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Compare Lightspeed Retail and Shopify POS 
At a Glance
Market Segments
Small-Business (83.1% of reviews)
Small-Business (79.9% of reviews)
Entry-Level Pricing
Starting at $69.00
USD $89/month per location
Lightspeed Retail
Star Rating
(291)4.0 out of 5
Market Segments
Small-Business (83.1% of reviews)
Entry-Level Pricing
Starting at $69.00
Browse all 4 pricing plansShopify POS
Star Rating
(323)4.4 out of 5
Market Segments
Small-Business (79.9% of reviews)
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lightspeed Retail excels in inventory management, with features like low-stock alerts and multilocation inventory tracking rated highly at 9.1 and 8.2 respectively, making it a preferred choice for businesses with complex inventory needs.
- Reviewers mention that Shopify POS shines in e-commerce integration, with a score of 9.0, allowing seamless online and offline sales, which is particularly beneficial for businesses looking to expand their online presence.
- G2 users highlight that Lightspeed Retail's customer support is rated lower at 7.9 compared to Shopify POS's 8.6, indicating that users may find more reliable assistance with Shopify when issues arise.
- Users on G2 say that Lightspeed Retail offers superior barcode scanning capabilities, scoring 9.1, which is crucial for retail environments where quick checkouts are essential, while Shopify POS lags behind at 8.1.
- Reviewers mention that Shopify POS provides better email marketing tools, scoring 8.1, which can help businesses engage with customers effectively, whereas Lightspeed Retail's score of 7.4 suggests room for improvement in this area.
- Users report that both platforms offer solid credit card processing options, but Lightspeed Retail edges out with a score of 9.1 compared to Shopify POS's 8.6, indicating a more robust payment processing experience.
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Retail Management Software
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Pricing
Entry-Level Pricing
Lightspeed Retail
Lean
Starting at $69.00
For your essential business needs.
- Retail POS
- 1 Register
- Integrated Payments
Shopify POS
Shopify POS Pro
USD $89/month per location
Store management tools and omnichannel features essential for brick-and-mortar businesses.
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions
Free Trial
Lightspeed Retail
Free Trial is available
Shopify POS
Free Trial is available
Ratings
Meets Requirements
8.2
234
8.5
271
Ease of Use
8.5
234
8.8
272
Ease of Setup
8.1
136
8.8
153
Ease of Admin
8.4
136
8.8
149
Quality of Support
7.9
229
8.5
258
Has the product been a good partner in doing business?
7.9
137
8.9
147
Product Direction (% positive)
7.5
227
8.7
271
Features by Category
POS
8.9
96
8.6
111
9.1
102
8.1
91
8.8
100
8.0
100
8.7
108
8.3
106
9.0
108
8.5
106
Marketing
8.0
61
7.6
92
7.4
49
8.2
99
Administration
9.1
102
8.3
110
8.6
79
7.8
95
8.8
105
8.2
113
7.7
69
8.8
111
Payment Processing
Not enough data
9.2
16
Not enough data
9.1
17
Not enough data
8.7
17
Not enough data
9.4
16
Administration
Not enough data
9.0
15
Not enough data
8.8
17
Not enough data
8.1
15
Not enough data
7.8
17
Not enough data
8.2
16
Not enough data
7.2
16
Not enough data
7.7
16
Payment Options
Not enough data
7.9
16
Not enough data
7.5
16
Security
Not enough data
8.3
17
Platform
Not enough data
8.4
16
Not enough data
8.5
17
Payment
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
7.1
11
Not enough data
7.9
11
Not enough data
7.1
11
Not enough data
8.0
11
Not enough data
8.2
12
Not enough data
7.6
11
Checkout
Not enough data
8.5
11
Not enough data
7.5
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
7.8
10
Inventory Management
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.1
9
Not enough data
8.1
9
Reporting and analytics
Not enough data
7.1
11
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.5
11
Customer Management
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
8.1
9
Team Management
Not enough data
8.3
9
Not enough data
9.2
10
Not enough data
8.3
8
Not enough data
8.7
9
Not enough data
8.7
9
Help and support
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
8.5
9
Not enough data
8.1
8
Not enough data
8.5
8
Integration
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
8.5
10
Data Management
Not enough data
8.9
6
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.6
7
Analytics
Not enough data
8.1
7
Not enough data
8.8
7
Not enough data
9.0
8
Not enough data
8.5
8
Mobile
Not enough data
8.6
7
Not enough data
7.9
8
Platform Additional Functionality
Not enough data
8.3
6
Not enough data
8.3
7
Integration
Not enough data
8.5
8
Not enough data
8.9
9
Not enough data
8.1
7
Generative AI
Not enough data
8.0
9
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.7
9
Not enough data
7.7
8
Omnichannel Features
Not enough data
7.7
8
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
7.1
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
7.8
9
Categories
Categories
Shared Categories
Lightspeed Retail and Shopify POS are categorized as Retail POS
Unique Categories
Lightspeed Retail has no unique categories
Shopify POS is categorized as Omnichannel Commerce, Payment Processing, Retail Analytics, and Retail Management Software
Reviews
Reviewers' Company Size
Lightspeed Retail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.6%
Apparel & Fashion
5.8%
Sporting Goods
4.7%
Consumer Goods
4.3%
Food & Beverages
3.6%
Other
33.1%
Retail
26.0%
Apparel & Fashion
12.7%
Marketing and Advertising
5.8%
Consumer Goods
4.5%
Computer Software
3.9%
Other
47.1%
Most Helpful Reviews
Lightspeed Retail
Most Helpful Favorable Review
Stacie S.
Verified User in Retail
There are so many different ways to search for information, that if you know how to search for what you're looking for, it's easy to jump right to it without having to filter through a ton of unnecessary information. I also like how quotes, orders, and...
Most Helpful Critical Review
Brett T.
Verified User in Automotive
Our bike shop has been using Lightspeed for 5 years now, first with their Mac based software, and then with their cloud based software (Lightspeed Retail). There are many great things about the software, but on the whole I would not recommend a small...
Shopify POS
Most Helpful Favorable Review
Nellie S.
Verified User in Events Services
I love that it is so easy to find and update clients and process an order. I enjoy the mulitiple ways we can apply promo, sales and particular saving for our clients. And how fast it works with our CRM of Infusionsoft/KEAP to support purchases made by our...
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
As a new user I have not figured out my dislikes yet.
Stacie S.
Verified User in Retail
There are so many different ways to search for information, that if you know how to search for what you're looking for, it's easy to jump right to it without having to filter through a ton of unnecessary information. I also like how quotes, orders, and...
Nellie S.
Verified User in Events Services
I love that it is so easy to find and update clients and process an order. I enjoy the mulitiple ways we can apply promo, sales and particular saving for our clients. And how fast it works with our CRM of Infusionsoft/KEAP to support purchases made by our...
Brett T.
Verified User in Automotive
Our bike shop has been using Lightspeed for 5 years now, first with their Mac based software, and then with their cloud based software (Lightspeed Retail). There are many great things about the software, but on the whole I would not recommend a small...
Verified User in Non-Profit Organization Management
As a new user I have not figured out my dislikes yet.
Alternatives
Discussions
What does the company Lightspeed do?
5 comments
JG
Manage inventory on a physical store, manage the Sales and the reporting for OnSite orders as the Retail Store Management SystemRead more
What are the key features of a POS system?
1 comment
GR
Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching...Read more
Lightspeed Retail has no more discussions with answers
Shopify POS has no discussions with answers
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