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Compare Lou by Totango and Userpilot 
At a Glance
Market Segments
Small-Business (88.9% of reviews)
Mid-Market (56.5% of reviews)
Entry-Level Pricing
$0 No hidden fees
Starting at $249.00
Lou by Totango
Star Rating
(82)4.5 out of 5
Market Segments
Small-Business (88.9% of reviews)
Entry-Level Pricing
$0 No hidden fees
Browse all 4 pricing plansUserpilot
Star Rating
(801)4.6 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userpilot excels in its Quality of Support with a score of 9.5, which reviewers mention as a key factor in their satisfaction, while Lou by Totango, although still strong, has a slightly lower score of 9.0.
- Reviewers mention that Userpilot's Ease of Setup is rated at 8.7, making it user-friendly for new adopters, whereas Lou by Totango shines with a higher score of 9.3, indicating an even smoother onboarding experience.
- G2 users highlight Userpilot's Account-Level Analytics and User-Level Analytics both scoring 8.6, but reviewers on Lou by Totango appreciate its superior Data Analysis capabilities, scoring 8.8, which allows for deeper insights into user behavior.
- Users say that Userpilot's Survey Builder is rated at 8.4, providing a solid experience, but Lou by Totango's Survey Implementation is slightly better at 9.0, making it easier to create and distribute surveys effectively.
- Reviewers mention that Userpilot's Behavior-responsive Messaging feature scores 8.5, which is on par with Lou by Totango, but users on G2 note that Userpilot offers more customization options, enhancing user engagement.
- Users report that while both products offer Text Bubble Walkthroughs, Userpilot scores higher at 9.0 compared to Lou by Totango's 8.9, indicating a more effective way to guide users through the software.
Featured Products
Sponsored
Product Fruits
(145)
Survey
Visit Website
Pricing
Entry-Level Pricing
Lou by Totango
Free
$0
No hidden fees
Great for personal use or side projects
- 2 announcements
- 1 product tour
- Unlimited monthly active users
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Lou by Totango
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.7
45
8.8
675
Ease of Use
9.1
47
8.6
726
Ease of Setup
9.3
36
8.6
537
Ease of Admin
9.0
34
8.7
312
Quality of Support
9.0
35
9.5
607
Has the product been a good partner in doing business?
9.3
27
9.3
310
Product Direction (% positive)
9.1
38
9.5
689
Features by Category
User Behavior
Not enough data
8.6
31
Not enough data
7.6
29
Not enough data
6.8
28
A/B Testing
Not enough data
6.7
25
Not enough data
6.5
23
Not enough data
8.5
26
Not enough data
6.9
21
Visitor Information
Not enough data
9.0
27
Not enough data
8.2
25
Agentic AI - Session Replay
Not enough data
Not enough data
User Analysis
Feature Not Available
8.9
484
Feature Not Available
8.1
494
User Support
7.9
17
8.7
507
7.1
8
7.8
419
Feature Not Available
8.4
445
Walkthrough Type
Feature Not Available
8.2
442
8.9
28
8.9
486
Platform Basics - Digital Adoption Platform
Not enough data
8.4
44
Not enough data
8.9
46
Analytics - Digital Adoption Platform
Not enough data
8.7
45
Functions - Digital Adoption Platform
Not enough data
8.8
44
Not enough data
9.1
45
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
Not enough data
8.6
234
Not enough data
8.6
237
Not enough data
8.6
237
Not enough data
8.2
230
Not enough data
7.7
217
Not enough data
7.8
213
Not enough data
7.6
210
Not enough data
7.4
217
Agentic AI - Product Analytics
Not enough data
5.8
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
6.9
6
Survey Management
Not enough data
8.5
200
Not enough data
8.6
198
Not enough data
8.2
197
Not enough data
7.5
189
Survey Customization
Not enough data
8.2
193
Not enough data
8.5
200
Not enough data
8.0
192
Not enough data
7.7
179
Survey Insights
Not enough data
8.2
188
Not enough data
7.2
172
Not enough data
8.1
186
Not enough data
8.3
183
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lou by Totango and Userpilot are categorized as Digital Adoption Platform
Unique Categories
Lou by Totango has no unique categories
Reviews
Reviewers' Company Size
Lou by Totango
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.9%
Marketing and Advertising
21.0%
Information Technology and Services
8.6%
Education Management
6.2%
Internet
3.7%
Other
34.6%
Computer Software
38.7%
Information Technology and Services
15.5%
Financial Services
6.0%
Internet
4.8%
Marketing and Advertising
2.9%
Other
32.2%
Most Helpful Reviews
Lou by Totango
Most Helpful Favorable Review
Ankur f.
Verified User in Marketing and Advertising
LOU can auto show the popup to new users, those returning after long time, and activity based
Most Helpful Critical Review
Garance D.
Verified User in Information Technology and Services
Personnalisation is not deep enough, I encounter many many many bugs when editing a modale. Sometimes it works, sometimes it doesn't and it is very frustrating. Language is not supported so I have to make different modales for all my international users.
Userpilot
Most Helpful Favorable Review
Nadav L.
Verified User in Computer Software
Userpilot's support level is by far the best I've ever encountered! The product delivers exceptional value!
Most Helpful Critical Review
Verified User in Automotive
It took a long time for us to get to a production ready state with Userpilot, because we often encountered bugs that blocked our work. But the people at Userpilot where really reacting fast to our bug reports and always solved our issues.
Ankur f.
Verified User in Marketing and Advertising
LOU can auto show the popup to new users, those returning after long time, and activity based
Nadav L.
Verified User in Computer Software
Userpilot's support level is by far the best I've ever encountered! The product delivers exceptional value!
Garance D.
Verified User in Information Technology and Services
Personnalisation is not deep enough, I encounter many many many bugs when editing a modale. Sometimes it works, sometimes it doesn't and it is very frustrating. Language is not supported so I have to make different modales for all my international users.
Verified User in Automotive
It took a long time for us to get to a production ready state with Userpilot, because we often encountered bugs that blocked our work. But the people at Userpilot where really reacting fast to our bug reports and always solved our issues.
Discussions
Lou by Totango has no discussions with answers
Userpilot has no discussions with answers
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