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Compare Google Cloud Dialogflow and Kore.AI 
At a Glance
Market Segments
Small-Business (45.0% of reviews)
Enterprise (43.9% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
No pricing available
Google Cloud Dialogflow
Star Rating
(135)4.4 out of 5
Market Segments
Small-Business (45.0% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plansKore.AI
Star Rating
(397)4.7 out of 5
Market Segments
Enterprise (43.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in Natural Language Understanding (NLU) with a score of 9.2, making it highly effective in comprehending user intents, while Google Cloud Dialogflow, with a score of 8.5, is noted to have room for improvement in this area.
- Reviewers mention that Kore.AI's Generative AI capabilities for both text generation and summarization are rated at 9.0, indicating a strong performance in creating contextually relevant content, whereas Google Cloud Dialogflow's scores of 8.5 and 8.4 suggest it may not be as robust in these functionalities.
- G2 users highlight that Kore.AI's Feedback Collection feature stands out with a score of 9.4, allowing for effective user engagement and insights, while Google Cloud Dialogflow's similar feature is perceived as less effective, scoring 8.4.
- Users on G2 report that Kore.AI's Integration capabilities are rated at 9.2, showcasing its ability to seamlessly connect with various platforms, while Google Cloud Dialogflow, with a score of 8.9, is seen as slightly less versatile in this aspect.
- Reviewers mention that Kore.AI's Context Management is rated at 9.1, which enhances the conversational experience by maintaining context over multiple interactions, whereas Google Cloud Dialogflow's score of 8.5 indicates it may struggle with maintaining context in longer conversations.
- Users say that Kore.AI's Ease of Use is rated at 9.1, making it user-friendly for non-technical users, while Google Cloud Dialogflow, with a score of 8.5, is noted to have a steeper learning curve, particularly for those unfamiliar with AI technologies.
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Pricing
Entry-Level Pricing
Google Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Provides an advanced agent type suitable for large or very complex agents.
- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
Kore.AI
No pricing availableFree Trial
Google Cloud Dialogflow
Free Trial is available
Kore.AI
Free Trial is available
Ratings
Meets Requirements
8.6
105
9.0
293
Ease of Use
8.6
108
9.1
294
Ease of Setup
8.5
58
9.1
190
Ease of Admin
8.6
49
8.9
169
Quality of Support
8.4
93
8.8
285
Has the product been a good partner in doing business?
8.6
43
9.0
159
Product Direction (% positive)
8.8
106
9.7
289
Features by Category
Compatibility
8.9
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.7
17
Not enough data
9.0
17
Not enough data
8.5
17
Not enough data
8.9
15
Not enough data
9.2
18
Not enough data
Functionality
8.4
18
Not enough data
8.8
16
Not enough data
9.2
16
Not enough data
Responses
Not enough data
9.0
172
Not enough data
9.0
160
Not enough data
9.2
176
Automation - AI Agents
Not enough data
8.7
26
Not enough data
8.6
26
Not enough data
8.4
26
Not enough data
8.8
26
Not enough data
9.2
25
Platform
Not enough data
9.1
174
Not enough data
9.0
174
Not enough data
8.9
160
Autonomy - AI Agents
Not enough data
8.7
25
Not enough data
8.9
25
Not enough data
9.0
25
Not enough data
8.8
26
Generative AI
Not enough data
8.9
111
Not enough data
8.9
111
Responses
Not enough data
8.8
228
Not enough data
8.8
224
Not enough data
8.8
209
Not enough data
8.8
220
Not enough data
8.8
201
Platform
Not enough data
8.9
215
Not enough data
8.9
224
Not enough data
8.7
216
Not enough data
8.9
225
Not enough data
8.6
209
Not enough data
8.8
214
Not enough data
8.9
213
Generative AI
Not enough data
9.1
140
Not enough data
9.1
139
Conversational Platform
Not enough data
8.9
140
Not enough data
9.0
140
Not enough data
8.9
140
Not enough data
9.0
139
Support Automation
Not enough data
9.0
137
Not enough data
8.9
135
Not enough data
8.9
139
Not enough data
8.9
137
Generative AI
Not enough data
9.0
96
Not enough data
9.0
95
Data
8.8
11
8.9
50
9.7
10
9.2
50
Interaction
8.7
10
8.6
50
9.1
11
9.0
49
9.3
9
9.0
49
9.1
11
9.0
49
8.3
10
9.0
50
Learning
9.1
9
9.1
50
9.0
12
8.6
50
Content Generation
9.0
10
8.8
50
9.2
12
8.8
50
System
9.1
9
9.0
50
8.7
9
9.0
50
8.9
11
8.9
50
9.2
12
8.8
50
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
27
9.0
86
8.4
29
9.0
85
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Google Cloud Dialogflow and Kore.AI are categorized as AI Chatbots, Bot Platforms, and Enterprise Search Software
Unique Categories
Google Cloud Dialogflow has no unique categories
Kore.AI is categorized as AI Agents For Business Operations, Conversational Support, Chatbots, and AI Voice Assistants
Reviews
Reviewers' Company Size
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.9%
Computer Software
20.6%
Consulting
5.3%
Telecommunications
4.6%
Hospital & Health Care
3.8%
Other
42.7%
Information Technology and Services
27.3%
Computer Software
20.8%
Banking
9.8%
Consulting
3.9%
Computer & Network Security
3.3%
Other
35.0%
Most Helpful Reviews
Google Cloud Dialogflow
Most Helpful Favorable Review
AYUSH V.
Verified User in Telecommunications
1. Best part is integrations and google Home integration. This gives freedom to build seamlessly for any platform. 2. Inbuilt intents and small talk . This is something very handy. I can build anything using these with minimal efforts. Also , Editing pre...
Most Helpful Critical Review
Verified User in Computer Software
No ability for connectIng to a live agent
Kore.AI
Most Helpful Favorable Review
Ganesh T.
Verified User in Computer Software
The ace of use , the way everything defined pin application, dialog task, bot action you also have template to speed up your development
Most Helpful Critical Review
Pratik P.
Verified User in Computer & Network Security
we do not have full control over bot. if i want to add some features according to client need.
AYUSH V.
Verified User in Telecommunications
1. Best part is integrations and google Home integration. This gives freedom to build seamlessly for any platform. 2. Inbuilt intents and small talk . This is something very handy. I can build anything using these with minimal efforts. Also , Editing pre...
Ganesh T.
Verified User in Computer Software
The ace of use , the way everything defined pin application, dialog task, bot action you also have template to speed up your development
Verified User in Computer Software
No ability for connectIng to a live agent
Pratik P.
Verified User in Computer & Network Security
we do not have full control over bot. if i want to add some features according to client need.
Alternatives
Discussions
What is Google Cloud Dialogflow used for?
2 comments
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Dialogflow safe?
1 comment
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
Kore.AI has no discussions with answers
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