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Compare Loop11 and Maze 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
Free Trial
Free
Loop11
Star Rating
(13)3.6 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansMaze
Star Rating
(109)4.5 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Loop11 has a strong focus on user testing with features like "Video Snippets" and "Text/Notes" which received ratings of 8.0 and 8.5 respectively, while Maze excels in "Ease of Setup" with a perfect score of 9.5, making it easier for teams to get started quickly.
- Reviewers mention that Loop11's "Survey Management" capabilities, particularly in "Survey Deployment" (8.6), are robust, but Maze outshines with a higher overall user satisfaction rating of 9.4 in "Feedback Collection," indicating a more effective way to gather insights.
- G2 users highlight that Loop11's "Team Collaboration" feature scored 8.0, which is decent, but Maze's collaboration tools are rated higher at 8.2, suggesting a more seamless experience for teams working together on projects.
- Users on G2 note that while Loop11 offers "Generative AI" features, its "AI Text Summarization" scored only 6.7, indicating room for improvement. In contrast, Maze's overall AI capabilities are perceived as more effective, contributing to a better user experience.
- Reviewers mention that Loop11's "Data Security" measures are solid with a score of 9.3, but Maze's overall "System Management" features, including security and monitoring, are rated higher, suggesting a more comprehensive approach to safeguarding user data.
- Users say that while Loop11 has a good "Quality of Support" rating at 8.5, Maze's support is rated slightly higher at 8.7, with many users appreciating the responsiveness and helpfulness of the support team when issues arise.
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Pricing
Entry-Level Pricing
Loop11
Free
Free Trial
- Full features of the Enterprise subscription for 14 days
Maze
Free
Free
For individuals looking to kickstart usability testing, at no cost.
- 1 study per month
- 5 seats
- Pay-per use panel credits
Free Trial
Loop11
Free Trial is available
Maze
Free Trial is available
Ratings
Meets Requirements
8.0
10
8.2
76
Ease of Use
8.5
10
8.9
76
Ease of Setup
Not enough data
9.5
32
Ease of Admin
Not enough data
9.1
28
Quality of Support
8.5
8
8.7
62
Has the product been a good partner in doing business?
Not enough data
9.2
22
Product Direction (% positive)
8.8
10
8.3
63
Features by Category
User Response Methods
Not enough data
8.5
56
Not enough data
7.6
20
Not enough data
6.0
12
Not enough data
Feature Not Available
Not enough data
8.4
52
Participant Selection
Not enough data
7.5
36
Not enough data
Feature Not Available
Not enough data
7.6
11
Not enough data
7.0
30
Insights
Not enough data
8.2
56
Not enough data
8.2
46
Not enough data
7.8
43
Generative AI
Not enough data
6.7
10
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Management
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
Not enough data
9.8
9
Not enough data
8.6
7
Not enough data
9.4
9
Not enough data
8.1
9
Process Management
Not enough data
9.2
8
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
Feature Not Available
System Management
Not enough data
9.3
9
Not enough data
Feature Not Available
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loop11 and Maze are categorized as User Research
Unique Categories
Maze is categorized as Enterprise Feedback Management and User Research Repositories
Reviews
Reviewers' Company Size
Loop11
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
15.4%
Financial Services
15.4%
Real Estate
7.7%
Marketing and Advertising
7.7%
Internet
7.7%
Other
46.2%
Computer Software
14.0%
Information Technology and Services
10.3%
Financial Services
10.3%
Design
9.3%
Retail
3.7%
Other
52.3%
Most Helpful Reviews
Loop11
Most Helpful Favorable Review
Verified User in E-Learning
This is An amazing app to download, share & annotate your recordings. I think it one of the best.
Most Helpful Critical Review
abhay S.
Verified User in Internet
we dont know in what condition test has been performed sometime it takes too much time to collect its correct result and to be sure tested in correct environment.
Maze
Most Helpful Favorable Review
Pedro U.
Verified User in Design
Allow any user to easily conduct a remote usability test and that it is compatible with the main design software.
Most Helpful Critical Review
Verified User in Information Technology and Services
I use Maze for surveys too but it needs more functionalities as a survey tool, for example, changing the order of the options and adding images to each option. Also, if you want to do a usability test, you really really need to make sure that the prototype...
Verified User in E-Learning
This is An amazing app to download, share & annotate your recordings. I think it one of the best.
Pedro U.
Verified User in Design
Allow any user to easily conduct a remote usability test and that it is compatible with the main design software.
abhay S.
Verified User in Internet
we dont know in what condition test has been performed sometime it takes too much time to collect its correct result and to be sure tested in correct environment.
Verified User in Information Technology and Services
I use Maze for surveys too but it needs more functionalities as a survey tool, for example, changing the order of the options and adding images to each option. Also, if you want to do a usability test, you really really need to make sure that the prototype...
Discussions
Loop11 has no discussions with answers
Maze software is a tool used for user experience research and testing. It allows designers and product teams to create prototypes and conduct usability tests to gather insights on how users interact with their designs. This helps in improving the design and functionality of digital products.
1 comment
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
Maze has no more discussions with answers
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