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- Contact Center Quality Assurance Software
- Hiya Connect Branded Call
- XTIUM Unified Communications as a Service
- Hiya Connect Branded Call-vs-XTIUM Unified Communications as a Service
Compare Hiya Connect Branded Call and XTIUM Unified Communications as a Service 
At a Glance
Market Segments
Mid-Market (50.7% of reviews)
Mid-Market (64.3% of reviews)
Entry-Level Pricing
Starting at $29.00 Per Month
Starting at $7.48 1 users/seats Per Month
Hiya Connect Branded Call
Star Rating
(73)4.7 out of 5
Market Segments
Mid-Market (50.7% of reviews)
Entry-Level Pricing
Starting at $29.00 Per Month
Browse all 2 pricing plansXTIUM Unified Communications as a Service
Star Rating
(71)4.2 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Entry-Level Pricing
Starting at $7.48 1 users/seats Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Evolve IP excels in its "Quality of Support" with a score of 9.0, while Hiya Connect Branded Caller ID shines even brighter with a score of 9.5, indicating that users find Hiya's support more responsive and helpful.
- Reviewers mention that Evolve IP's "Ease of Use" is rated at 8.6, which is significantly lower than Hiya Connect's impressive score of 9.6, suggesting that users find Hiya's interface more intuitive and user-friendly.
- G2 users highlight that Evolve IP's "Integrations" score of 9.1 is strong, but Hiya Connect's perfect score of 9.6 indicates a superior ability to connect with other applications, making it a more versatile choice for businesses looking to streamline their operations.
- Users on G2 report that Evolve IP's "Video Conferencing" feature scores 8.5, while Hiya Connect's lower score of 7.3 suggests that Evolve IP provides a more robust video conferencing experience, which may be crucial for teams relying on this functionality.
- Reviewers say that Evolve IP's "Voicemail to Email" feature is rated at 8.6, but Hiya Connect's lower score of 6.1 indicates that users may find Evolve IP's implementation of this feature more effective and reliable.
- Users report that Evolve IP's "Automated Attendants" feature scores 8.9, while Hiya Connect's score of 7.3 suggests that Evolve IP offers a more efficient and user-friendly automated system for managing calls.
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Pricing
Entry-Level Pricing
Hiya Connect Branded Call
Monthly Volume Packages
Starting at $29.00
Per Month
Tiered pricing packages available for 250; 1,000; or up to 3,000 branded calls per month. Perfect for getting started, small businesses, and growing teams of up to 25 callers.
- Brand up to 3,000 branded calls/month
- Billed monthly via credit card
- Cancel or change plan anytime
XTIUM Unified Communications as a Service
Standard
Starting at $7.48
1 users/seats Per Month
- Tailored Disaster Recovery
- SIP Handsets Supported
- Broadworks PBX Features
Free Trial
Hiya Connect Branded Call
No trial information availableXTIUM Unified Communications as a Service
No trial information availableRatings
Meets Requirements
9.0
62
8.5
49
Ease of Use
9.6
64
8.5
51
Ease of Setup
9.6
57
8.6
34
Ease of Admin
9.4
55
8.8
33
Quality of Support
9.5
61
9.0
47
Has the product been a good partner in doing business?
9.4
56
9.2
32
Product Direction (% positive)
9.6
63
9.3
47
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.7
13
Not enough data
8.2
14
Not enough data
9.1
13
Business Instant Messaging
Not enough data
9.0
14
Not enough data
8.8
14
Business Instant Messaging
Not enough data
8.5
14
Not enough data
9.4
14
Not enough data
9.1
13
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.1
9
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
8.1
9
Conferencing Options
Not enough data
8.8
8
Not enough data
8.0
9
Not enough data
8.0
10
Application Tools
Not enough data
8.1
7
Not enough data
8.5
8
Not enough data
9.0
8
Agentic AI - Screen Sharing
Not enough data
Not enough data
Quality Assurance
8.9
28
Not enough data
8.9
28
Not enough data
8.6
29
Not enough data
Engagement
9.0
29
Not enough data
8.8
31
Not enough data
8.4
28
Not enough data
Performance
8.9
28
Not enough data
9.1
29
Not enough data
Generative AI
8.5
23
Not enough data
8.5
23
Not enough data
Collaboration Tools
Not enough data
8.8
10
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.9
9
Meeting Coordination
Not enough data
9.2
10
Not enough data
9.1
11
Not enough data
9.2
10
Not enough data
8.6
11
Software Type
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
9.1
11
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
9.4
26
Not enough data
8.3
20
Not enough data
8.2
21
Not enough data
8.2
21
Not enough data
8.6
23
Not enough data
9.4
24
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
8.6
22
Not enough data
8.2
20
Not enough data
8.7
19
Advanced Features
Not enough data
7.7
22
Not enough data
8.9
24
Not enough data
9.0
24
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.9
12
Not enough data
8.6
12
Not enough data
8.5
11
Features
Not enough data
8.6
13
Not enough data
6.1
12
Not enough data
7.1
13
Not enough data
8.8
13
Not enough data
8.2
13
Not enough data
8.1
12
Categories
Categories
Shared Categories
Hiya Connect Branded Call and XTIUM Unified Communications as a Service share no categories
Unique Categories
Hiya Connect Branded Call is categorized as Contact Center Quality Assurance
XTIUM Unified Communications as a Service is categorized as Business Instant Messaging, Screen Sharing, UCaaS Platforms, Audio Conferencing, Video Conferencing, and VoIP Providers
Reviews
Reviewers' Company Size
Hiya Connect Branded Call
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
XTIUM Unified Communications as a Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
13.7%
Financial Services
13.7%
Marketing and Advertising
6.8%
Hospital & Health Care
6.8%
Retail
5.5%
Other
53.4%
Information Technology and Services
7.1%
Telecommunications
5.7%
Financial Services
5.7%
Education Management
5.7%
Manufacturing
4.3%
Other
71.4%
Most Helpful Reviews
Hiya Connect Branded Call
Most Helpful Favorable Review
Andrei S.
Verified User in Mechanical or Industrial Engineering
Helps me by getting more calls to my bussiness.
Most Helpful Critical Review
James W.
Verified User in Financial Services
Not yet seen any MI that suggests it's making a tangible difference to my business.
XTIUM Unified Communications as a Service
Most Helpful Favorable Review
Verified User in Hospital & Health Care
One stop shopping for all of your communication and collaboration needs with seamless implementation and support
Most Helpful Critical Review
Verified User in Financial Services
The product has a lot of potential but we have run into a lot of issues. In particular the chat rooms have been a problem.
Andrei S.
Verified User in Mechanical or Industrial Engineering
Helps me by getting more calls to my bussiness.
Verified User in Hospital & Health Care
One stop shopping for all of your communication and collaboration needs with seamless implementation and support
James W.
Verified User in Financial Services
Not yet seen any MI that suggests it's making a tangible difference to my business.
Verified User in Financial Services
The product has a lot of potential but we have run into a lot of issues. In particular the chat rooms have been a problem.
Alternatives
Discussions
What is Hiya Connect used for?
2 comments
VG
Reputation management via caller ID services for major carriers.Read more
Hiya Connect Branded Call has no more discussions with answers
XTIUM Unified Communications as a Service has no discussions with answers
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