
9.0
58
Data
Not enough data
8.9
57
Not enough data
8.9
57
Not enough data
9.1
59
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
9.2
35
Not enough data
8.6
35
Not enough data
8.9
35
Additional Functionality
Not enough data
8.6
35
Not enough data
9.0
35
Not enough data
8.8
33
Content
Not enough data
9.0
35
Not enough data
8.8
35
Recruiting and Onboarding
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.4
140
Not enough data
8.3
81
Not enough data
8.6
99
Not enough data
8.5
129
Not enough data
8.6
134
Not enough data
8.1
115
Not enough data
8.5
141
Not enough data
8.5
141
Performance reviews
Not enough data
9.1
42
Not enough data
9.3
42
Feedback
Not enough data
8.9
42
Not enough data
8.9
41
Data
Not enough data
8.9
44
Not enough data
9.2
41
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
173
Not enough data
8.4
219
Not enough data
8.6
84
Platform Content
Not enough data
8.8
178
Not enough data
8.8
219
Not enough data
Feature Not Available
Not enough data
8.8
81
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
152
Platform
Not enough data
8.4
140
Not enough data
8.3
81
Not enough data
8.6
99
Not enough data
8.5
129
Not enough data
8.6
134
Not enough data
8.1
115
Not enough data
8.5
141
Not enough data
8.5
141
Categories
Categories
Shared Categories
Microsoft Dynamics 365 Customer Voice and Qualtrics Employee Experience are categorized as Employee Engagement
Unique Categories
Microsoft Dynamics 365 Customer Voice has no unique categories
Qualtrics Employee Experience is categorized as 360 Feedback Software, SAP Store, Exit Interview Management, and Candidate Relationship Management
Reviews
Reviewers' Company Size
Microsoft Dynamics 365 Customer Voice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualtrics Employee Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.8%
Computer Software
14.3%
Pharmaceuticals
9.5%
Business Supplies and Equipment
9.5%
Real Estate
4.8%
Other
38.1%
Higher Education
19.1%
Information Technology and Services
12.4%
Hospital & Health Care
6.3%
Education Management
5.2%
Market Research
4.7%
Other
52.3%
Most Helpful Reviews
Microsoft Dynamics 365 Customer Voice
Most Helpful Favorable Review
Raphael D.
Verified User in Cosmetics
There are several points I like to use in microsoft forms pro, one of them is the ease of installing and configuring this program, I can automatically send surveys based on event triggers, analyze comments impact on businesses, I can reach audiences with QR...
Most Helpful Critical Review
Qualtrics Employee Experience
Most Helpful Favorable Review
Mark L.
Verified User in Religious Institutions
I constantly recommend Qualtrics to friends and colleagues. I have added it as a skill on my LinkedIn profile and advocate for professional Qualtrics certification. It has become a critical part of our business for multiple data gathering means, including...
Most Helpful Critical Review
Verified User in Education Management
Customer service is not always very responsive/helpful; some aspects of the programming capabilities are
Raphael D.
Verified User in Cosmetics
There are several points I like to use in microsoft forms pro, one of them is the ease of installing and configuring this program, I can automatically send surveys based on event triggers, analyze comments impact on businesses, I can reach audiences with QR...
Mark L.
Verified User in Religious Institutions
I constantly recommend Qualtrics to friends and colleagues. I have added it as a skill on my LinkedIn profile and advocate for professional Qualtrics certification. It has become a critical part of our business for multiple data gathering means, including...
Verified User in Education Management
Customer service is not always very responsive/helpful; some aspects of the programming capabilities are
Discussions
What are the features of Microsoft Dynamics 365?
1 comment
SD
Everything which could be needed by an HR , analytics toolsRead more
Microsoft Dynamics 365 Customer Voice has no more discussions with answers
what is the best browser platform for creating surveys with qualtrix?
2 comments
TP
We used Chrome for the admin & creation of our survey with no issues. Since the survey can be completed by a smartphone or computer, I'm sure other browsers...Read more
how can i create personalised email on your site
1 comment
TP
I don't know the answer to this but placing a reply here so I no longer receive emails asking me to answer. Sorry I couldn't be of help. Read more
What is qualtrics experience management?
1 comment
G2
Platform that helps businesses to understand and improve the experiences of their customers and employees. By using data and feedback to drive...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
