Compare Lookback and Loop11 
- Users report that Lookback excels in ease of setup, achieving a perfect score of 10.0, while Loop11 lacks this clarity, leaving users to navigate a more complex setup process.
- Reviewers mention that Lookback's video interview feature scores highly at 9.4, providing a seamless experience for capturing user feedback, whereas Loop11 does not have a comparable feature that stands out in user reviews.
- G2 users highlight Lookback's collaboration tools, scoring 9.4, which facilitate team discussions and insights sharing, while Loop11's collaboration features are perceived as less robust, with a sorting score of only 6.7.
- Users on G2 appreciate Lookback's strong product direction, with a perfect score of 10.0, indicating confidence in the software's future development, contrasting with Loop11's score of 8.8, which suggests some uncertainty among users.
- Reviewers say that Lookback's quality of support is rated at 8.2, which is slightly lower than Loop11's 8.5, indicating that while both provide decent support, Loop11 may have a slight edge in customer service responsiveness.
- Users report that Lookback's participant selection methods are more versatile, allowing for in-app and on-site recruitment, while Loop11's options are more limited, which may affect the diversity of user feedback collected.
- Full features of the Enterprise subscription for 14 days
When lookback works, it's absolutely perfect! Most users go through the installation process just fine because of the clear instructions. Audio and video are usually pretty clear (but this depends on the user's bandwidth). I LOVE the notes with...
Users have a lot of difficulty with the plug-in, which sometimes causes no-shows. I found out that some of the users came to the session, but we could not see each other for some reason.
This is An amazing app to download, share & annotate your recordings. I think it one of the best.
we dont know in what condition test has been performed sometime it takes too much time to collect its correct result and to be sure tested in correct environment.
When lookback works, it's absolutely perfect! Most users go through the installation process just fine because of the clear instructions. Audio and video are usually pretty clear (but this depends on the user's bandwidth). I LOVE the notes with...
This is An amazing app to download, share & annotate your recordings. I think it one of the best.
Users have a lot of difficulty with the plug-in, which sometimes causes no-shows. I found out that some of the users came to the session, but we could not see each other for some reason.
we dont know in what condition test has been performed sometime it takes too much time to collect its correct result and to be sure tested in correct environment.
