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Compare Map My Customers and Salesforce Maps 
At a Glance
Market Segments
Small-Business (49.3% of reviews)
Mid-Market (41.8% of reviews)
Entry-Level Pricing
$50.00 1 Users Per Month
No pricing available
Map My Customers
Star Rating
(136)4.5 out of 5
Market Segments
Small-Business (49.3% of reviews)
Entry-Level Pricing
$50.00 1 Users Per Month
Browse all 2 pricing plansSalesforce Maps
Star Rating
(480)4.3 out of 5
Market Segments
Mid-Market (41.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce MapsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Maps excels in its Master Routing feature, scoring 8.5, which allows for efficient route planning and optimization, while Map My Customers has a slightly lower score of 8.0 in this area, indicating less robust routing capabilities.
- Users report that Map My Customers shines in Map Directions, achieving a high score of 9.3, which enhances user experience for navigation, whereas Salesforce Maps scores 8.8, suggesting it may not be as intuitive for users needing detailed directions.
- G2 users highlight the superior Custom Territory Mapping in Map My Customers, with a score of 8.7, which allows for tailored sales strategies, compared to Salesforce Maps' score of 8.2, indicating a less flexible approach to territory management.
- Users on G2 mention that Salesforce Maps has a strong Data Visualization capability, scoring 8.6, which helps in presenting data effectively, while Map My Customers scores 8.3, suggesting it may not provide as comprehensive visual insights.
- Reviewers say that Salesforce Maps offers a better overall Quality of Support, both scoring 8.8, but users report that Salesforce's support is more responsive and helpful based on their experiences.
- Users report that Map My Customers has a more user-friendly Ease of Use rating of 8.6 compared to Salesforce Maps' 8.1, indicating that new users may find Map My Customers easier to navigate and utilize effectively.
Featured Products
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Salesforce AppExchange Apps
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Map My Customers
(134)
Salesforce AppExchange Apps
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Pricing
Entry-Level Pricing
Map My Customers
Individual
$50.00
1 Users Per Month
For the individual sales rep looking to map their customers and improve their day-to-day workflow
- Customer Mapping
- Route Optimization
- Activity Tracking
Salesforce Maps
No pricing availableFree Trial
Map My Customers
No trial information availableSalesforce Maps
No trial information availableRatings
Meets Requirements
8.7
105
8.7
238
Ease of Use
8.7
104
8.0
401
Ease of Setup
8.5
34
7.8
284
Ease of Admin
8.3
31
8.1
129
Quality of Support
8.9
102
8.8
219
Has the product been a good partner in doing business?
8.4
31
9.1
129
Product Direction (% positive)
8.7
97
8.9
236
Features by Category
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.4
7
Not enough data
8.3
7
Map Creation
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.3
5
Analysis
Not enough data
8.3
5
Not enough data
8.6
6
Not enough data
Not enough data
Cartography
Not enough data
8.5
41
Not enough data
7.9
32
Not enough data
8.6
39
Not enough data
8.2
39
Analysis
Not enough data
8.0
32
Not enough data
8.4
39
Not enough data
8.2
35
Not enough data
8.3
32
Reporting
Not enough data
8.4
31
Not enough data
8.1
24
Not enough data
8.3
25
Routing
Not enough data
8.5
39
Not enough data
8.3
39
Not enough data
8.4
39
Scheduling
Not enough data
8.4
38
Not enough data
7.8
36
Not enough data
8.3
38
Not enough data
8.5
39
Optimization
Not enough data
8.3
38
Not enough data
8.7
38
Not enough data
8.6
39
Analytics
Not enough data
8.9
38
Not enough data
8.3
35
Not enough data
8.8
38
Territory Mapping
9.2
15
8.2
30
8.6
13
8.2
28
8.5
10
8.1
28
Route Planning
9.1
15
8.3
27
8.6
16
8.5
29
9.0
16
8.7
30
Sales Performance Management
8.7
13
7.5
25
8.6
15
7.9
28
8.7
14
8.8
28
Presentation and Forms
Feature Not Available
6.7
21
Feature Not Available
7.2
24
Feature Not Available
7.5
25
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Map My Customers and Salesforce Maps are categorized as Field Sales
Unique Categories
Map My Customers has no unique categories
Salesforce Maps is categorized as Route Planning, Location Intelligence, GIS, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Map My Customers
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Maps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Devices
12.7%
Wholesale
8.2%
Hospital & Health Care
5.2%
Financial Services
4.5%
Construction
4.5%
Other
64.9%
Financial Services
6.2%
Manufacturing
5.8%
Information Technology and Services
5.2%
Medical Devices
4.5%
Non-Profit Organization Management
4.3%
Other
74.0%
Most Helpful Reviews
Map My Customers
Most Helpful Favorable Review
Verified User in Architecture & Planning
i like best the map. if I am in an area and or done with a meeting, i can see where my nearest clients are located
Most Helpful Critical Review
MICHAEL F.
Verified User in Electrical/Electronic Manufacturing
The new platform went away from some of the reports that we used on a daily basis. We have tried to recreate them but to this point we are unable to do it. The reports are not pulling all of the data. The other issue we are having are the bugs in the...
Salesforce Maps
Most Helpful Favorable Review
Richard L.
Verified User in Logistics and Supply Chain
MapAnything is a great product that allows for our users to have better overview of our accounts and contacts geographically. The app takes care of all the heavy lifting on the back-end allowing for business users to focus on the most important aspect......
Most Helpful Critical Review
Verified User in Pharmaceuticals
some of our standard processes were incompatible
Verified User in Architecture & Planning
i like best the map. if I am in an area and or done with a meeting, i can see where my nearest clients are located
Richard L.
Verified User in Logistics and Supply Chain
MapAnything is a great product that allows for our users to have better overview of our accounts and contacts geographically. The app takes care of all the heavy lifting on the back-end allowing for business users to focus on the most important aspect......
MICHAEL F.
Verified User in Electrical/Electronic Manufacturing
The new platform went away from some of the reports that we used on a daily basis. We have tried to recreate them but to this point we are unable to do it. The reports are not pulling all of the data. The other issue we are having are the bugs in the...
Verified User in Pharmaceuticals
some of our standard processes were incompatible
Discussions
Map My Customers has no discussions with answers
I am capable of supporting a wide range of CRM platforms, including Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, and Pipedrive, among others. If you have a specific platform in mind, please let me know, and I can provide more detailed information.
1 comment
Official Response from Salesforce Maps
We currently support clients of both Salesforce and ServiceNow. If you don't currently have a CRM, we can also deploy using our Stand-alone application...Read more
Our pricing is based on a combination of factors including the number of users, vehicles, and drivers. Each element contributes to the overall cost, allowing for a tailored pricing structure that fits the specific needs of your operation.
1 comment
Official Response from Salesforce Maps
We price by the # of users and charge a price per user. We have 4 different editions of our product offering different ranges of functionality. Our...Read more
What are the most common use-cases for clients of MapAnything?
1 comment
Official Response from Salesforce Maps
We support any use-case for someone wishing to visualize their data on a map. The most common use-cases across our 2,100 clients are:
- Field Sales...Read more
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