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- Mediahawk
- Infinity Call Tracking-vs-Mediahawk
Compare Infinity Call Tracking and Mediahawk 
At a Glance
Market Segments
Mid-Market (42.8% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
£199.00
Starting at £179.00 Per Month
Infinity Call Tracking
Star Rating
(151)4.7 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Entry-Level Pricing
£199.00
Browse all 3 pricing plansMediahawk
Star Rating
(5)3.7 out of 5
Market Segments
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at £179.00 Per Month
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Pricing
Entry-Level Pricing
Infinity Call Tracking
Essentials
£199.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
Mediahawk
Starter
Starting at £179.00
Per Month
Instant insight, quick and easy to implement. All the essential features needed to start your call tracking journey at great value.
- 1 dynamic pool or 10 static numbers
- Unlimited users
- Real-time call tracking and marketing attribution
Free Trial
Infinity Call Tracking
No trial information availableMediahawk
No trial information availableRatings
Meets Requirements
8.9
118
7.7
5
Ease of Use
8.7
120
8.3
5
Ease of Setup
8.4
70
Not enough data
Ease of Admin
8.7
67
Not enough data
Quality of Support
9.4
117
8.3
5
Has the product been a good partner in doing business?
9.3
67
Not enough data
Product Direction (% positive)
9.0
113
Not enough data
Features by Category
Call Analytics
9.3
19
Not enough data
7.7
15
Not enough data
8.5
18
Not enough data
8.1
17
Not enough data
Agent Performance Management
8.2
14
Not enough data
8.6
15
Not enough data
7.7
13
Not enough data
Generative AI
8.3
11
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution Modeling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
78
Not enough data
8.7
59
Not enough data
8.3
57
Not enough data
Tracking
8.9
81
Not enough data
9.3
82
Not enough data
8.9
77
Not enough data
Analytics
9.1
81
Not enough data
9.0
59
Not enough data
8.6
71
Not enough data
7.7
44
Not enough data
Call Routing
8.4
51
Not enough data
7.8
40
Not enough data
8.2
46
Not enough data
Administration
8.1
46
Not enough data
9.2
61
Not enough data
9.2
69
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Activity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Infinity Call Tracking and Mediahawk are categorized as Inbound Call Tracking and Speech Analytics
Reviews
Reviewers' Company Size
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mediahawk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Leisure, Travel & Tourism
13.6%
Marketing and Advertising
9.3%
Construction
7.9%
Automotive
7.9%
Hospital & Health Care
7.1%
Other
54.3%
Hospital & Health Care
40.0%
Staffing and Recruiting
20.0%
Marketing and Advertising
20.0%
Education Management
20.0%
‐
Other
0.0%
Most Helpful Reviews
Infinity Call Tracking
Most Helpful Favorable Review
Verified User in Financial Services
Infinity works quite well in tracking the different sources of all campaigns.
Most Helpful Critical Review
Verified User in Security and Investigations
I find the web navigation is not the best
Mediahawk
Most Helpful Favorable Review
Barbara V.
Verified User in Hospital & Health Care
Mediahawk's customer service is second to none; they truly go the extra mile, prompt and exact with their replies and friendly at the same time. There is no small task they wouldn't do. This year, they have helped us with our DPIA processes, providing all...
Most Helpful Critical Review
Jenny M.
Verified User in Staffing and Recruiting
Setting up can be complicated and costs can really rack up if you need more numbers.
Verified User in Financial Services
Infinity works quite well in tracking the different sources of all campaigns.
Barbara V.
Verified User in Hospital & Health Care
Mediahawk's customer service is second to none; they truly go the extra mile, prompt and exact with their replies and friendly at the same time. There is no small task they wouldn't do. This year, they have helped us with our DPIA processes, providing all...
Verified User in Security and Investigations
I find the web navigation is not the best
Jenny M.
Verified User in Staffing and Recruiting
Setting up can be complicated and costs can really rack up if you need more numbers.
Alternatives
Discussions
Infinity Call Tracking has no discussions with answers
Will I have to change my phone numbers?
1 comment
Official Response from Mediahawk
No, you will not need to change your existing numbers. When you start using call tracking, you’ll receive new numbers for your marketing activities. You can...Read more
Is it complicated to install?
1 comment
Official Response from Mediahawk
In a word, no. With Dynamic, you simply add a snippet of JavaScript code to your website. To track your offline marketing, you just need to place a unique...Read more
Will call tracking affect my SEO?
1 comment
Official Response from Mediahawk
Used properly, call tracking will benefit your SEO efforts. With the snippet of JavaScript code we provide you, your main number remains hardcoded on your...Read more
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