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At a Glance
Loom Systems
Loom Systems
Star Rating
(6)4.8 out of 5
Market Segments
Small-Business (40.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Loom Systems
Moogsoft
Moogsoft
Star Rating
(39)4.5 out of 5
Market Segments
Enterprise (79.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Moogsoft
Featured Products
Pricing
Entry-Level Pricing
Loom Systems
No pricing available
Moogsoft
No pricing available
Free Trial
Loom Systems
No trial information available
Moogsoft
Free Trial is available
Ratings
Meets Requirements
9.3
5
7.9
25
Ease of Use
9.3
5
8.8
26
Ease of Setup
Not enough data
8.0
14
Ease of Admin
Not enough data
8.9
11
Quality of Support
9.3
5
8.5
24
Has the product been a good partner in doing business?
Not enough data
9.2
13
Product Direction (% positive)
Not enough data
9.0
23
Features by Category
Not enough data
8.3
25
Monitoring
Not enough data
8.7
19
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
Not enough data
Management Tools
Not enough data
8.2
17
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
8.7
18
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
22
Functionality
Not enough data
9.1
17
Not enough data
9.0
17
Not enough data
8.8
18
Issue Resolution
Not enough data
8.3
17
Not enough data
9.1
17
Not enough data
8.4
18
Management
Not enough data
8.7
18
Not enough data
9.1
18
Not enough data
8.6
17
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
9.0
6
ServiceNow Apps
Not enough data
9.3
5
Not enough data
8.7
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loom Systems
Loom Systems
Moogsoft
Moogsoft
Loom Systems and Moogsoft are categorized as AIOps Platforms
Unique Categories
Loom Systems
Loom Systems is categorized as Application Performance Monitoring (APM)
Moogsoft
Moogsoft is categorized as ServiceNow Store Apps, IT Alerting, and Incident Management
Reviews
Reviewers' Company Size
Loom Systems
Loom Systems
Small-Business(50 or fewer emp.)
40.0%
Mid-Market(51-1000 emp.)
40.0%
Enterprise(> 1000 emp.)
20.0%
Moogsoft
Moogsoft
Small-Business(50 or fewer emp.)
2.9%
Mid-Market(51-1000 emp.)
17.6%
Enterprise(> 1000 emp.)
79.4%
Reviewers' Industry
Loom Systems
Loom Systems
Telecommunications
20.0%
Marketing and Advertising
20.0%
Environmental Services
20.0%
Banking
20.0%
Animation
20.0%
Other
0.0%
Moogsoft
Moogsoft
Information Technology and Services
50.0%
Telecommunications
8.8%
Banking
8.8%
Computer Networking
5.9%
Oil & Energy
2.9%
Other
23.5%
Most Helpful Reviews
Loom Systems
Loom Systems
Most Helpful Favorable Review
sharon m.
SM
sharon m.
Verified User in Marketing and Advertising

My favorite part of Loom is how the platform manages to correlate multi-layered events which helps understand the root cause of issues and thus, helps me realize that it's all really one issue so I don't waste time on each symptom separately.

Most Helpful Critical Review
Daniel U.
DU
Daniel U.
Verified User in Environmental Services

My team had been working with manual tools for 10+ years and it took us some time to get used to having and counting on an automatic system

Moogsoft
Moogsoft
Most Helpful Favorable Review
Verified User in Financial Services
GF
Verified User in Financial Services

I like the concept of finding correlation to issues going on, and working with other platforms for documenting issues through to Problem records and Change Requests.

Most Helpful Critical Review
KA
Kantamsetti A.
Verified User in Information Technology and Services

Sometimes it indicates wrong incident number to the situation ID. Placing bulk number of servers in MM is quite difficult. Though we place server in MM , it will throw alert. Though the issue is not resolved the alert shows to be cleared after a specific...

Alternatives
Loom Systems
Loom Systems Alternatives
Dynatrace
Dynatrace
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Splunk Enterprise
Splunk Enterprise
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LogicMonitor
LogicMonitor
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Splunk AppDynamics
Splunk AppDynamics
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Moogsoft
Moogsoft Alternatives
BigPanda
BigPanda
Add BigPanda
Dynatrace
Dynatrace
Add Dynatrace
PagerDuty
PagerDuty
Add PagerDuty
Splunk Enterprise
Splunk Enterprise
Add Splunk Enterprise
Discussions
Loom Systems
Loom Systems Discussions
Monty the Mongoose crying
Loom Systems has no discussions with answers
Moogsoft
Moogsoft Discussions
how can we place bulk servers in MOOGSOFT black out portal?
1 comment
VD
Hi Naveen, we used the script to do so, with that only you will be able to add the multiple server in the same time.Read more
What's the possibility bringing in domain expertise in this platform?
1 comment
Ashish H.
AH
Interesting question. Leveraging skills, knowledge, and intuition is really important in getting the exact root cause identified and fixed.Read more
What are the benefits of AIOps?
1 comment
Official Response from Moogsoft
Through algorithmic analysis of IT data and Observability telemetry, AIOps helps IT Ops, DevOps, and SRE teams work smarter and faster, so they can detect...Read more