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Compare M-Files and OpenText Content Suite Platform

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At a Glance
M-Files
M-Files
Star Rating
(234)4.3 out of 5
Market Segments
Mid-Market (54.2% of reviews)
Information
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about M-Files
OpenText Content Suite Platform
OpenText Content Suite Platform
Star Rating
(15)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about OpenText Content Suite Platform
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that M-Files excels in document identification with a perfect score of 10.0, making it highly effective for organizing and retrieving documents based on metadata. In contrast, OpenText Content Suite Platform, while strong, does not match this level of precision in document identification.
  • Reviewers mention that M-Files offers superior version control, also scoring 10.0, which is crucial for teams needing to track changes and maintain document integrity. OpenText, while functional, has not received the same level of praise in this area, indicating potential gaps in user experience.
  • G2 users highlight M-Files' robust collaboration features, particularly its file sharing capabilities, which scored a perfect 10.0. Users appreciate the ease of simultaneous editing and commenting on documents, whereas OpenText's collaboration tools, while adequate, do not provide the same seamless experience.
  • Reviewers say that M-Files' search functionality is rated highly at 9.0, allowing users to quickly find documents using various criteria. In comparison, OpenText's search capabilities, while functional, do not seem to match the efficiency and user satisfaction reported by M-Files users.
  • Users on G2 report that M-Files has a more user-friendly web interface, scoring 8.4, which enhances the overall user experience. OpenText's web interface, rated lower at 8.0, has been noted by some users as less intuitive, potentially impacting productivity.
  • Reviewers mention that M-Files' mobile app functionality is rated at 8.4, providing users with flexibility and access on the go. OpenText's mobile capabilities, while present, do not receive the same level of enthusiasm, indicating a possible area for improvement in user mobility.
Featured Products
Pricing
Entry-Level Pricing
M-Files
Contact Vendor
Contact Vendor for Pricing
Learn more about M-Files
OpenText Content Suite Platform
No pricing available
Free Trial
M-Files
Free Trial is available
OpenText Content Suite Platform
No trial information available
Ratings
Meets Requirements
8.7
184
8.6
7
Ease of Use
8.5
185
7.9
7
Ease of Setup
8.2
148
6.2
7
Ease of Admin
7.6
74
7.1
7
Quality of Support
8.4
178
6.9
7
Has the product been a good partner in doing business?
8.2
73
7.1
7
Product Direction (% positive)
8.8
184
Not enough data
Features by Category
Cloud Content CollaborationHide 24 FeaturesShow 24 Features
Not enough data
Not enough data
File Management
9.5
30
Not enough data
9.2
30
Not enough data
9.4
30
Not enough data
9.4
30
Not enough data
8.4
30
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.2
30
Not enough data
9.4
29
Not enough data
9.2
30
Not enough data
9.2
30
Not enough data
Administration
9.2
30
Not enough data
9.0
30
Not enough data
9.4
29
Not enough data
8.9
30
Not enough data
8.8
30
Not enough data
8.9
30
Not enough data
9.4
30
Not enough data
Platform
9.1
26
Not enough data
9.2
26
Not enough data
9.2
26
Not enough data
9.2
26
Not enough data
9.2
26
Not enough data
Not enough data
Not enough data
Setup
9.2
44
Not enough data
9.1
44
Not enough data
9.0
44
Not enough data
8.7
44
Not enough data
Management
8.9
44
Not enough data
8.8
44
Not enough data
9.1
44
Not enough data
Generative AI
8.5
40
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engineering Document ManagementHide 14 FeaturesShow 14 Features
9.5
26
Not enough data
Data Management
9.2
26
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
Dashboards
8.4
24
Not enough data
8.5
25
Not enough data
8.7
23
Not enough data
8.7
24
Not enough data
Collaboration
9.2
24
Not enough data
8.6
24
Not enough data
9.0
26
Not enough data
9.2
22
Not enough data
Security
9.0
24
Not enough data
9.0
20
Not enough data
9.3
23
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
8.9
43
Not enough data
9.1
43
Not enough data
9.3
43
Not enough data
Operations - IT Documentation
9.3
43
Not enough data
8.8
43
Not enough data
9.2
43
Not enough data
Enterprise Content Management (ECM)Hide 25 FeaturesShow 25 Features
8.4
148
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.2
106
Not enough data
9.1
109
Not enough data
8.4
77
Not enough data
9.1
95
Not enough data
8.5
95
Not enough data
8.4
89
Not enough data
8.0
75
Not enough data
8.1
68
Not enough data
8.4
78
Not enough data
9.1
109
Not enough data
8.6
93
Not enough data
8.5
78
Not enough data
Workflow
8.6
96
Not enough data
8.5
96
Not enough data
8.4
89
Not enough data
8.7
89
Not enough data
8.6
79
Not enough data
Platform
8.9
73
Not enough data
8.6
104
Not enough data
8.3
87
Not enough data
8.6
90
Not enough data
8.5
77
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
M-Files
M-Files
OpenText Content Suite Platform
OpenText Content Suite Platform
M-Files and OpenText Content Suite Platform are categorized as Enterprise Content Management (ECM)
Unique Categories
OpenText Content Suite Platform
OpenText Content Suite Platform has no unique categories
Reviews
Reviewers' Company Size
M-Files
M-Files
Small-Business(50 or fewer emp.)
30.0%
Mid-Market(51-1000 emp.)
54.2%
Enterprise(> 1000 emp.)
15.8%
OpenText Content Suite Platform
OpenText Content Suite Platform
Small-Business(50 or fewer emp.)
16.7%
Mid-Market(51-1000 emp.)
25.0%
Enterprise(> 1000 emp.)
58.3%
Reviewers' Industry
M-Files
M-Files
Information Technology and Services
16.8%
Construction
5.3%
Computer Software
4.7%
Oil & Energy
4.2%
Marketing and Advertising
4.2%
Other
64.7%
OpenText Content Suite Platform
OpenText Content Suite Platform
Retail
16.7%
Pharmaceuticals
16.7%
Oil & Energy
16.7%
Medical Devices
8.3%
Mechanical or Industrial Engineering
8.3%
Other
33.3%
Most Helpful Reviews
M-Files
M-Files
Most Helpful Favorable Review
Joseph A.
JA
Joseph A.
Verified User in Financial Services

Being a knowledge work automation platform, M-files has been able to streamline our documents management and workflows requirements. It has highly improved our information management systems making it easier and faster to locate and access information....

Most Helpful Critical Review
Verified User
G
Verified User in Oil & Energy

Need easy user level view options and modification flexibility needed

OpenText Content Suite Platform
OpenText Content Suite Platform
Most Helpful Favorable Review
Verified User
G
Verified User in Oil & Energy

- Like structured approach. - Eady to do customization based on client requirement. - Administration.

Most Helpful Critical Review
Sheng-Fang H.
SH
Sheng-Fang H.
Verified User in Retail

I don't really have any thing I dislike about the application. Maybe the work flow engine with its design interface is a little bit outdated. It would be great to have a new one.

Alternatives
M-Files
M-Files Alternatives
DocuWare
DocuWare
Add DocuWare
Laserfiche
Laserfiche
Add Laserfiche
Revver
Revver
Add Revver
OnBase
OnBase
Add OnBase
OpenText Content Suite Platform
OpenText Content Suite Platform Alternatives
Box
Box
Add Box
Laserfiche
Laserfiche
Add Laserfiche
Sanity
Sanity
Add Sanity
Docusign CLM
Docusign CLM
Add Docusign CLM
Discussions
M-Files
M-Files Discussions
What kind of companies use M-Files?
1 comment
Official Response from M-Files
M-Files has customers in over 100 countries and range from organizations that just want to eliminate confusing folder structures to those companies with...Read more
Is M-Files 21 CFR Part 11 compliant?
1 comment
Official Response from M-Files
M-Files enables organizations to comply with FDA 21 CFR Part 11 regulations. An essential part of fulfilling these regulations is the use of revision and...Read more
Does M-Files provide an audit trail?
1 comment
Official Response from M-Files
M-Files includes the following audit trail functionality: - Recording of object-specific events, such as object addition, modification and deletion...Read more
OpenText Content Suite Platform
OpenText Content Suite Platform Discussions
Monty the Mongoose crying
OpenText Content Suite Platform has no discussions with answers