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- Insight Hub (formerly SmartBear BugSnag)-vs-Sentry
Compare Insight Hub (formerly SmartBear BugSnag) and Sentry 
At a Glance
Market Segments
Small-Business (45.2% of reviews)
Small-Business (46.5% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free
Insight Hub (formerly SmartBear BugSnag)
Star Rating
(31)4.3 out of 5
Market Segments
Small-Business (45.2% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 4 pricing plansSentry
Star Rating
(116)4.5 out of 5
Market Segments
Small-Business (46.5% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BugSnag excels in Crash Monitoring with a score of 9.3, providing constant monitoring and timely alerts, which reviewers appreciate for its reliability in identifying issues quickly.
- Reviewers mention that Sentry shines in Bug History tracking, scoring 8.9, allowing teams to easily access and analyze past bugs, which enhances their debugging process significantly.
- G2 users highlight BugSnag's Data Retention capabilities, scoring 9.3, as a strong point, enabling users to keep historical data for longer periods, which is crucial for long-term analysis.
- Users on G2 report that Sentry's Real User Monitoring (RUM) feature, with a score of 8.7, provides valuable insights into user interactions, helping teams optimize performance based on real user data.
- Reviewers say that BugSnag's Alerting system, rated at 8.8, is highly customizable, allowing teams to set specific alerts that cater to their unique needs, which many find beneficial for their workflow.
- Users mention that Sentry's Performance Monitoring features, scoring 8.8, are robust, providing detailed insights into application performance, which helps teams proactively address potential issues before they affect users.
Featured Products
Sponsored
UptimeRobot
(232)
Application Performance Monitoring (APM)
Visit Website
Pricing
Entry-Level Pricing
Insight Hub (formerly SmartBear BugSnag)
Free
Free Trial
Per Month
- 1 user
- Error and performance monitoring
- 7.5K events and 1M spans per month
Sentry
Developer
Free
For solo devs working on small projects
- 5k events/month
- 1 user
- 30 day history
Free Trial
Insight Hub (formerly SmartBear BugSnag)
Free Trial is available
Sentry
Free Trial is available
Ratings
Meets Requirements
8.9
28
9.0
96
Ease of Use
8.9
28
8.6
97
Ease of Setup
9.0
7
8.5
47
Ease of Admin
8.8
7
8.8
35
Quality of Support
8.8
17
8.4
70
Has the product been a good partner in doing business?
9.3
5
8.9
28
Product Direction (% positive)
7.4
27
9.1
96
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Not enough data
7.8
9
Not enough data
8.9
11
Not enough data
8.3
8
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
7.6
9
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
7.4
31
Not enough data
7.2
30
Not enough data
8.0
35
Bug Monitoring
Not enough data
8.5
36
9.7
5
8.8
40
9.3
5
8.1
36
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.2
11
Not enough data
8.6
12
Not enough data
7.4
11
Crash Data
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
8.0
11
Metrics
Not enough data
7.3
10
Not enough data
7.5
10
Not enough data
7.8
10
Not enough data
6.7
8
Not enough data
6.3
8
Visibility
Not enough data
8.8
14
Not enough data
8.2
14
Not enough data
8.9
14
Monitoring and Management
Not enough data
7.6
13
Not enough data
8.5
13
Not enough data
8.7
13
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.3
22
Not enough data
8.5
23
Not enough data
8.9
24
Not enough data
6.4
14
Not enough data
8.4
17
Response
Not enough data
8.4
21
Not enough data
8.3
21
Not enough data
8.1
17
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.8
16
Not enough data
7.6
15
Functionality
Not enough data
7.1
14
Not enough data
7.8
13
Not enough data
5.0
11
Not enough data
6.4
12
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
7.3
10
Not enough data
7.5
10
Not enough data
7.8
10
Not enough data
6.7
8
Not enough data
6.3
8
Categories
Categories
Shared Categories
Insight Hub (formerly SmartBear BugSnag) and Sentry are categorized as Bug Tracking, Application Performance Monitoring (APM), Digital Experience Monitoring (DEM), and Website Monitoring
Unique Categories
Insight Hub (formerly SmartBear BugSnag) has no unique categories
Sentry is categorized as Log Monitoring, IoT Development Tools, Session Replay, IT Alerting, Mobile Crash Reporting, and Gaming Tools
Reviews
Reviewers' Company Size
Insight Hub (formerly SmartBear BugSnag)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sentry
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.4%
Internet
9.7%
Information Technology and Services
9.7%
Hospital & Health Care
9.7%
Financial Services
9.7%
Other
41.9%
Computer Software
28.9%
Information Technology and Services
18.4%
Internet
9.6%
Financial Services
4.4%
Logistics and Supply Chain
3.5%
Other
35.1%
Most Helpful Reviews
Insight Hub (formerly SmartBear BugSnag)
Most Helpful Favorable Review
Vita M.
Verified User in Information Technology and Services
For me, it is a very easy way to automatically collect diagnostics. Working well with web and mobile which really suit me so much. I can see all situation about errors by first reason. Also, I have a chance to track release health.
Most Helpful Critical Review
David L.
Verified User in Information Technology and Services
The information Bugsnag captures in Go isn't that useful. Stack traces can be misleading. I'd like to track multiple levels of log in Bugsnag but not necessarily report them all through to Pagerduty (i.e. I'd like to also capture warnings but not have them...
Sentry
Most Helpful Favorable Review
Ariel C.
Verified User in Information Technology and Services
For me, the most convenient is track errors for multiple languages on a single app. Pretty easy to install and set up.
Most Helpful Critical Review
Eric H.
Verified User in Medical Devices
I've found an unusual and very problematic bug with the account management-- I had a previous Sentry account with another company, and after changing jobs, I've found that no matter what I do, I cannot log in to the new company's single sign on page in...
Vita M.
Verified User in Information Technology and Services
For me, it is a very easy way to automatically collect diagnostics. Working well with web and mobile which really suit me so much. I can see all situation about errors by first reason. Also, I have a chance to track release health.
Ariel C.
Verified User in Information Technology and Services
For me, the most convenient is track errors for multiple languages on a single app. Pretty easy to install and set up.
David L.
Verified User in Information Technology and Services
The information Bugsnag captures in Go isn't that useful. Stack traces can be misleading. I'd like to track multiple levels of log in Bugsnag but not necessarily report them all through to Pagerduty (i.e. I'd like to also capture warnings but not have them...
Eric H.
Verified User in Medical Devices
I've found an unusual and very problematic bug with the account management-- I had a previous Sentry account with another company, and after changing jobs, I've found that no matter what I do, I cannot log in to the new company's single sign on page in...
Discussions
Insight Hub (formerly SmartBear BugSnag) has no discussions with answers
What is your primary use case for Sentry in application monitoring, and how has it impacted your development process?
1 comment
JD
You can intergrate senty with your application to get the errors on your email or simply getting notified when your system fails or give you any kind of...Read more
Sentry has no more discussions with answers
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