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Compare Magento Open Source and VTEX Commerce Platform

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At a Glance
Magento Open Source
Magento Open Source
Star Rating
(247)4.0 out of 5
Market Segments
Small-Business (64.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Magento Open Source
VTEX Commerce Platform
VTEX Commerce Platform
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (44.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce Platform
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Magento Open Source excels in customization with a score of 8.9, allowing businesses to tailor their online stores extensively. In contrast, VTEX Commerce Platform, while still customizable, received a lower score of 7.9, which may limit some users' ability to create unique storefronts.
  • Reviewers mention that VTEX Commerce Platform shines in customer service integration, scoring 9.1, which enhances the overall customer experience. Magento Open Source, with a score of 7.6 in this area, may not provide the same level of seamless support integration.
  • G2 users highlight the superior payment processing capabilities of VTEX Commerce Platform, scoring 8.8 compared to Magento Open Source's 8.5. This slight edge may lead to a more efficient checkout experience for customers using VTEX.
  • Users on G2 report that Magento Open Source has a robust reporting and analytics feature with a score of 8.4, which is beneficial for businesses looking to track performance. VTEX, however, scored slightly lower at 7.6, indicating potential limitations in data insights.
  • Reviewers say that both platforms offer strong multi-channel support, but VTEX Commerce Platform stands out with a score of 9.0, indicating a more comprehensive approach to omnichannel strategies compared to Magento's 8.0.
  • Users report that Magento Open Source has a more challenging setup process, scoring 6.8, which may deter some small businesses. In contrast, VTEX Commerce Platform's setup score of 7.7 suggests a more user-friendly onboarding experience.
Pricing
Entry-Level Pricing
Magento Open Source
No pricing available
VTEX Commerce Platform
No pricing available
Free Trial
Magento Open Source
No trial information available
VTEX Commerce Platform
No trial information available
Ratings
Meets Requirements
8.5
179
8.6
25
Ease of Use
7.3
179
8.2
25
Ease of Setup
6.8
133
8.1
22
Ease of Admin
7.7
126
8.2
18
Quality of Support
7.0
153
8.1
24
Has the product been a good partner in doing business?
7.7
118
8.7
17
Product Direction (% positive)
7.1
174
9.5
23
Features by Category
8.1
174
8.3
29
Headless Commerce
8.0
49
7.9
7
8.5
52
7.9
8
8.2
52
7.7
8
8.8
59
7.9
8
8.6
55
8.1
8
Generative AI
7.4
29
Not enough data
7.7
28
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
7.7
138
8.6
21
Feature Not Available
8.3
21
7.8
138
|
Verified
9.2
20
8.1
147
|
Verified
8.2
21
7.1
134
|
Verified
7.6
21
7.8
136
|
Verified
7.8
20
8.0
147
8.2
21
Product Catalog
8.3
148
8.3
21
Feature Not Available
8.5
21
7.8
148
|
Verified
8.0
21
7.9
118
|
Verified
8.4
16
Order Process
8.3
148
|
Verified
8.6
21
8.3
147
|
Verified
8.3
21
8.2
146
|
Verified
7.8
20
8.5
145
|
Verified
8.7
21
8.6
149
8.9
21
8.1
140
|
Verified
7.7
20
8.3
141
8.5
20
8.1
121
8.8
19
Multi-Channel Support
8.0
127
8.6
19
7.8
135
|
Verified
8.1
20
7.7
122
|
Verified
8.7
17
7.6
120
|
Verified
8.9
18
7.7
106
|
Verified
8.3
16
Feature Not Available
8.6
17
8.1
105
|
Verified
8.2
18
Platform
8.1
127
|
Verified
8.4
21
8.3
139
|
Verified
7.9
21
8.3
131
|
Verified
8.3
20
8.4
143
|
Verified
8.7
21
Feature Not Available
7.9
20
8.4
141
|
Verified
8.8
20
Feature Not Available
8.3
19
8.9
133
|
Verified
8.5
20
7.9
122
|
Verified
8.0
19
8.4
116
|
Verified
8.0
20
8.4
132
|
Verified
7.9
21
8.1
144
|
Verified
8.6
21
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.6
19
Not enough data
Reporting
8.4
16
Not enough data
8.7
15
Not enough data
Omnichannel Features
8.5
16
Not enough data
8.4
15
Not enough data
8.4
15
Not enough data
9.0
14
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
8.3
16
Not enough data
Categories
Categories
Shared Categories
Magento Open Source
Magento Open Source
VTEX Commerce Platform
VTEX Commerce Platform
Magento Open Source and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
Magento Open Source
Magento Open Source is categorized as Omnichannel Commerce
VTEX Commerce Platform
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
Magento Open Source
Magento Open Source
Small-Business(50 or fewer emp.)
64.6%
Mid-Market(51-1000 emp.)
29.2%
Enterprise(> 1000 emp.)
6.1%
VTEX Commerce Platform
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
44.4%
Mid-Market(51-1000 emp.)
40.7%
Enterprise(> 1000 emp.)
14.8%
Reviewers' Industry
Magento Open Source
Magento Open Source
Information Technology and Services
15.0%
Retail
13.6%
Computer Software
7.0%
Apparel & Fashion
7.0%
Marketing and Advertising
6.1%
Other
51.2%
VTEX Commerce Platform
VTEX Commerce Platform
Retail
14.8%
Marketing and Advertising
11.1%
Cosmetics
7.4%
Telecommunications
3.7%
Supermarkets
3.7%
Other
59.3%
Most Helpful Reviews
Magento Open Source
Magento Open Source
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
GN
Verified User in Non-Profit Organization Management

It is simple to use and update, with a logical system.

Most Helpful Critical Review
NaperMed I.
NI
NaperMed I.
Verified User in Hospital & Health Care

The security of a PHP site is not for the light of heart, and the vulnerabilities are many. I wish we had known more about this software sooner, and we would have built the site differently - using more attributes instead of custom code, Some of the...

VTEX Commerce Platform
VTEX Commerce Platform
Most Helpful Favorable Review
YA
Yohan A.
Verified User in Information Technology and Services

VTEX has become the leading platform in many areas of Latin America with constant evolution and a quite solid community where support and help can be obtained to carry out different developments. The ease of use of VTEX makes it ideal for companies with...

Most Helpful Critical Review
Jose Javier P.
JP
Jose Javier P.
Verified User in Retail

Being a multi tenant solution there's no customization you can do to the platform, therefore if you need a very specific functionality on your site you will need to hire very creative developers, very talented one so they can find a way to get around vtex...

Alternatives
Magento Open Source
Magento Open Source Alternatives
Shopify Plus
Shopify Plus
Add Shopify Plus
BigCommerce
BigCommerce
Add BigCommerce
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
VTEX Commerce Platform
VTEX Commerce Platform Alternatives
Shopify
Shopify
Add Shopify
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
BigCommerce
BigCommerce
Add BigCommerce
Discussions
Magento Open Source
Magento Open Source Discussions
What is Magento Open Source used for?
2 comments
Shravan P.
SP
e-commerce platformRead more
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 comment
Stewart H.
SH
Hi. Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice. If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 comment
Travis R.
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
VTEX Commerce Platform
VTEX Commerce Platform Discussions
Monty the Mongoose crying
VTEX Commerce Platform has no discussions with answers