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- Infor Customer Relationship Management (CRM)-vs-Salesforce Sales Cloud
Compare Infor Customer Relationship Management (CRM) and Salesforce Sales Cloud 
At a Glance
Market Segments
Mid-Market (54.4% of reviews)
Mid-Market (45.8% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
Infor Customer Relationship Management (CRM)
Star Rating
(76)3.2 out of 5
Market Segments
Mid-Market (54.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Infor Customer Relationship Management (CRM)Salesforce Sales Cloud
Star Rating
(23,348)4.4 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Infor CloudSuite CRM has a lower star rating of 3.2 compared to Salesforce Sales Cloud's 4.4, indicating a general preference for Salesforce among users.
- Users report that Salesforce Sales Cloud excels in ease of use with a score of 8.1, while Infor CloudSuite CRM struggles with a score of only 6.5, making Salesforce a more user-friendly option for everyday tasks.
- G2 users highlight that Salesforce Sales Cloud offers superior sales force automation features, particularly in Contact & Account Management (8.8) and Opportunity & Pipeline Management (8.7), whereas Infor CloudSuite CRM scores lower in these areas (7.3 and 6.5 respectively).
- Users on G2 mention that Salesforce Sales Cloud provides better customer support, with a quality rating of 8.1 compared to Infor CloudSuite CRM's 6.2, suggesting that Salesforce users feel more supported in their experience.
- Reviewers say that Salesforce Sales Cloud's marketing automation capabilities, such as Email Marketing (7.9) and Campaign Management (8.1), significantly outperform Infor CloudSuite CRM, which scores lower in these critical areas (5.8 and 6.0 respectively).
- Users report that Salesforce Sales Cloud's integration capabilities are robust, with high scores in Email Integration (8.5) and Salesforce Integration (8.8), while Infor CloudSuite CRM falls short with lower scores in similar categories (5.2 for both Data Import & Export Tools and Integration APIs).
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Pricing
Entry-Level Pricing
Infor Customer Relationship Management (CRM)
No pricing availableSalesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Infor Customer Relationship Management (CRM)
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
6.7
63
8.8
13,200
Ease of Use
6.5
64
8.1
16,122
Ease of Setup
5.0
29
7.8
7,243
Ease of Admin
5.5
32
7.9
4,162
Quality of Support
6.2
53
8.1
11,472
Has the product been a good partner in doing business?
6.9
26
8.3
4,124
Product Direction (% positive)
3.8
64
8.2
12,875
Features by Category
Sales Force Automation
7.3
52
|
Verified
8.8
9140
|
Verified
6.7
26
8.2
6089
|
Verified
6.5
50
|
Verified
8.7
8867
|
Verified
6.3
51
|
Verified
8.3
9127
|
Verified
5.9
37
|
Verified
8.0
7016
|
Verified
6.2
50
|
Verified
8.2
7312
|
Verified
6.2
40
|
Verified
8.0
6454
|
Verified
5.9
34
|
Verified
8.1
6354
|
Verified
6.0
34
|
Verified
8.3
7109
|
Verified
Marketing Automation
5.9
32
7.9
6372
|
Verified
6.2
33
8.1
6696
|
Verified
6.6
36
|
Verified
8.5
7714
|
Verified
6.3
24
|
Verified
7.9
5140
Customer Support
7.0
27
|
Verified
8.3
6522
|
Verified
6.4
22
|
Verified
8.1
6099
|
Verified
6.3
25
|
Verified
8.2
6495
|
Verified
6.0
20
|
Verified
8.0
5216
|
Verified
6.7
25
|
Verified
8.2
5709
|
Verified
Reporting & Analytics
5.8
43
|
Verified
8.5
8656
|
Verified
6.4
41
|
Verified
8.5
8842
|
Verified
5.0
37
|
Verified
8.2
7154
|
Verified
Mobile & Social
5.2
22
|
Verified
7.9
5346
|
Verified
5.4
22
|
Verified
7.8
4977
|
Verified
5.8
31
|
Verified
7.7
5825
|
Verified
Platform
7.2
24
|
Verified
8.5
3332
|
Verified
5.8
24
|
Verified
8.5
3337
|
Verified
7.5
23
|
Verified
8.6
3362
|
Verified
6.6
15
|
Verified
8.4
2644
|
Verified
7.2
20
|
Verified
8.5
2917
|
Verified
4.8
22
8.1
2944
|
Verified
6.1
23
|
Verified
8.7
3343
|
Verified
5.7
20
|
Verified
8.1
2784
Integration
5.4
30
|
Verified
8.5
2382
|
Verified
5.5
17
|
Verified
8.5
2836
|
Verified
4.4
20
8.5
2683
|
Verified
Generative AI
Not enough data
7.5
641
Agentic AI - CRM
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.5
247
Not enough data
8.8
267
Not enough data
8.7
289
Not enough data
8.6
266
Organization
Not enough data
8.9
325
Not enough data
8.8
317
Not enough data
8.8
310
Performance Analysis
Not enough data
8.4
260
Not enough data
8.8
282
Sales Analysis
Not enough data
8.4
261
Not enough data
8.7
275
Generative AI
Not enough data
8.4
98
Not enough data
8.2
98
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.6
430
Not enough data
8.4
421
Not enough data
8.0
377
Not enough data
8.0
372
Not enough data
8.8
430
Not enough data
8.4
378
Not enough data
8.5
393
Repeatability and Reportability
Not enough data
8.3
394
Not enough data
8.6
413
Not enough data
8.7
409
Not enough data
8.3
395
Not enough data
7.6
328
AI and Automation
Not enough data
8.5
374
Not enough data
8.3
384
Not enough data
8.2
343
Not enough data
7.9
346
Not enough data
7.7
329
Generative AI
Not enough data
7.1
182
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
120
Not enough data
8.5
124
Not enough data
8.6
119
Not enough data
8.9
119
Agent Performance Management
Not enough data
8.7
129
Not enough data
8.6
113
Not enough data
8.7
129
Generative AI
Not enough data
8.2
45
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
43
Not enough data
8.3
44
Not enough data
8.8
44
Not enough data
8.7
41
Not enough data
8.3
42
Not enough data
8.4
36
Not enough data
8.1
37
CRM Data Enrichment
Not enough data
8.0
42
Not enough data
8.3
41
Not enough data
8.0
39
Not enough data
7.9
42
Not enough data
8.7
36
Account Management
Not enough data
8.3
43
Not enough data
7.9
43
Not enough data
8.0
40
Not enough data
8.2
39
Not enough data
8.6
36
Not enough data
8.3
36
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.1
126
Not enough data
8.5
126
Not enough data
8.0
127
Not enough data
8.0
125
Not enough data
8.8
127
Branding & Customizatio
Not enough data
8.1
122
Not enough data
8.2
126
Not enough data
8.3
124
Automatic Rules & Configurations
Not enough data
8.3
125
Not enough data
8.2
125
Not enough data
7.9
128
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
Not enough data
8.3
117
Not enough data
8.4
108
Not enough data
8.3
113
Not enough data
8.6
113
Not enough data
8.5
112
Not enough data
8.7
111
Not enough data
8.0
109
Territory Management - Sales Planning
Not enough data
8.5
110
Not enough data
8.3
115
Quota & Capacity Management - Sales Planning
Not enough data
8.2
112
Not enough data
8.2
119
Not enough data
8.3
113
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
8.9
391
Not enough data
8.9
395
Not enough data
8.6
377
Discovery
Not enough data
8.9
398
Not enough data
8.6
393
Not enough data
8.6
375
Management
Not enough data
8.5
365
Not enough data
8.7
383
Platform
Not enough data
8.6
375
Not enough data
8.6
375
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.1
353
Not enough data
8.3
419
Not enough data
7.9
355
Not enough data
8.5
433
Personalization
Not enough data
8.6
396
Not enough data
8.8
476
Not enough data
8.9
507
Not enough data
8.6
454
Administrative
Not enough data
8.7
480
Not enough data
8.5
446
Not enough data
8.3
429
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
503
Not enough data
8.4
511
Not enough data
8.3
524
Customizations
Not enough data
8.7
554
Not enough data
8.5
522
Not enough data
8.5
559
Not enough data
8.3
504
Not enough data
8.4
531
Generative AI
Not enough data
7.4
230
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
877
Not enough data
8.7
909
Not enough data
8.3
812
Not enough data
8.7
936
Not enough data
8.6
873
Predictive Analytics
Not enough data
8.4
852
Not enough data
8.6
868
Not enough data
8.1
767
Not enough data
8.3
809
Sales Management
Not enough data
8.7
898
Not enough data
8.1
773
Not enough data
8.6
891
Not enough data
8.8
959
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.7
143
Not enough data
8.5
135
Not enough data
8.8
144
Not enough data
8.8
140
Not enough data
Not enough data
Contacts
Not enough data
8.9
137
Not enough data
8.7
139
Not enough data
8.8
141
Insights
Not enough data
9.1
145
Not enough data
8.8
143
Not enough data
8.3
138
Not enough data
8.5
149
Not enough data
8.4
144
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.8
234
Not enough data
8.8
227
Not enough data
8.5
188
Not enough data
8.4
224
Feedback
Not enough data
8.7
216
Not enough data
8.6
213
Not enough data
8.5
193
Not enough data
8.6
183
Not enough data
8.8
207
Not enough data
8.8
208
Not enough data
8.7
180
Generative AI
Not enough data
7.1
52
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.3
316
Not enough data
8.1
306
Not enough data
8.2
291
Not enough data
8.5
282
Not enough data
8.3
300
Analytics
Not enough data
8.7
307
Not enough data
8.4
306
Not enough data
8.4
189
Not enough data
8.3
314
Presentation
Not enough data
7.4
179
Not enough data
7.4
178
Not enough data
7.3
169
Categories
Categories
Shared Categories
Infor Customer Relationship Management (CRM) and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Infor Customer Relationship Management (CRM) has no unique categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Infor Customer Relationship Management (CRM)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.1%
Information Technology and Services
11.4%
Marketing and Advertising
5.7%
Machinery
4.3%
Hospital & Health Care
4.3%
Other
57.1%
Computer Software
14.0%
Information Technology and Services
11.9%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Infor Customer Relationship Management (CRM)
Most Helpful Favorable Review
Verified User in Machinery
Great functionality. The system is fairly easy to figure out and use. There are a lot of features already built into the system so we didn't need to customize much. The way you can create complex groups of data easily without programming knowledge is...
Most Helpful Critical Review
Peter B.
Verified User in Computer Software
UI needed updating. Not a good platform for large Enterprise. It was client based, so integration to main database was a nightmare. Very slow.
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Verified User in Machinery
Great functionality. The system is fairly easy to figure out and use. There are a lot of features already built into the system so we didn't need to customize much. The way you can create complex groups of data easily without programming knowledge is...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Peter B.
Verified User in Computer Software
UI needed updating. Not a good platform for large Enterprise. It was client based, so integration to main database was a nightmare. Very slow.
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Alternatives
Discussions
Infor Customer Relationship Management (CRM) has no discussions with answers
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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