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Compare Inline Manual and WalkMe 
At a Glance
Market Segments
Small-Business (52.4% of reviews)
Enterprise (57.8% of reviews)
Entry-Level Pricing
Upon request
No pricing available
Inline Manual
Star Rating
(22)4.6 out of 5
Market Segments
Small-Business (52.4% of reviews)
Entry-Level Pricing
Upon request
Browse all 2 pricing plansWalkMe
Star Rating
(495)4.5 out of 5
Market Segments
Enterprise (57.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in Quality of Support with a score of 8.8, while Inline Manual shines even brighter with a score of 9.7, indicating that users find Inline Manual's support to be more responsive and helpful.
- Reviewers mention that WalkMe offers superior Click Tracking capabilities with a score of 9.0, which allows for detailed user interaction analysis, whereas Inline Manual's tracking features are less robust, leading to a score of 7.7 in User Path Tracking.
- G2 users highlight that WalkMe's ServiceNow Integration is rated a perfect 10.0, making it a top choice for organizations using ServiceNow, while Inline Manual does not offer this level of integration, which could be a drawback for users in that ecosystem.
- Users on G2 report that Inline Manual's Audio-visual Walkthroughs are rated at 8.7, providing a more engaging user experience compared to WalkMe's score of 7.9, suggesting that Inline Manual may be better for creating visually appealing guides.
- Reviewers mention that WalkMe's Self-Service Experience is rated at 8.4 for its Knowledge Base, but Inline Manual surpasses this with a score of 8.8, indicating that users find Inline Manual's resources more comprehensive and easier to navigate.
- Users say that WalkMe's Ease of Use is rated at 8.3, which is slightly higher than Inline Manual's score of 8.1, suggesting that while both platforms are user-friendly, WalkMe may have a slight edge in overall usability.
Featured Products
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Product Fruits
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Customer Self-Service
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Alhena AI
(34)
Customer Self-Service
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Helpjuice
(302)
Customer Self-Service
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Pricing
Entry-Level Pricing
WalkMe
No pricing availableFree Trial
Inline Manual
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
8.9
15
8.7
434
Ease of Use
8.1
15
8.3
442
Ease of Setup
8.2
13
8.1
353
Ease of Admin
8.3
14
8.2
333
Quality of Support
9.7
17
8.8
429
Has the product been a good partner in doing business?
9.5
14
8.9
333
Product Direction (% positive)
8.5
16
8.9
421
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
User Analysis
Not enough data
7.8
257
Not enough data
8.1
291
User Support
Not enough data
8.5
281
Not enough data
7.6
223
Not enough data
7.9
230
Walkthrough Type
8.7
5
8.0
237
9.0
5
9.1
289
Platform Basics - Digital Adoption Platform
Not enough data
8.7
10
Not enough data
8.7
10
Analytics - Digital Adoption Platform
Not enough data
8.7
9
Functions - Digital Adoption Platform
Not enough data
8.8
10
Not enough data
8.7
10
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
92
Self-Service Experience
8.8
10
8.4
194
8.9
9
8.3
193
Feature Not Available
8.1
185
Not enough data
6.7
129
Not enough data
8.1
163
Self-Service Platform
Not enough data
8.4
167
Not enough data
8.3
172
Not enough data
7.1
130
Not enough data
7.7
151
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Inline Manual and WalkMe are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Inline Manual has no unique categories
Reviews
Reviewers' Company Size
Inline Manual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.9%
Marketing and Advertising
9.5%
Financial Services
9.5%
Real Estate
4.8%
Investment Management
4.8%
Other
28.6%
Computer Software
11.3%
Financial Services
8.0%
Information Technology and Services
7.8%
Hospital & Health Care
5.3%
Insurance
4.7%
Other
62.8%
Most Helpful Reviews
Inline Manual
Most Helpful Favorable Review
Verified User in Investment Management
Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.
Most Helpful Critical Review
WalkMe
Most Helpful Favorable Review
Verified User in Information Technology and Services
Easy to implement and work with across enterprise SaaS platforms or external website
Most Helpful Critical Review
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Verified User in Investment Management
Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.
Verified User in Information Technology and Services
Easy to implement and work with across enterprise SaaS platforms or external website
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very expensive.
Discussions
Inline Manual has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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