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Compare Kore.AI and Microsoft Copilot Studio 
At a Glance
Market Segments
Enterprise (43.9% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
No pricing available
$1.00 2000 Sessions Month
Kore.AI
Star Rating
(395)4.7 out of 5
Market Segments
Enterprise (43.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AIMicrosoft Copilot Studio
Star Rating
(70)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Entry-Level Pricing
$1.00 2000 Sessions Month
Learn more about Microsoft Copilot StudioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in Natural Language Understanding (NLU) with a score of 9.2, while Microsoft Copilot Studio trails slightly at 8.8. Reviewers mention that Kore.AI's ability to comprehend complex queries enhances user interaction significantly.
- Reviewers mention that Kore.AI's Proactive Engagement feature scores 9.0, indicating a strong capability to anticipate user needs, whereas Microsoft Copilot Studio's score of 8.4 in this area suggests it may not be as effective in engaging users proactively.
- G2 users highlight that Kore.AI's customization options for AI agents, particularly in Natural Language Configuration and Tone Customization, are superior, with scores of 9.0 and 8.8 respectively, compared to Microsoft Copilot Studio's lower ratings in similar features.
- Users on G2 report that Kore.AI's integration capabilities score 9.0, making it easier to connect with various platforms, while Microsoft Copilot Studio's score of 8.7 indicates it may have some limitations in this area.
- Reviewers mention that Kore.AI's Feedback Collection feature is highly rated at 9.4, showcasing its effectiveness in gathering user insights, while Microsoft Copilot Studio's feedback mechanisms are perceived as less robust, scoring lower in user satisfaction.
- Users say that Kore.AI's overall ease of use is rated at 9.1, slightly ahead of Microsoft Copilot Studio's 9.0, suggesting that Kore.AI may provide a more intuitive user experience based on reviewer feedback.
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Pricing
Entry-Level Pricing
Kore.AI
No pricing availableMicrosoft Copilot Studio
Power Virtual Agents
$1.00
2000 Sessions Month
NA
- Create and maintain intelligent chatbots - 1,000 bots Sessions - 2,000 per month3 Use Common Data Service} - 10 GB database capacity } 420 GB file capacity4 Enable your bot to take action - Power Automate use rights5 Sessions add-on - Sessions add-on$450
Free Trial
Kore.AI
Free Trial is available
Microsoft Copilot Studio
No trial information availableRatings
Meets Requirements
9.0
293
8.3
62
Ease of Use
9.1
294
8.7
63
Ease of Setup
9.1
190
8.5
42
Ease of Admin
8.9
169
8.5
24
Quality of Support
8.8
285
8.3
59
Has the product been a good partner in doing business?
9.0
159
8.4
24
Product Direction (% positive)
9.7
289
9.4
60
Features by Category
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.0
172
Not enough data
9.0
160
Not enough data
9.2
176
Not enough data
Automation - AI Agents
8.7
26
Not enough data
8.6
26
Not enough data
8.4
26
Not enough data
8.8
26
Not enough data
9.2
25
Not enough data
Platform
9.1
174
Not enough data
9.0
174
Not enough data
8.9
160
Not enough data
Autonomy - AI Agents
8.7
25
Not enough data
8.9
25
Not enough data
9.0
25
Not enough data
8.8
26
Not enough data
Generative AI
8.9
111
Not enough data
8.9
111
Not enough data
Responses
8.8
228
Not enough data
8.8
224
Not enough data
8.8
209
Not enough data
8.8
220
Not enough data
8.8
201
Not enough data
Platform
8.9
215
Not enough data
8.9
224
Not enough data
8.7
216
Not enough data
8.9
225
Not enough data
8.6
209
Not enough data
8.8
214
Not enough data
8.9
213
Not enough data
Generative AI
9.1
140
Not enough data
9.1
139
Not enough data
Conversational Platform
8.9
140
Not enough data
9.0
140
Not enough data
8.9
140
Not enough data
9.0
139
Not enough data
Support Automation
9.0
137
Not enough data
8.9
135
Not enough data
8.9
139
Not enough data
8.9
137
Not enough data
Generative AI
9.0
96
Not enough data
9.0
95
Not enough data
Data
8.9
50
Not enough data
9.2
50
Not enough data
Interaction
8.6
50
Not enough data
9.0
49
Not enough data
9.0
49
Not enough data
9.0
49
Not enough data
9.0
50
Not enough data
Learning
9.1
50
Not enough data
8.6
50
Not enough data
Content Generation
8.8
50
Not enough data
8.8
50
Not enough data
System
9.0
50
Not enough data
9.0
50
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.0
86
7.7
13
9.0
85
8.6
13
Agentic AI - Bot Platforms
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.3
5
Customization - AI Agent Builders
Not enough data
7.9
18
Not enough data
7.5
19
Not enough data
7.6
19
Functionality - AI Agent Builders
Not enough data
7.5
18
Not enough data
7.6
17
Not enough data
7.8
17
Not enough data
7.8
17
Data and Analytics - AI Agent Builders
Not enough data
7.9
17
Not enough data
7.3
17
Not enough data
8.1
17
Integration - AI Agent Builders
Not enough data
8.3
18
Not enough data
8.1
18
Not enough data
8.2
17
Not enough data
8.2
18
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kore.AI and Microsoft Copilot Studio are categorized as Bot Platforms
Unique Categories
Kore.AI is categorized as AI Chatbots, AI Agents For Business Operations, Conversational Support, Chatbots, Enterprise Search Software, and AI Voice Assistants
Microsoft Copilot Studio is categorized as AI Agent Builders
Reviews
Reviewers' Company Size
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Copilot Studio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.3%
Computer Software
20.8%
Banking
9.8%
Consulting
3.9%
Computer & Network Security
3.3%
Other
35.0%
Information Technology and Services
20.6%
Computer Software
11.8%
Financial Services
8.8%
Computer & Network Security
5.9%
Automotive
5.9%
Other
47.1%
Most Helpful Reviews
Kore.AI
Most Helpful Favorable Review
Paneendra G.
Verified User in Hospital & Health Care
Creating dialogue callflows and Machin Learning training. Kore support is excellent
Most Helpful Critical Review
Verified User in Information Technology and Services
Need additional business channels like whatsapp.
Microsoft Copilot Studio
Most Helpful Favorable Review
Verified User in Computer Software
The ease of creating new AI Assistants is really helpful.
Most Helpful Critical Review
BINOD M.
Verified User in Computer Networking
Lacking Deep Analytics and Debugging Tools
Paneendra G.
Verified User in Hospital & Health Care
Creating dialogue callflows and Machin Learning training. Kore support is excellent
Verified User in Computer Software
The ease of creating new AI Assistants is really helpful.
Verified User in Information Technology and Services
Need additional business channels like whatsapp.
BINOD M.
Verified User in Computer Networking
Lacking Deep Analytics and Debugging Tools
Alternatives
Discussions
Kore.AI has no discussions with answers
How soon will this bot be able to answer customer questions flawlessly?
1 comment
RJ
It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to...Read more
What can power virtual agents do?
1 comment
AD
Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in...Read more
Microsoft Copilot Studio has no more discussions with answers
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